Vicki Mishall Wright-Montgomery

**** * ***** ** #***., Fresno, California 93720

559-***-**** acrck5@r.postjobfree.com

HUMAN RESOURCES MANAGER RECRUITER MANAGEMENT

Dedicated and results-driven professional with over 20 years of experience contributing to employers through expert leadership of Human Resources and related operations. Instrumental in driving strategic recruiting efforts, provide benefits and compensation management and providing targeted training to ensure staff success. Strong knowledge of employment laws, with the ability to serve as a motivator and mentor to maximize performance.

Recruiting Employee Relations Policy Development Customer Service Benefits & Compensation

Staff Management & Training Employment Law Project Coordination Documentation

PROFESSIONAL EXPERIENCE

HUMAN RESOURCE MANAGER, Lemoore, California October 2011 – Current

Recruitment/Staffing: Assumes the leadership role in ensuring business units are staffed with associates suited to current and future organizational needs. Identifies talent requirements, key competencies and job qualifications. Ensures a succession planning process is in place, and identifies high potential employees for development. Aggressively pursues highly qualified job candidates from internal and external sources to improve the pool of talent in the organization. Manages and directs outplacement and career transition services for displaced associates, as appropriate. Organize a company job fair and attend all local job fairs.

Benefits & Compensation

Manage Benefit & Compensation Program Administration, including participation in periodic wage surveys; maintains salary and wage schedules. Manage New Hire and Yearly Open Enrollment programs.

Organize a Retirewise and 401K associates training program

Training and Development: Works with business units to identify training and developmental requirements to support current and future business objectives. Identifies training resources and training plans, and conducts training as appropriate. Ensures core job skills and orientation training programs are in place. Participates in Compensation Program Administration, including participation in periodic wage surveys; maintains salary and wage schedules. Provides support and guidance to managers regarding employee relations issues. Assists with counseling associates and attempts to resolve problems informally. Researches and does initial preparation of disciplinary actions and there solution of grievances and complaints.

Performance Management: Works with business heads to continually raise the standards of organization performance. Implements NEX performance management program which is based on business goals and objectives which supports NEX strategic plans. Assists business units and associates in developing measureable and relevant business objectives focused on improving individual, group and organization performance. Integrates' performance results with recognition and award programs.

IRS TAX EXAMINER, Fresno, California March 2010 – August 2011

Research, analyze, verify, correct problem tax forms and adjust taxpayer accounts. Initiate actions on tax issue obtaining applicable returns and schedules for corrections of accounts and records. Currently working in the departments that process ERS and Rejects.

MEDICAL STAFFING NETWORK, Fresno, California June 2009- June 2011

Provider of supplemental personnel, nurses, paraprofessionals and support services to healthcare facilities.

VICKI MISHALL WRIGHT-MONTGOMERY Page 2 acrck5@r.postjobfree.com

HR COORDINATOR/RECRUITER/BRANCH ASSISTANT

Optimize quality of key staff through strategic recruitment of nurses – review applications and administer key tests to gauge regulatory knowledge (HIPAA, JCAHO). Maximize candidate pool by teaming with strong job sites including Career Builders, Monster, and Indeed, utilizing Sonic online tracking system. Drive all aspects of Human Resources activities, from employee relations and communications to policy development and documentation.

Protected company by conducting strategic analysis of activities to ensure company's compliance with local, state, and federal regulations.

THE FRESNO BEE, Fresno, California 1986-2008

Daily newspaper serving the San Joaquin Valley area.

ZONE MANAGER (2007-2008)

Ensured top service and customer satisfaction levels through recruitment of capable and efficient zone delivery carriers, as well as prompt response to complaints, while developing strategies for subscriber growth. Conducted training for and managed sales representatives to advance promotional efforts.

Ensured stability following organizational change by teaming with Executive Committee to establish a reduction of force (RIF) program.

Optimized employee understanding of job and workplace expectations by re-writing personnel handbooks.

REGIONAL MANAGER (2006-2007)

Directed all stages of pre-employment and job activities of 18 District Managers covering Central California – spearheaded recruiting efforts, delivered training, and controlled payroll. Provided employees with input through delivery of comprehensive job performance evaluations and developed incentive programs to encourage and motivate staffers.

Boosted employee success through strategic revisions to Job Performance program, while providing incentives by linking job performance to merit pay.

DISTRICT MANAGER (1986-2006)

Led full-cycle employment functions – recruitment through termination (when necessary) – of 21 city route carriers covering a 7K-subscriber base. Boosted knowledge through design and delivery of a dynamic training program, while managing control of bill payment and collection procedures. Played key role in success through contributions to special projects.

Drove training efforts through development of key programs and collateral – personally created training manuals, as well as other materials.

Contributed to leadership and organizational success through management of details and activities for business retreat for Executive Committee, CEO and staff.

Played key role in supporting optimal coverage and strong employee selection by partnering with department heads on recruiting and staffing issues.

CAREER NOTE: Previous roles – Circulation Accounting Supervisor for The Fresno Bee; Office Manager for McClatchy Cable Division – partnered with accounting group and department heads to develop 1-, 3-, and 5-year budget plans for company. Additionally, trained customer service representatives.

EDUCATION & CERTIFICATION

Master of Business Administration (2010)

University of Phoenix, Fresno, California

Bachelor of Science in Business Management

University of Phoenix, Fresno, California

Human Resources Certificate

University of Phoenix, Fresno, California

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