Mary Lacy

***** ***** ******* **. #**

Houston, TX 77071

Ph. 713-***-****

acre94@r.postjobfree.com

mailto:acre94@r.postjobfree.com

OBJECTIVE

Seeking a position in which my professional experience and leadership abilities stand as an advantage for personal and company growth.

WORK EXPERIENCE

OFFICE MANAGER

Triple O Health Services, Inc., Stafford, Texas 11/12-01/15

●Created and maintain patient log; Generate daily patient data reports and census, using Excel programming.

●Maintained all office spreadsheets, including cataloging and distribution, and record keeping.

●Assured professionalism is maintained throughout the office environment, and the office is supplied with all necessary tools to maintain functionality.

●Handled all client management, including growth of client roster, client scheduling, and records of Medicare/Medicaid billing.

●Oversaw employment scheduling, supervisory visits, interviewing, and task delegation of over 200 employees.

●Processed and reconciled payroll on a bi-weekly basis.

●Managed all communication between Physicians, Patients, Nurses, and Therapist.

ADMINISTRATIVE ASSISTANT

Triple O Health Services, Inc., Stafford, Texas 10/10/-11/12

Provided administrative/secretarial support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.

Operated desktop computer to compose and edit correspondence and memoranda from dictation, verbal direction and from knowledge of policies of established departments/divisions.

Prepared, transcribed, composed, typed, edited and distributed agendas and minutes of numerous meetings.

Scheduled and coordinated meetings, interviews, appointments, events and other similar activities for supervisors, which also include travel and lodging arrangements.

PROOFREADER (Internship)

UBX Network (Internet Radio Broadcast), New Orleans, Louisiana 01/12-05/12

●Utilized special marks used to find errors in spelling and punctuation of written material.

●Conferred with writers and editors to resolve issues and questions.

●Maintained a schedule of deadlines for printing and mailing projects and make all printing and mailing arrangements.

●Performed research and gather detailed and accurate information on specific subjects of interest.

●Coordinated with editor on various deadlines and projects.

INSTRUCTOR/ADMINISTRATIVE ASSISTANT

Moving Smart Driving School, Shreveport, Louisiana 04/08-09/09

●Instructed students in many different areas of drivers’ education, ranging from defensive driving, anger management, DWI driving information and teenage drivers education.

●Generated daily reports, handled phone calls and scheduling, maintained certification of completed drivers’ education log for state inspections.

●Developed online filing system for companies’ backlog using Excel programming, which allowed the company to keep better track of previous students, certifications, and fees and also made it easier to report information to state inspectors.

OFFICE ASSISTANT

Forecast Methods, Shreveport, Louisiana 08/05-04/08

●Handled shipping and receiving, performed all networking with different installation companies around the United States in order to complete satellite installations in a timely manner.

●Delivered excellent customer service and helped to coordinate training classes for customer service and sales representatives.

●Managed customer account information, prepared time-sensitive information dealing with credit card disputes and fraudulent credit card claims.

●Promoted from Customer Service Representative to Office Assistant within first two months.

PROFESSIONAL SKILLS

Interpersonal and relationship building skills proven through work experience in management.

Proficient computer literacy proven through work experience in management, customer service, and spreadsheet tabulations.

Excellent communication skills, developed through experience in customer service and public speaking.

Flexible team player who prospers in a fast-paced work environment based on past experience in being able to balance a full course load with a full time job in a busy office.

Highly critical thinker with effective researching skills proven through work experience in proofreading and editing.

EDUCATION

Houston Community College, Texas

Associate's Degree- Communications

Texas Southern University, Texas

Bachelor's Degree pending 2016

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