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Customer Service Medical

Location:
United States
Posted:
August 19, 2015

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Resume:

ANNA VANDERGRIFF ROWLETT

*** ****** *****

La Vergne, Tn 37086

Cell: 615-***-****

Email: acrbew@r.postjobfree.com

WORK HISTORY

Sep 2003

to

Present

Order Entry - Lead

Walter Meier Manufacturing

La Vergne, Tn 37086

To enter orders that are fax, called and emailed in with consistent accuracy and precision. I also

motivated and monitored team performances. Confirmations were emailed or faxed to the Dealer or customer after entry for their records. I also assisted on the phones when the abandon rates were high. Send daily invoices from SAP and filed all orders.

Employee of the Month May 2008

Employee of the Month June 2009

Most Fun CSR, Customer Service Week 2011

Customer Service Seminars yearly

Stewarts Creek Middle School - Game Day

Aug 1998

to

Jul 2003

Contract Billing Coordinator

Dialysis Clinic Inc

Nashville, Tennessee 37210

Reviewed monthly aging report for duplicate test charges before billed to insurance companies. Also, separated and mailed out monthly bills to the Contract hospitals, clinics and dialysis clinics.

Jun 1991

to

Aug 1998

Accessioning Tech / Problem Resolution Coordinator

Dialysis Clinic Inc

Nashville, Tn 37210

pulled, labeled and assisted in delivery of blood samples to Departments for testing . The blood is shipped from clinics all across the United States by UPS or Fed Ex. Also, when clinics have issues I called the clinics with the issues to get this resolved. I assisted Bacti with plating cultures and poring up Aluminums and Zinc samples.

EDUCATION

Aug 1983

to

May 1984

Middle Tennessee State University

Murfreesboro, TN 37132

Pre-Physical Therapy

Fulfilled 2 semesters of pre-requisite's .Medical Terminology 101 and 102, Cat Anatomy are two classes i fulfilled in this year .

Aug 1982

to

May 1983

Motlow State Community College

Lynchburg, TN 37352

General Studies

General studies for Pre - Physical Therapy

Deans List - all quarters

Special Olympics Volunteer

SOFTWARE/SYSTEM SKILLS

SAP experience

MIS experience

Microsoft Outlook

Microsoft Excel

Microsoft Word

REFERENCES

Kristy Jones - 500-7479

Pamela Daniel 931-***-****

Jim Duke 278-4126

Sarah Clark -278-6866



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