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Supply Chain Management

Location:
Philadelphia, PA
Posted:
August 26, 2015

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Resume:

JENNIFER WHITE

acre3c@r.postjobfree.com www.linkedin.com/in/jswhite1 +1-215-***-****

SUMMARY

Multi-functional, global executive with proven, innovative leadership capabilities. Demonstrated ability to build and strengthen products and services across various divisional head roles. Driven to maximize relevancy, value and business success to align with organizational goals. Consistent track record of leading teams and managing to top line growth and service expansion objectives. Tenured global supply chain management, operations

(S&OP), and product development leader. Breadth of direct and indirect procurement experience across multiple industries and categories. Customer focused problem solver, creative thinker and clear communicator. INDUSTRY EXPOSURE SITUATIONAL EXPERIENCE

GLOBAL HOSPITALITY/TRAVEL/CORPORATE HOUSING*

(B2B2E)

OVER $400MM IN PROCUREMENT SPEND

IMMIGRATION SERVICES* (B2B2E) COMPREHENSIVE SUPPLY CHAIN MANAGEMENT GLOBAL RELOCATION SERVICES* (B2B2E) GLOBAL NEGOTIATIONS; CONTRACTING; PROCESS MAPPING/FLOWS

MEDICAL DEVICES-MRI, NEWBORN HEARING CROSS FUNCTIONAL COLLABORATION FRANCHISING-REAL ESTATE; CHIROPRACTIC PRODUCT DEVELOPMENT, MARKETING, LAUNCH AGENCY – MEDIA, CREATIVE CAMPAIGNS CHANGE MANAGEMENT, INTEGRATIONS CREDIT CARD; POS CARDS* (B2B2E) DATA INTEGRITY, METRICS, ANALYTICS, TRENDS TRAVEL INTELLIGENCE & SOS SERVICES* (B2B2E) TRAINING, IMPLEMENTATIONS, CONTOLS EDUCATIONAL PLACEMENT* (B2B2E) RISK MANAGEMENT, FCPA, SECURITY, DATA PRIVACY LANGUAGE SERVICES* (B2B2E) BUDGET; P&L; GLOBAL TALENT MANAGEMENT FURNITURE RENTAL* (B2B2E) TECHNOLOGY SOURCING; CLOUD

*BUSINESS2BUSINESS2EMPLOYEE/RETAIL

EBID; PROCUREMENT SYSTEMS, ERP; FULL MS SUITE

PROFESSIONAL EXPERIENCE

BROOKFIELD GLOBAL RELOCATION SERVICES, Chicago, IL 1999-2014

(formerly PRUDENTIAL REAL ESTATE AND RELOCATION SERVICES - PRERS) Vice President Global Supply Chain Management, Vancouver, Canada/Philadelphia, PA (2007-2014) The company is an aggregator of all services required to move people anywhere in the world. For the global services role, part of that success depends on a supply chain that crosses 14 service categories. Led a team with members in Hong Kong, China, Singapore, UK, USA and, Brazil who oversee 72,000+ international transactions per year in 100+ countries. Managed more than $400 MM in direct/indirect procurement spend, 400+ providers and accompanying $5 MM revenue/budget deliverables.

Deep direct and indirect procurement experience linking internal needs with quality and price requirements.

Active problem solver and strategic thinker linking products/services to build, buy or partner options.

Rigorously analyzed existing services that resulted in redesign, strong positioning, and marketing to support revenue objectives and deliver new services that anticipate future/emerging market needs.

Designed comprehensive supply chain policies and best practices to increase repeatability and efficiencies including contract terms, training, reporting, ethics/transparency, legal/compliance, RFPs, and sustainability. Culminating in a COE built into centralized, global library via SharePoint.

Risk management and business analysis to optimize the supply chain (20% decrease) since 2012; enhancing volume/cost leverage position; impact increased revenues by 10-12%.

Delivered proof sources of supply value through client savings in key services, inclusive of supporting a

$1MM cost reduction commitment to a global account via close negotiations with key suppliers.

Developed global RFPs and delivered 5+% savings for two critical services in key markets.

Designed supplier scorecard methodology inclusive of KPIs, defect characteristics, scoring system and SLAs for performance management culminating in tracking 89% satisfaction with the supply chain.

Built strong consultative relationships with key functional departments; client facing and operations partners to collaborate on service/product gaps and determine next steps, inclusive of process design and flows.

Initiated key outsourcing of in-sourced operations to providers in three countries; across two flag-ship services, inclusive of procure-to-pay flows across restricted currencies with various regional entities. PAGE 2 JENNIFER WHITE +1-215-***-****

Disciplined due diligence and governance process around strategic sourcing, ongoing reviews, performance monitoring and RFP cycles, inclusive of eProcure, eBid and other SaaS modules purchased and implemented.

Post-acquisition rationalization/optimization of supplier networks, rules of engagement for supplier use, institutionalized the governance/compliance model through policy development and education.

Successful change management and implementation agent through large acquisition, including cross- functional leadership, team integration, and communications on the value/benefit of the changes. Director Emerging Business, Vancouver, BC (2001-2007) New department created to support innovation and continued value and to anticipate service/product needs and have them ready for market. As department head, evaluated services and plan for short, quick hits and longer term product/service mixes that would support customers and revenue.

Grew PRERS’s revenue $3 million with the launch of new products.

Developed from idea to launch, nine new products over six years, including a global immigration service, concierge private-label service and national property rental program.

360 marketing channel review, social strategy and alignment to brand vision/voice.

Owned products from balance sheet to operations; training and supplier management. Director Public Relations, Irvine, CA (1999-2001)

Directed all communications strategy and activities for Business Development/Sales; Affiliate Communications and Franchisee functions of The Prudential Real Estate Affiliates across 700 broker/owners and a 42,000 real estate agent base.

Increased news exposure using various mediums including press releases (average of 80+ per year); trade publications; online magazines.

Earned 10% increase in brand awareness via various vehicles including Home & Garden video news releases; Wall Street Journal Fine Homes editions; launches of eCertified real estate agents.

Managed team and ensured effective strategies, program execution and results.

Supported all trade show marketing; script writing for senior executive speeches (approximately four main shows per year).

OTHER RELATED EXPERIENCE

McQUERTER GROUP MARKETING COMMUNICATIONS, San Diego, CA Account Supervisor

STOORZA, ZIEGAUS AND METZGER LIFE SCIENCES, San Diego, CA Account Executive

EDUCATION

MBA, Global Business Management, University of Phoenix, Vancouver, Canada BA, International Relations/Foreign Policy, McMaster University, Hamilton, Canada PROFESSIONAL DEVELOPMENT

Courses on the following:

Foreign Corrupt Practices Act/Global Anti-corruption (2014) Berry Appelman & Leiden, ESQ; Ethical Excellence, Office of Foreign Accounting Controls (OFAC); Privacy/Data Security (2013);

Project Management, Scheduling and Cost Control (George Washington University) 2006, Social Strategy (Media Bistro) June 2014;

Competitive Strategy (Ludwig-Maximilians-Universität München, Germany) July 2014-September 2014.



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