SHIKHA GUPTA

Address: **** ****** **** *****, ********* Ranch, CO, 80129

Contact No: 720-***-****

E-mail: acrasi@r.postjobfree.com

Introduction

Highly motivated and self-starter PMP certified Scrum Master-Project Manager. I have successfully delivered software development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams.

Experience Summary

12+ years of software Scrum Project Manager, Quality Assurance, and Software Development experience.

6+ year of experience in working Agile framework including 3+ year of experience in leading Agile teams as a Scrum Master.

Introduced and implemented Agile development at Jones International for various software development and migration projects of NCTI online courses and libraries.

Effectively coached software teams on implementation of Agile best practices.

Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management.

Expert in working with the scrum team to adopt Agile practices and improve quality and the definition of Done.

Enact change and continuous improvement increasing the productivity of scrum teams by 16% and quality of deliverables by 22%.

Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating project road maps, plans, schedules and work breakdown structures.

Expert in MS Project, JIRA and TFS for waterfall and Agile framework implementation.

Created new Test Case template and Release Note templates for the company Fujitsu and Blue Dot Solution to make Quality Assurance (QA) team’s work more efficient.

Fundamental and practical exposure to CMM.

QA lead experience in Client/Server environment where application development using C#,.Net, Bob scripts, Oracle 8i/9i, JAVA, SQL, PL/SQL, SQL Server, and in Web environment where the Software Development using ASP, .NET, Visual Basic 6.0, VB Script, C #, HTML, JavaScript, and SQL Server 7.0.

Developed and implemented projects with ERP tool JD Edwards.

Excellent skills in dealing with end users and developers to discuss the user requirements and functional specifications.

An active member of a Highlands Ranch Toastmaster Club, and delivered many speeches towards Competent Communication Certification.

Education

Project Management Course from Jones International University, Colorado

MCA (Master of Computer Applications)

B.SC (Bachelor in science)

TWO-YEAR DIPLOMA in computer science

Skills

Computing: VB 5.0, ASP, C, DATA STRUCTURE, VB Script, and FoxPro

Operating Systems: Windows 95/98, MS Dos and Windows NT/XP, Windows Mobile 5,

6, UNIX

RDBMS/DBMS: Oracle 7.x, MS Access, MS SQL Server

Testing Tools: Quick Test Professional (QTP), Win Runner, Quality Center (Bug-

Tracking), Team Test and CLR Profiler

ERP Package: JD Edwards (One World)

CMS Tool: VSS (Visual Source Safe)

PM Tool: MS Project

Scrum Tool: JIRA

Certification

Certification of Project Management from Jones International University.

Certified Project Management Professional (PMP).

Agile Certified Scrum Master (CSM).

Certified QA from ISTQB (CTFL).

Work Experience Details

Jones International, Centennial (CO) - (April 2012– Dec 2014)

Role: Scrum Master –Project Manager

Projects- Course contents migrations from Xyleme Player 8.2 to 9, creating new courses and libraries, Develop new features for products JEANI, Storefront, and JESS.

Responsibilities:

Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.

Empowered teams to self-organize.

Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs as evidenced by the on-time delivery.

Met goal of addressing and resolving issues within 24 hours.

Communicate with other management, engineers, product managers and support specialists on product issues.

Track and communicate team velocity and sprint/release progress.

Taught the team to create clear and concise epics/stories.

Worked with the functional managers to identify cross-team dependencies and manage inter-team tasks.

Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time.

Provided technical support for Sprint Cycles and testing with JIRA tool.

Formulated and executed process flows and product backlog with product owner.

Trained other members regarding Agile methodologies.

Blue Dot Solutions, Denver, CO - (Jan 2008– March 2011)

Role: Senior Test Engineer/ Scrum Master

INFOR Projects-Infor EAM Advanced Mobile is an enterprise mobility platform that enables the mobile extension of Infor EAM. Work Order Management, Inspection and Inventory Management combine the power of Infor EAM mobile applications with an extensible mobile platform inclusive of device management, flexible independent development environment (IDE), and a robust integration layer.

Responsibilities:

Review the requirement or design document before sign off by client.

Create Test Cases based on Requirement Doc & Execute Test Cases.

Create Test environment based on Requirement Document.

Types of Testing: Smoke or Sanity testing, Functional testing, Integration testing. Memory Testing, Regression Testing and Database Testing with SQL script.

Update test cases for newly added/modified requirements.

Log and track bugs in bug tracking system (TFS, Cherwell).

Tools for testing –

a.Test Quest(Initial level) for Regression Testing

b.CLR profiler (In build .net tool) for Memory Testing

c.Team Test for Load Testing

Create traceability matrix to make sure every requirement has been covered in test cases.

Evaluate DeviceAnyWhere and Test Complete tool for functional testing of Mobile applications.

Daily scrums with team as Scrum Master to communicate testing status and issue escalation.

Participate in sprint planning meeting and make sure every high and medium priority bugs has been communicated and resolved before UAT.

Rapidigm India LLC (Fujitsu), Noida, India - (July 03– Sep 2006)

Role: Test Engineer

Projects- Vesta Order Portal, Bayer’s Technology services (Kansas City), Market Deal System (Kenya)

Responsibilities:

Created Functional test cases (Covers GUI, Content and data testing), Integration and system test cases. Execution of test cases.

Made flow diagram of requirements using Visio for Client.

Estimation of testing hours.

Used SQL queries to run Comparison testing to compare data in database and data displayed on front end.

Modified existing Regression Test scripts using Win Runner.

Generated detailed Defect Reports, Pass-Fail reports and Comparison Charts for QA Status meetings.

Defects were tracked, reviewed, analyzed and compared using, Test Director.

Regression testing by play back mechanism of QTP 8.0(Script recording, making Checkpoints, data driven techniques).

Creation of Test Cases & Test Plan of the Product on the basis of the Functional Specification Document and other requirement document.

Regression, Integration, Monkey, System and Database testing.

Prepared CAR of each project and project closure document (For CAT meeting).

Done Testing on various Browsers.

HCL Perot Systems, Noida, India – (Jan ‘02 – June ’03)

Role: Developer

Project- JD EDWARDS INTERNAL IMPLEMENTATION: Intranet applications being used in HPS like Leave Management System, Foreign Travel Vouchers, Domestic Travel Vouchers, Cash Payment Vouchers, Skill Set, Visa Module, Automated Appraisal System is using JDE database and workflow for its applications. Being owner of the module I was actively involved in providing data, developing and customizing JDE applications so as to match the requirement and interacting with users.

Responsibilities:

Development, Coding, Testing of HR applications in tune with HPS requirements.

Take requirements from the RMG.

Implement whole Skill set application.

Refining the whole system based on the Business Process Analysis.

Implementing Workflow for Resource management module.

User Training.

Maintain authority matrix for all projects & change request.

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