Tabatha Lancaster-Mitchell

**** ******* *****

Spring, Texas 77373

832-***-****

acrd1k@r.postjobfree.com

Summary

Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Answer a high volume of incoming calls while handling in-person inquires from clients and colleagues. Flexible hard worker with strong drive to succeed.

EXPERIENCE

RELIANT REHABILITATION HOSPITAL Shenandoah, TX

INSURANCE COORDINATOR, March 2012 – October 2013

Coordinated, liaised and network between insurance companies.

Managed filing and tracking insurance claims and informed patients of their claims status.

Processed insurance and disability claims in a timely manner.

Handled patient’s queries regarding unpaid balances.

Circulated documentation.

Prepared insurance forms and associated correspondences.

DIGESTIVE AND LIVER DISEASE CONSULTANTS Houston, TX RECALL COORDINATOR, February 2009 – November 2010

Prepared and initiated client correspondence.

Obtained medical authorizations and referrals.

Coordinated with pharmacy and clients.

Coordinated surgery schedules.

Liaised between administration and hospital staff.

Provided a wide variety of assistance to administration.

Answer multiple telephone lines and process mail.

MAINLAND MEDICAL CENTER - HCA Texas City, TX

MEDICAL OFFICE SPECIALIST III, January 2006 – December 2008

Interact with administration to coordinate meetings and projects. Drape patients with covering and positioned instruments and equipment.

Handed instruments and materials to doctor as needed.

Coordinated schedules, and calendar.

Liaised between administration, and hospital personnel.

Verified insurance, obtain authorization, and referrals.

Collected co-pays and daily balancing

BETHEL CHRISTIAN CENTER Webster, TX

SECRETARY, November 2001 – August 2006

Oversee receptionist area, including greeting visitors and responding to telephone and in person requests for information.

Handled all media and public relations inquiries.

Coordinated inventory orders, office supplies, and travel arrangements for production staff.

DOLLAR TREE Texas City, TX

ASSISTANT MANAGER, March 2004 - September 2005

Managed and maintained excellent customer service.

Coordinated sale distribution by establishing sales territories quotas and goals.

Scheduled associates work schedules.

Reviewed expense reports for accuracy and submitted for payment.

Generated sales orders and

EDUCATION

Champions School of Real Estate, July 2015 - present

University of Phoenix

Bachelor of Science in Business, June 2013 - present

Galveston College, May 1988 – November 1988

Office Administration and Clerical certificate

SKILLS

Advanced Microsoft office

Proofreading

Business Writing

Excellent customer service

Documentation

Filing

Organization

Travel arrangements

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