SHOUVIK GHOSHAL CHAUDHURI

E-mail: acrd2m@r.postjobfree.com Phone: 336-***-****

Project and Program Management Executive

A seasoned Project Management professional, with over 14 years of experience in managing supply chain projects and process improvement initiatives. Expertise in leading logistics business transformation for strategic customers in CPG, Retail, Automotive and Pharmaceutical industry. International project exposure with Fortune 500 customers in North America, South America, Europe and Asia. Proven areas of expertise include:

1.Project Planning and Management 2. Business and Financial Systems Planning

3. Onshore, Offshore Delivery Model 4. Requirements Analysis

5. System Analysis and Design 6. Risk Management and Failure Mode Effect Analysis

7. Budgeting and Forecasting 8. PMI-PMP Certification 9. Proficient in MS Project Server 10. Proficient in SharePoint

Professional Experience

JDA Software ~ Scottsdale, AZ Aug’10 to present

Providing project management support and supply chain consulting to solve customer’s business problems, drive cost savings and increase efficiency using JDA supply chain solutions. Leading assessments of global supply chain processes and deploying centralized financial systems to leverage technologies for integrated global supply chain and cloud solutions. Driving cost savings through business process reengineering and configuring the JDA solutions at customer’s end. Managing project stakeholders and presenting progress, bottlenecks and results from time to time. Following JEM (similar to PMBOK) implementation methodology in JDA.

Project Manager

Participated in all stages of PLC and SDLC using Agile/Scrum and Waterfall methodology.

Managed Requirement gathering by analyzing, identifying and implementing Elicitation Techniques accordingly.

Experienced at Root-Cause Analysis, Feasibility Studies, Impact Analysis, Gap Analysis and Risk Analysis.

Managed Matrix and Composite teams of analysts to simultaneously work on multiple projects.

Experienced with Change Management processes, tracking and storing changes in a central repository.

Managed strong relationships with all the stakeholders’ informed/engaged throughout entire project life cycle.

Extensive experience in preparing project charter, governance plan, communication plan and engagement model.

Worked with PMO QA Manager to ensure implementation of PM standards, processes and support services.

Served as a SME on JDA optimization technologies and conducted training sessions for solutions team & clients.

The second largest discount retailer in the United States

Led a project to run different complex load building and routing scenarios to cater the unique needs of clients.

Worked closely with stakeholders to create a comprehensive project plan, risk registers and risk mitigation plan.

Developed a macro strategy to support the future distribution growth and upgrade to the latest TMS version.

Reported project progress on the periodic tollgate meetings and taken feedback/suggestions from stakeholders.

Result: This initiative is projected to produce $2.5M annual savings.

The largest drug retailing chain in the United States

Led a cross-functional team to advise client on network redesign, dedicated fleet optimization, integration with legacy systems, selection of optimum domiciles, store clustering and selection of cross-docks.

Led the design sessions for optimization scenarios and prepared the response for various Proof of Concepts (POC). Defined, negotiated, communicated, implemented and monitored quality standards on all project deliverables.

Developed customized logistics strategies to cater the dedicated carrier pool and network constraints.

Result: Estimated annual savings of $1.2M in operations cost in the state of Florida.

The second-largest brewing and beverage company in the world (Colombia and UK)

Worked with Senior Management to develop capabilities to set up subsidiaries within emerging countries like Columbia, Poland, UK etc. that buys products from parent companies and directly sells to dealers.

Solved Inbound Transportation matters to import into these countries and then deliver products to dealers.

Configured Transportation Management System (TMS) to develop different load build, continuous move, vehicle management and dock scheduling.

Result: Estimated annual savings of $5M.

The world's largest consumer products company (Western Europe, Japan, Korea, Hong Kong and Taiwan)

Managed a global team to develop the distribution strategy, developing the business case through analysis of alternate scenarios and involved setting up the capabilities to import into these countries on the subsidiaries behalf and then deliver products at customer’s doors in these countries.

Deployed and configured TMS to build multi-drop, backhaul, back order, split order and round trips processes with different constraints.

Result: Estimated annual savings of $1M in operations cost and tax savings of several millions.

SHOUVIK GHOSHAL CHAUDHURI

New Breed Logistics ~ Greensboro, NC Jun’07 to Aug’10

Served as a SME and Project Lead on global supply chain transformation effort for multiple clients. Engaged with client leadership on strategic initiatives and rollout plans. Led organizational change management initiatives to rollout standardized logistics planning processes. Played a key role in the business development team for the preparation and presentation of RFPs and RFQs.

Project Lead

Determined project goals and priorities with project sponsors and project owners. Responsible for managing cross-functional teams to deliver defined project outputs on time, within budget, and with quality results.

Managed and communicated a clear vision of the project objectives, and motivated the project team to achieve them; created a project environment that enables peak performance by team members.

Analyzed risks and established contingency plans. Responsible for initiating mitigating plans. Selected team members and provided performance feedback to team members.

Managed vendor relations, carrier contracts and procurement related to the project(s).

Coached to clarify assignments and deliverables; mentored others in project management practices.

Presented periodic dashboards reports on the current project, future opportunities and client issues.

Resolved issues related to client relations, project quality, project risks and project safety.

The Japanese multinational having diversified business focused on electronics and entertainment

Led a project team to develop a supply chain solution to distribute the top selling product from the manufacturing plants in multiple countries to distributors and stores throughout USA using several divisions of the company.

The solution had many “ground breaking” features like managing cross-border shipments, guaranteed pricing, unit pricing etc.

Planned optimized logistics strategies (distribution hubs, intermodal, routes, lanes and shipments) to reduce the logistics cost. Worked extensively on data cleansing and validation.

Result: The reengineered process cut the interplant movements by 40%. Estimated annual savings of $6M.

The Swiss global provider of personal computer and tablets accessories

Led a multi-disciplinary project team to develop a Logistics vision and strategy to help create an offensive strategy to improve the market share, market reach and customer satisfaction.

Scope included running different scenarios (monte-carlo simulations) to improve their service level and visibility

across the network.

Played a key role in Implementation efforts and post go-live support. Trained the operations staffs and played a key role in compiling SOP and training manual.

Result: Annual savings of $10M in transportation cost and improvements in service level.

Penske Logistics ~ Cleveland, OH Feb’05 to Jun’07 Served as SME on JDA optimization technologies and produced superior results on logistics analytics. Delivered multi-million dollar cost savings through development and deployment of corporate best practices in support of improved supply chain processes. Initiated cross vertical solutions for process improvements, increased efficiency, increased quality and cost savings. Collaborated with product development team in US and India to enhance custom solution functionalities based on customer requirements.

Lead Logistics Engineer

Made detailed presentations to strategic customers on findings of research projects & initiatives.

Prepared account management reports, managed continuous improvement projects, monitored costs and revenue and reported the performance on a regular basis.

Implemented client solutions including recruitment of staff, managed the contract facility, made improvement recommendations and implemented process improvements.

Presented new logistics concepts to clients at industry forums, seminars and meetings.

Provided domain training to analytical team. Acted as a SME and trainer during the planning, development and implementation phases of the in-house modeling tools.

Developed and executed plans to ensure the successful implementation of the optimized strategies and continued post Go-Live support.

Attended several training programmes in the areas of Leadership, Quality, 360 Degree feedback and Six Sigma Green Belt program.

Implemented Lean IT principles and practices to the software development domain to consistently streamline operations, resulting in significant cost savings, enhanced quality and customer satisfaction.

Designed and developed models, processes and metrics to improve the productivity and efficiency of the entire supply chain. The projects delivered cost savings in the range of $1M to $15M.

Worked on multiple projects of customers like GM, Ford, BMW, Whirlpool-Maytag, GE appliances, GE industrial, Alcoa, Neenah Papers, Eaton, Ingersoll Rand and Yokohama Tires etc.

SHOUVIK GHOSHAL CHAUDHURI

The world's leading global manufacturer and marketer of major home appliances

Played a key role in studying the distribution network of Whirlpool and Maytag (acquired by Whirlpool) to optimize the integrated distribution network for the entire USA.

Identified the strategic locations for regional and local distribution centers, hubs and cross-docks based on the transportation freight, volume and delivery frequency for the integrated distribution network.

Identified the redundant distribution centers, hubs and cross-docks, which are not needed in the new network.

Developed new lanes to cater combined volume, county-wise delivery schedules and delivery frequency.

Implemented the optimized logistics strategies region wise.

Result: Developed and implemented an integrated distribution network. Cost savings of $2M.

The world's leading global manufacturer and marketer of major home appliances – 10 locations

Led a logistics engineering team to develop the macro strategy for warehousing and distribution to support company’s 200% growth over three years. Also, developed and implemented a new manpower scheduling strategy for the cross-dock operations.

Analyzed the existing supply chain setup of the customer. Focused on the constraints and scope of improvements.

Modeled different scenarios to design an optimized solution for different whirlpool distribution centers.

Extensively used JDA Transportation suite and Penske proprietary tools to optimize the transportation resources and delivery schedules at whirlpool locations.

Result: Annual cost savings of $2.5M for Whirlpool.

Multiple projects for leading Automobile manufacturers

Served as a solution lead in compiling multiple proposals for new business development.

Planned optimized logistics strategies (distribution hubs, intermodal, routes, lanes and shipments) to reduce the logistics cost.

Ran multiple optimization scenarios to evaluate the potential improvements, anticipated benefit and cost savings.

Based on tollgate meetings and customer feedback, designed optimal routing, distribution of cargo and resource scheduling at a tactical level to provide the process improvements.

Developed and executed plans to ensure the successful implementation of the optimized strategies.

Result: Continued improvement of the productivity and efficiency of the supply chain network.

The leading American multinational conglomerate corporation

Led a comprehensive study of the inbound network of 7 GE businesses comprising 69 plants.

Involved in data collection, preparation and validation. Prepared a baseline model by incorporating current business constraints, and assumptions.

Ran multiple optimization scenarios to evaluate the service level improvements, and cost savings.

Result: Estimated savings of 3% - 8% of inbound logistics spend.

Gati Ltd. ~ Kolkata, India Jun’00 to Aug’03

Manager - Integrated Business Development & Logistics Solutions

Headed the logistics team of Gati Ltd. for Eastern India. Led a team of 15 warehouse coordinators and 5 sales executives.

Served as a key member responsible for successful certification of ISO 9001 in Eastern zone.

Provided total distribution solutions to large multinational clients & led the Centralized Delivery Cell (CDC) with monthly delivery volumes in excess of 300 tonnes.

Managed the Spare Parts Logistics (SPL) of Hewlett – Packard on behalf of UPS. Prepared a customized reporting and service level audit system for Hewlett – Packard and UPS.

Acted as a key member in Route Planning and Vehicle Planning to monitor the Route Operations.

Responsible for Logistics performance benchmarks, Distribution performance benchmarks, Reverse logistics benchmarks and Warehousing at Eastern India.

Drafted and implemented SOPs to provide process mapping and continuous improvements. Devised pricing initiatives for different projects.

Trained and mentored warehouse coordinators on WMS and SAP applications for warehouse and inventory management.

Played a key role in closing important business deals and increasing the department revenue by 15 times.

Implemented and streamlined specialized distribution solutions (flow-through warehouse, reverse logistics and vendor management system) for different customers.

Achieved incoming and outgoing service level of 95% to 99.5% of cargo.

Implemented concept of Extra Service Stations in terms of Service and Cost; which vastly increased the coverage of Gati network.

Worked on multiple projects of customers like Tata Motors, HP, Hitachi, Ingram Micro, Tech Pacific, Redington, Wipro, Acer India and Iftex Petrochemicals etc.

SHOUVIK GHOSHAL CHAUDHURI

UJAS Electrical Private Limited ~ Nagpur, India Jun’99 to Jun’00

Quality Engineer

Planned and successfully implemented preventive maintenance program for reducing equipment failure.

Achievements:

Reduced the equipment failure of different products by 95%.

Part of ISO implementation.

Supply Chain Technologies and Project Management Skills

Project Management Tools

MS Project, SharePoint

MS Office Suite, Visio

JIRA

ERP and Other Software

SAP (SD, MM)

Oracle, MS SQL Server, Application Data Warehouse

Supply Chain Financial Systems

Workday and ADP applications

Transportation Suite

JDA Transportation Modeler / Optimizer / Manager (Client / Server)

Penske proprietary RouteAssist Dedicated fleet transportation planning software

JDA Supply Chain Strategist

Penske proprietary Depot Analyser software

JDA Demand

PCMiler, MapInfo, MapPoint

Retail Planning Solutions

JDA Enterprise Planner

JDA Allocation

JDA Category Management / Intactix / Space Planning / Floor Planning

Academia

MBA in Technology Management with supporting emphasis on Finance and Supply Chain from Rochester Institute of Technology, Rochester, NY in 2004.

Bachelors Degree in Industrial Engineering from Nagpur University, India in 1999.

Certification and Training

Project Management Professional (PMP) certification from Project Management Institute in 2006.

Trained in Six Sigma Green Belt in 2006.

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