Ed Jarold

**** ********* **, *********, **** ****2

330-***-****

acrarz@r.postjobfree.com

PROFESSIONAL SUMMARY

IT Professional with over 14 years of IT experience. Skilled in designing infrastructure and implementing technology to support large user groups, supporting users at corporate headquarters as well as multiple remote locations, and effectively managing IT budgets as well as IT staff. Proven ability to translate business needs into technology requirements that support the company’s business objectives and to successfully manage all phases of IT projects from needs analysis and requirements definition to vendor selection, implementation, and training.

Technology Summary

Microsoft Exchange Server 2003/2010/2013, Server 2012/2008/2003/2000, Active Directory, SQL 2005/2008/2012/2014

VMware and Hyper V Virtualization platforms

NetApp/HP SAN technologies

Cisco UCS

Cisco network equipment

Veeam 8 backup and replication.

Kemp Load Balancers

EXPERIENCE

CTPartners Executive Search INC, Beachwood, Ohio

Senior Systems Engineer

Designed and migrated to new datacenter platform which consists of NetApp SAN along with Cisco UCS infrastructure. Datacenter is 98 percent virtualized after migration.

Designed and implemented Exchange 2010 infrastructure and migrated email system from Exchange 2003.

Administration and design of VMware and Hyper V virtualization platforms

Provide tier 3 support across systems for 500 users in a global footprint

Responsible for selection and implementation of ProofPoint email archive system.

Installation and configuration of Solarwinds Network Performance Monitoring systems.

Design and implement Veeam backup solution using ExaGrid technology.

Involved in creation of change management standards / procedures.

Telsource Corporation, Strongsville, Ohio

2010-Present

2007-2010

IT Manager/Sr. Network Administrator

Reporting to the VP of Operations, responsible for all computer systems for this $70 million network/telecom company at the operations center along with 5 remote locations.

Managed a staff of 6 consisting of a helpdesk analyst, 2 network administrators and 3 staging bench technicians supporting 325 employees across the continental Unites States while functioning as a senior level systems engineer for server/network/voice/desktop technologies etc.

Responsible for planning, testing and deploying VMware ESX server 3.5 into production data center

Performed as the Exchange server administrator and tier 3 support on all Windows servers

Designed, implement and maintained system wide backup solution and disaster recovery systems.

Responsible for all cellular communication devices and contracts.

Berea Children’s Home and Family Services, Berea, Ohio

2001-2007

Network Administrator

Provide Server, Network, PC/Workstation administration and support for main campus and 16 remote office locations.

Maintained the availability of the WAN and LAN resources in a Microsoft 2003 Server Active

Directory environment.

Performed SharePoint administration

Implemented EMC Fiber Channel SAN

Implemented, supported and utilized SMS to push-out applications

Rolled out Live Communications Server

Implemented Blackberry BES

Used and supported Trend Micro’s Anti-Virus software.

Researched networking and application solutions for deployment within the organization.

Imaged and prepared pc’s and laptops for distribution to the end-users.

Maintained and created user accounts and policies within Active Directory.

Maintained and applied security and operating system patches and enhancements on servers and pc’s.

Designed, implemented and maintained system wide backup solution Backup Exec and disaster recovery systems.

Provided helpdesk support for agency users.

W.F. Hann & Sons, Bedford Hts., Ohio 1993-2001

HVAC Sales engineer / Service manager

Sales and design of residential/commercial HVAC systems. Implemented computer based service dispatch system along with computer aided sales aids. Managed 7 service techs along with 4 installation crews.

CERTIFICATIONS

ITIL V3

Microsoft XP desktop operating system

Microsoft Server 2003

EDUCATION

Nordonia High School, Macedonia, Ohio

GED-1997

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