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Social & Community Service Manager, Account Manager

Location:
Orlando, FL
Salary:
45000
Posted:
August 26, 2015

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Resume:

Sharma D. Jones

**** ******* *** *****

407-***-****

Ocoee, FL 34761

acre9l@r.postjobfree.com

Summary of Qualifications

I am a productive leader with solid work ethics and proven leadership abilities in working as a team. I am recognized as hard working and dependable with great customer service, negotiating and problem solving skills and adaptable to change. I am an assertive, go-getter that performs successfully in a fast-paced multitask environment and meet compliance deadlines in a timely fashion.

Proficient in Microsoft Word, Excel, Power Point, and Outlook

Ability to adapt quickly in a fast paced environment

Extraordinary Communication and Customer Service Skills

Great Planning and Organizational skills

Excellent Interpersonal skills

Exceptional Researcher

Strong analytical skills

Competent in Yardi Voyager, Avid Exchange

Education

Bachelor of Science, Health Administration; Major: Health Science, Minor: Long Term Care

University of North Florida; Jacksonville, FL

Professional Experience

Property Manager

American Apartment Management Company, Inc. March 2013-present

Responsible for all phases of the operation of the general administration and maintenance of the physical community

Review and accuracy of leases, rent collection and delinquencies to verify that proper steps are taken to collect all receivables.

Supervision of maintenance staff that all routine maintenance (repair, preventive, custodial, rounds, refurbishing, etc). and emergency coverage are being observed.

Responsible for continual review of rent collections and delinquencies to verify that proper steps are taken to collect all receivables

Maintain records of all project transactions and preparation of financial, administrative and maintenance reports.

Responsible for budget management and weekly payment of property billing through AVID system

Review and maintenance of supply purchases and obtaining necessary bids on contract work within assigned limits

Maintain accurate adherence of accounting directive, including but not limited to: use of account numbers, daily income and expense requirements, account payable, time cards, etc.

Responsible for all vendor negotiations and contracts for assigned property

Provide written marketing communication and promote availability of apartment leasing online and paper ads

Track daily leasing inquiries to determine source origin

Purchasing Coordinator

Everlasting Covenant Christian Center June 2010 - February 2014

Established interoffice purchase requisitions requirements

Managed the approval process and department documentation guidelines

Corresponded with administration on budget limits and oversaw inventory control

Negotiated with vendors on prices and quantities of all purchases for each department

Served as a liaison between administration and department leaders

Insurance Sales Agent

AFLAC, Orlando. FL & American Income Life March 2012 - March 2013

Responsible for creating new sales from the general public or businesses through networking, referrals and marketing calls; Present programs to employees and enroll

Organize meetings with potential and current clients to customize a benefit plan that suits their organization’s needs

Negotiated with employees to determine suitable plan to meet their need

Volunteer Coordinator

Share the Care, Inc. –Orlando, FL September 2010 – February 2011

Developed, recommended and implemented short and long-term goals for volunteer management.

Interviewed, engaged, and dismissed volunteers.

Research and market opportunities for growth in volunteering.

Planned and implemented an active recruitment drive for volunteers.

Coordinated training and orientation of volunteer staff/new employees.

Promoted wide community awareness of the projects for the purpose of optimum usage by those in need of service, volunteer recruitment and fundraising through public speaking and other means of disseminating information.

Customer Service Team Leader (Partner Services)

GOD TV – Altamonte Springs, FL April 2005 – December 2009

Established office procedures during involvement of the start-up of US office

Coordinated Partner Service issues between partners, Micahtek and management

Communicated with potential donors & partners via email and phone

Maintained database of donor contributions and receipt of donations to partners

Communicated and trained staff of departmental changes.



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