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Customer Service Manager

Location:
Pembroke Pines, FL
Posted:
August 25, 2015

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Resume:

Kerby St.Georges

Riviera Beach, FL

acrd3y@r.postjobfree.com - 305-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Assistant Store Manager

Vitamin Shoppe - Wellington, FL - July 2015 to Present Responsibilities

All shipment process, register balancing, customer service, training and development Accomplishments

Completed all VSU courses to secure proper training Assistant Store Manager

Toys 'R' Us - Wellington, FL - October 2009 to June 2015

* Slashed payroll/benefit administration cost 30%

by negotiating pricing and fees, by ensuring the continuation the enhancement of services.

* Operations in logistics, ensuring inventory control and warehouse process are operated per business expectations.

Skills Used

Team building

Leadership

Talent enhancement

Assistant Manager

Michaels arts and crafts - City of Sunrise, FL - June 2006 to September 2009 Responsibilities

Truck processing

Purging warehouse

Receiving direct receipts

Merchandizing product on to shelves

Accomplishments

I was able to fix a broken procedure warehouse around by efficiently processing trucks to push product on to the sales floor to increase store profit.

Skills Used

Leadership

packing and shipping

Aeroturbine - Miami, FL - April 2004 to July 2006

Responsibilities

Responsible for inspecting airplane parts then re-packing and ship. Accomplishments

Employee of the month 2 times

Skills Used

Forklift trained on a sit down and standup

EDUCATION

High school or equivalent in English

North Miami Senior High School - North Miami, FL

2000 to 2003

Business

City college - Fort Lauderdale, FL

2015

AWARDS

Employee of Month

January 2013

ADDITIONAL INFORMATION

Experience Summary

* I have over 11yrs experience in retail management and customer service.

* I have a proven track record on reducing companies shrink by 1% of a 12 million dollar store.

* I have develop and trained over 45 employees while getting 6 promoted to higher positions.



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