***** ******** ***** #**** * Houston, Texas ***** * 832-***-**** * acrand@r.postjobfree.com

SUMMARY

Collaborative thinker with over 8 years of experience as Engineering support and IT Project Analyst. Experience involves having a great understanding of the methodology of Technical Management of Change Process and Procedure. Able to articulate training and coaching for all of the Engineering and offshore personnel of the importance of the business process, procedures, and to remain in compliance. Strong problem solving, analytical thinking with great decision making skills.

PROFESSIONAL EXPERIENCE

IT Project Analyst/Management of Change Administrator

Swift Resources contracted out to BP, Houston, Texas 4/06 – 12/2014

Technical Expert in Management of Change Process

CAPABILITIES:

Multi-Function and Cross-Company Interface Management and Decision Documentation

Management of Change

Risk Management

Stage-Gated Project Assurance

Process Improvement

Application Re-design

Launching the MOC process to Wells & Project team

Determine Key Performance Indicators

KEY EXPERIENCE:

Supported and complied with the policies, goals, efforts, and programs of the Manage of Change process.

Gathered and documented software requirements by studying user/business/functional requirements, evaluating existing software and related documentation with onshore and offshore stakeholders.

Validated technical designs created by the developer against functional specifications and considering the stage gates assurance.

Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.

Assisted in developing and creating Key Performance Indicators.

Software Training

Conducted classroom and one-on-one training to include (i.e., introduction, basics to perform job responsibilities) and on-going training (i.e., updates, system changes, new process/procedures.

Co-facilitated Project MOC user training for major projects

Solicited input/feedback from users and managers to improve/enhance software program.

Assisted in developing training manuals for verses work flow processes.

Traveled offshore to BP assets in the Gulf of Mexico to train all field users.

Database Support and Maintenance

Maintained and supported the Database (including weekend/offshore coverage)

Maintained user lists for assigned hubs and offshore rigs and major projects

Trouble-shoot system issues on ad hoc basis (i.e., password resets, login issues, break fixes)

Provided software testing results from all new application modifications made.

Reporting & Weekly Meetings

Prepared and distributed weekly status reports that focused on the Key Performance Indicators, including tracking action items.

Co-facilitated weekly meetings(discussed KPI, risk, approved, implemented, and temporary MOCs).

Assurance and Continuous Improvement

Served as single point of contact (SPOC) for Offshore Production Unit MOC process

Assured all Operations personnel followed Integrity Management and Risk standards in the execution of the MOC process.

Provided supporting documentation as requested by auditors to Business Unit (i.e., S&OI).

Senior Marketing Coordinator 7/05 – 3/-06

URS, Houston, Texas

Process and Energy Sales and Marketing Group

Provided support to the Marketing executives and coordinated all trade show activities, maintained the proposal/client files, and all research needed.

PROFESSIONAL EDUCATION

Professional Business School

Diploma in Computer Operations - 1990

Creating User Requirements Documents – 12/2007

Fundamentals of Technical Writing – 2/2008

CERTIFICATIONS

Water / Helicopter Survival Training – Certificate of Completion 4/2006

SafeGulf Training 5/2006

Transportation Worker identification Credential (TWIC) 4/2008

SOFTWARE PROFICIENCY

Platforms: Windows 2000/XP

Software: Microsoft Office Suite, Visio, Acrobat Adobe

Databases: Bizflow, Documentum, Atlas, Sharepoint, MS Access, Pro Search, EZ Access, ACT

On-line Mtgs: Lync, Net-meeting, WebEx, GoToMeeting, LiveMeeting, Video Conferencing

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