PARUL JINDAL

Mobile: +1-602-***-**** ~ E-Mail: acrcmh@r.postjobfree.com

Visa: L2 with valid EAD ( greencard under process )

Professional Summary:

Sr. Quality Analyst with over 7 years of IT experience in business analysis, test planning, design, implementation, deliver exceptional customer satisfaction, improving overall operations.

Experienced in testing of SFDC (Salesforce) objects; accounts, contacts, opportunities, communities, orders, cases, and knowledge

Actively tested the integration of Salesforce with various applications(POS)

Expertise in Agile - Scrum, V-Model and Waterfall model.

Proficient in test management tools; Quality Center/ HP ALM (Application Lifecycle Management), Test Director, Bugzilla, JIRA,TFS

Played a key role in requirement gathering and analysis, test plan and test metrics design, Defining Test strategy for Software Testing

Publish test results and test plan status

Well exposed to Software Testing Life Cycle (STLC) consisting business needs requirement analysis, development, test and maintenance

Strong functional background in Salesforce, Retail domain (POS, MPOS, ORBO, ORCO, RTLOG )POS installation, Mobile application and E-commerce,backhand testing of POS

Well versed with Manual Testing, Mobile application testing, User Acceptance Testing (UAT), Database Testing (SQL), Automation testing, Regression testing, Functional testing, Integration testing, Black box testing, System testing, Smoke testing, Sanity testing, GUI testing, Stress testing, Compatibility testing

Experienced in working with business analysts, development groups in analyzing business specifications and also working with other testers to resolve technical and end-user issues

Excellent verbal and written communication skills to co-ordinate with team, work in cross-funcational teams and also capable to adopt and learn new tools, techniques and approaches

Education:

Masters in Computer Applications, Kurukshetra University, India

Bachelors in Sciences, Himachal Pradesh University, India

Skill Set

Test Management Tools

JIRA, TFS, TTP, Quality Center

Operating Systems

Windows XP/2000, UNIX, Linux, Mac

Object Modeling/Software

SDLC, Method1, Waterfall and Agile Method

Environment

MS .NET Framework 3.5/2.0/1.1, Java

Mobile Operating Systems

IOS, Android, Blackberry

Databases

Oracle, MySQL, RDBMS, SQL Server 2000

Languages

C, C++, SQL, Java, TSL, .Net

Browsers

Safari, Chrome, IE, Firefox

Project Management Tools

MS-Office 2003/XP, Microsoft Visio, Excel, Power Point

Professional Experience

Professional Sabbatical (Maternity) Dec 2013 – till date:

Infogain India Pvt Limited : October 2010 – November 2013

Client : Ascena Retail Group, Inc

Duration : February 2012 – November 2013

Role : QA Analyst

Ascena Retail Group, Inc. is a leading national specialty retailer for women apparel.

Project dealt with testing Retail (RPOS integration with SalesForce), back office, central office, RTLogs, AJB logs which is extensively used for provides high-end store solutions including Point of Sales implementation (POS), POS customization, POS Integration, and Store operations

Role and Responsibilities:

Performed Integration and System Test in different stages of Software Testing Life Cycle (STLC)

Designed Master Test Plan/ Test Strategy

Involved in creation and testing of SFDC accounts, contacts, opportunities, orders, cases, knowledge, communities, reports and dashboards

Tested native Salesforce apps (Mobile apps) for Ipad

Validated the test scenarios with the Salesforce DB using SQL queries in Workbench

Offline functionality verification in the Mobile app

Tested the BO integration points with Salesforce

Data warehouse testing, Smoke testing, Integration testing, sanity testing, UAT testing and regression,

Developed and published Test Plans, Test Procedures, Test Cases and Test Scripts

Salesforce testing for ORBO

Testing ORPOS payment with debit, credit, gift card and other modes of payment

Understanding the user stories and write the test scenarios

Log the defects in using Quality center

Assign tasks to junior team members

Done backend testing of POS that’s includes RTLOGS, AJB logs

Support client side installation of POS

Done cross-POS testing

Publish test results and test plan status

Client : Limited Brand, Inc

Duration : March 2011 – February 2012

Role : QA Analyst

L Brands, through its high-emotion brands Victoria's Secret, Bath and Body Works, Pink, La Senza and Henri Bendel, is an international retailer.

Project dealt with testing the pos integration with salesforce, return management, mobile point of sale, SIM, cross store operations, implementing the ORPOS in different stores, maintaining the RTlog and testing the payment gateway

Role and Responsibilities:

Understood the business requirements and analysis of the application

Maintained requirement traceability Matrix in Quality Center

Tested the integration of POS and Salesforce

Tested Limited brand software on iPod ( IOS )

Used Mercury Quality Center to write test cases

Tested reports using Business Objects

Exceptional handling for error prone scenarios

Involved test scripts review meeting with the business

Provided weekly test execution status on the defects and test cases executed during test execution

Worked closely with the developers in resolving the defects and understanding the application

Coordinated with the business users during UAT

Developed test cases and test scripts for Functionality, Sanity and Regression Testing

Maintained the requirements traceability matrix and reviewed frequently to ensure that test cases appropriately translated and mapped to requirements

Testing ORPOS integration with salesforce ( ORBO, ORCO, MPOS), return management, RTLogs, AJB logs which is extensively used for provides high-end store solutions including Point of Sales implementation (POS), POS customization, POS Integration, and Store operations

Client : Vodafone

Duration : October 2010 – December 2010

Role : QA Analyst

Vodafone is a leading telecommunication provider in Europe and India.

Project dealt with testing MSHOP application which is extensively used for online bill payment (like phone recharge), TataSky, BookMyShow, Railway booking and online shopping

Role and Responsibilities:

Understanding Requirement in coordination with Vodafone team and prepared the work flowchart

Integrate test specifications into design specifications

Analysed system specification and developed test plans for System Testing

Involved in Functional, Integration, Smoke, Regression, User Acceptance Testing and Database Testing

Prepared test scenarios, testability document for e-Commerce website and mobile application of MPOS

Writing SQL queries for retrieving and updating the Back-end tables

Maintained test cases and test scripts and defect tracking and reporting using Quality Center and reports were produced in Excel and word format

Formulate methods to perform Positive and Negative testing against requirements

Provide weekly status report to the Project Manager and discuss issues related to quality and deadlines

Ensure software meets the expectations based on the requirements and specifications

US Tech Solution ( contracted at Grape City ) : June 2010 – October 2010

Client : Cozi

Duration : June 2010 – October 2010

Role : QA Analyst

Cozi is a free online organizer that helps families manage crazy schedules, track shopping listsand to do lists, organize household chores, stay in communication and share memories all in one place.

Project dealt with website testing, features of website, gadget testing like iPod

Role and Responsibilities:

Understanding Requirement, Identifying Gaps

Worked on Agile methodology

Involved in Preparation & execution of Test cases, Test scenarios

Performed peer review and self-review on test cases

Analysed and distinguished the functional and compatible defect Logged defects in TTP

Involved in Integration, Regression & Overall System Testing of the Product

Defect Review and Defect Analysis

Client : Swype

Duration : June 2010 – October 2010

Role : QA Analyst

Swype provides a faster and easier way to input text on any screen. The application is designed to work across a variety of devices such as phones, tablets, game consoles, kiosks, televisions, virtual screens and more

The project dealt with testing of Mobile application “Swype” on android Operating system

Role and Responsibilities:

Responsible for analysing Requirement Document and communicating Project Requirement from Client

Create Test Case document using TTP

Writing and updating test cases for mobile application

Swype Testing using Mobile Device (HTC) and on emulator

Executing Feature, Smoke Testing & Regression Testing

Marshal Media Solutions Pvt Limited : May 2007 – June 2010

Client : Lasso Media Encoder

Duration : May 2007 – June 2010

Role : Tester

Lasso Media Encoder is a web-based Application. Lasso enables the capture and control of vast media files.

Role and Responsibilities:

Participate in creating the test environment Including UAT and integration testing

Testing the above Web application - Extensively involved in Feature & Regression Testing

In parallel, worked on various other projects like Facebook boxi, Outfitter ( live streaming )

Experience in various web based application testing scenarios and challenges

Personal Dossier

Present Address : 17030 N 49th Street, Apt 2159, Scottsdale, AZ 85254

Date of Birth : 21st June, 1982

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