Vivek Kumar Pal

acrdsr@r.postjobfree.com ***** Preston Rd Apt#1320 Dallas Texas-75252 Tel: 702-***-****

Objective: To seek work at an organization that offers growth and opportunity and benefits from the knowledge and expertise I have accrued through my education and professional experience Education:

Master of Science in Telecommunications, Southern Methodist University May 2013 GPA: 3.73 Bachelor of Engineering in Electronics, Mumbai University Dec 2010 GPA: 3.2 Certification:

Cisco Certified Network Associate (CCNA) Cisco Id - CSCO12841104 Work Experience:

Samsung Telecommunications America, Frisco July 2013 - Present Support Engineer

Provided on call customer support and troubleshoot issues to Sprint/Ericsson Managed Services on the live CDMA(3G) & LTE(4G) network to meet SLAs

Commissioned cell sites for Sprint network (CDMA technology) in Base Station Manager (BSM) & MetroPCS network (LTE technology) and assisted field Engineers with Site Acceptance Test Procedure

(ATP) before launching it live in the market

Executed and developed scripts using Xshell/Secure CRT and developed Method of Procedures for commissioning network elements as well as for software and firmware upgrades

Detailed analysis of Performance Management KPI stats and Call Data Logs and performed preventative maintenance on RAN and core network equipment – monitor alarm statistics, create customer specific reports

Performed nationwide network wide audit for golden parameter compliancy on a daily basis

Optimizing the network by implementing changes in the RF parameters to improve RF performance

Worked with Cisco Support Engineers in order to troubleshoot any network issues related to LAN/WAN Technologies, Routing Protocols and analyzed and troubleshot issues related to CSR MWR 2941 series routers

Ericsson Inc, Plano Jan 2013-May 2013

Access Transport Engineer Intern

Provide IPA site build and Cell-Site router configuration for sprint CDMA and LTE networks

Performed troubleshooting to resolve the networking and bandwidth issues in IP, ATM backbone network

Worked with Project managers, Implementation managers and Field engineers to propose and deliver solutions

Migration of commercial sites ensuring the Ethernet and net quality

Provide 3G remote integrations and work with Markets and AAVs to streamline delivery process Skills:

Wireless Technology: 3GPP/3GPP2/IEEE technologies (CDMA, CDMA 2000, EVDO Rel (0,A,B), GSM, UMTS/WCDMA, WiMAX, LTE FDD and TD-LTE wireless networks, architecture, call flows, OFDM, MIMO Networking: OSI, TCP/IP, IPv4, IPv6, TCP, UDP, ARP, STP, RSTP, OSPF, RIP, EIGRP, BGP, ICMP, IGMP, SIP, SCCP, RTP, FTP, Ethernet, SONET, 802.11, VPN, IPsec, DNS, DHCP, VLAN, Access list, NAT Tools: Wireshark, Cisco Packet Tracer, Salesforce- Remedy, FTP and TFTP Servers, Secure CRT, XShell and Teraterm, Basic knowledge of TEMPS, Mapinfo

Projects:

Technical paper presentation on ‘Analysis of CSMA/CA protocol in IEEE 802.11 networks using back off mechanism’

Term paper on ‘Co-existence of Bluetooth and Wi-Fi in 2.4 Ghz band’ and ‘Handover in LTE