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Customer Service Medical

Location:
Ocala, FL
Posted:
August 20, 2015

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Resume:

MARY L. PALMITER

**** *. *** ******

Inverness, FL 34452

Phone: 813-***-****

acrb0r@r.postjobfree.com

Ability Summary

** ***** ** *********** ********** and responsibility with success in the areas of clerical, shipping, and quality customer service at various organizational levels.

Basic computer skills including MS Office and industry specific software

Excellent communication, interpersonal and organizational skills combined with a positive attitude.

Demonstrated accuracy, attention to detail and ability to work well in a team environment.

Capable of handling multiple projects concurrently

Employment History

Cashier and Salesperson

11/2011 - Current

Kmart

Inverness, FL

Provide exceptional customer service consistently able to meet customer needs.

Distribute cash to front-end personnel

Receive and balance bank for each cashier and balance cash drawer at the end of shift

Operate point of sale (POS) machine; process customer orders; and accept Visa, check & cash transactions

Maintain displays for maximum marketability

Utilize problem resolution skills at service desk insuring a positive guess experience

Information Records Clerk

04/2014 - 03/2015

Department of Children & Families

Ocala, FL

Received and distributed time sensitive documents

Indexed documents to the correct case file (Medical, Social Security etc

Researched data bases to determine correct case numbers

Internship/Volunteer

12/2010 - 06/2011

Citrus County Health Department

Lecanto, FL

Pulling and filing records

Billing invoices

Entering client data

Filling customer request for records

Answering multi-line phones

Entering customer's data

Parent Services Specialist II

08/2008 - 06/2009

Childhood Development Services

Crystal River, FL

Assisted parents with choosing quality childcare

Provided parents with resources available in the community to fit their needs.

Determined eligibility from client documentation for services available.

Maintained and processing paperwork for school readiness and Voluntary Pre-Kindergarten.

Organized and participated in community awareness activities and events.

Achieved Parent Services Specialist II Certification.

Updated Client Files

Auditor

08/2006 - 08/2008

Retail Grocery Inventory Specialist

Ocala, FL

Inventory Control

Deli clerk

11/2007 - 08/2008

Publix Store #475

Beverly Hills, FL

Prepared food & serviced customers

Cleaned food service equipment andwork areas.

Retail Grocery Inventory Specialist

08/2006 - 08/2008

RGIS

Ocala, FL

RGIS {Retail Grocery Inventory Specialist} August 2006 - August 2008 Auditor

Taking inventory of customer product(s)

Receiving Clerk

10/2005 - 08/2006

Ablest Staffing

Tampa, FL

This was a job services company and I worked various jobs .

Checking in trucks and processing / filling paperwork for deliveries.

Set appointments for salesmen.

Answered phones and took orders.

Education and Training

Completion Date

Issuing Institution

Location

Qualification

Course of Study

Withlacoochee Technical Institute

Inverness, FL

1 Year of College or a Technical or Vocational School

Medical Administrative Specialist

Gibbs High School

St.Petersburg, FL

High School Diploma

General Studies

Occupational Licenses & Certificates

Certification Title

Issuing Organization

Completion Date

Expiration Date

Information Technology Assistant

Withlacoochee Technical Institute

12/2010

Front Desk Specialist

Withlacoochee Technical Institute

12/2010

Medical Office Technologist

Withlacoochee Technical Institute

12/2010

Medical Administrative Specialist

Withlacoochee Technical Institue

12/2010

HIPPA

WTI

08/2010

Electronic Health Records (EHR)

Andrew College

08/2010

Florida Ready To Work- Silver Credenti

Withlacoochee Technical Institute

07/2010

Certified Electronic Health Records Spec

National Healthcareer Association

06/2010

07/2012

HIPAA Related to E.H.R.

Taylor College

06/2010

Parent Services Specialist II Certificat

Chidhood Development Services

01/2009

References Available on Request



Contact this candidate