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Sales Service Representative

Location:
Commerce charter Township, MI
Posted:
August 19, 2015

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Resume:

William C. Kasavage

**** ***** ******

Commerce Twp, MI 48390

248-***-****

OBJECTIVE

To obtain a position within a company where there is opportunity for growth and advancement. Desire a position which is challenging and allows me to utilize my diversified experiences and people skills.

EXPERIENCE

Sales rep

Royal Truck and trailer – Wixom, Mi 8/14 to 6/15

Servicing companies with large truck and trailer needs, including service repairs .

SALES, SERVICE, CUSTOMER SUPPORT and DELIVERY 9-04 to 5-14 production Tool and Supply – Novi, MI

Manage and maintain customer relationships by providing quality service and availability as needed

Provide knowledge of available products, parts and services. Delivering products when necessary

Recruit new business customers and relationships in the interest of increasing sales

QUALITY ENGINEER 8/00 to 12/03

Takata Seatbelts, Inc. – Auburn Hills, MI

Addressed in-plant engineering concerns and contributed ideas for improving quality and reducing PPM’s

Responsible for addressing production concerns at OEM plants, serving as liaison between OE and Takata

Handled warranty issues and provided launch support

QUALITY SERVICE REPRESENTATIVE 9/97 to 7/00

Autoliv Automotive Safety Products – Rochester Hills, MI

Communicate and advise technical engineering issues, examining and resolving the problems

Assist customers by offering easier methods of installation

Effectively maintained customer relationships ultimately improving customer satisfaction

INSPECTOR, MACHINIST 9/94 to 9/97

Dy-Tech

Liable for maintaining quality standards regarding material handling

Lathe, Mill and Shaper operations

OTHER EXPERIENCE

PAID-ON-CALL FIREFIGHTER/EMT 9/99 to present

Commerce Township Fire Department – Commerce Twp, MI

Firefighter I and Firefighter II

Hazmat First Responder Awareness and Operations

Medical First Responder with EMT License

EDUCATION / TRAINING / ADDITIONAL SKILLS

Walled Lake Central High School graduate, Walled Lake, MI (6/87)

QS-9000 FMEA, APQP and PPAP

8-D Problem Solving - Ford Motor Company

Hazardous Materials Handling and Shipping

Effective in operating Lathe, Mill, Shapers, Coding machine, Sliter device, Un-wind and Re-wind machines, paper sheeter, Accomplished in completing automotive repairs, restoration and painting tasks



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