CHAD MCCLURG

**** ******** *****, **********, ** 75007 C: 972-***-**** acr9xn@r.postjobfree.com

Team Leader dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in addressing and resolving problems. Competent with Power Tools

Verbal/Written Communication

Project Management

Strong Work Ethic

Hiring, Training and Supervision

Organized

Employee Scheduling

Electrical

Plumbing

Customer Service

Goal Oriented

Efficient Multi-Tasker

Staff Training and development

Carpentry

Service Manager, 08/2006 to 10/2015

Accent Food Services – Garland, TX

Vending, Office Coffee Service, Self Checkout Markets Manager of service department and personnel, refurbishing and installing equipment and machines, outside service technicians, scheduling installs, upgrades, and swap outs of machines and equipment, training service technicians and route department personnel, dispatching service calls, ordering parts and supplies for service technicians, refurbish/make ready technicians, and warehouse personnel, daily completing asset movement paperwork of machines and equipment going in and out of warehouse, weekly department meetings, daily manager meetings, completing warehouse inventory twice a year, daily 100% customer service satisfaction Installed machinery, equipment and new and replacement parts. Referred to repair manuals and parts catalogs to diagnose and repair equipment. Maintained work tools, equipment and machines.

Recorded all equipment models and serial numbers.

Recruited and hired qualified candidates for vacant and new positions. Planned and paced work efficiently in order to meet daily, weekly, or project goals. Ordered necessary supplies and parts to repair machinery. Service Manager, 02/2011 to 12/2012

Vending Concepts – Fort Worth, TX

Vending, Office Coffee Service, Machine and Parts Sales Manage service department and employees, training service technicians and route personnel, manage machine move schedule, deliveries, and outside service calls, manage machine refurbish/make ready crew, managed machine installation crew, managed field technicians, dispatched service calls, managed daily operations of service department and service personnel, sold machines and parts locally and nationwide, daily supplying / ordering parts and supplies for customers, refurbish/make ready department, and service technicians, responsible for warehouse inventories for machines and parts, walk thru at customer locations, responsible for customer relations, customer service daily, completing daily paperwork, customer email and phone calls daily, holding service department meetings monthly, management team meetings daily, responsible for setting up manufacturer training with manufacturer representatives, daily emails, Word, Excel, daily 100% complete customer service satisfaction

Installed machinery, equipment and new and replacement parts. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Recorded type and cost of maintenance and repair work. Maintained shop, company equipment and inventory.

Managed call flow and responded to technical support needs of customers. Assisted customers with order placing.

Technical Service & Sales, 05/2005 to 08/2006

HA Franz & Company – Dallas, TX

Vending Tech Support, Sales, and Service

Preformed service calls locally and in multi-state region, machine make ready and installation, delivery and set up of all equipment, Handle all incoming technical support calls, inside and outside, new and used equipment sales, All refrigeration and compressor replacement for all HA Franz branches and customers, daily deliver 100% complete customer service satisfaction Installed machinery, equipment and new and replacement parts. Frequently diagnosed mechanical problems and determined how to correct them. Recorded type and cost of maintenance and repair work. Maintained shop, company equipment and inventory.

Technical Service Specialist, 06/1995 to 05/2005

Aramark Refreshment Services – Carrollton, TX

Vending and Office Coffee Service

Daily service calls on all equipment, refurbish/make ready and installation on all equipment, ordered all parts for equipment and machines

Safety Manager 2001 - 2005 preform 3 safety meetings a month, report all accidents and injuries, attend safety manager meetings quarterly, maintain hazards in the workplace and in vehicles

Installed machinery, equipment and new and replacement parts. Connected and disconnected wiring, piping and tubing. Referred to repair manuals and parts catalogs to diagnose and repair equipment. Maintained and repaired tools, equipment and machines. Frequently diagnosed mechanical problems and determined how to correct them. Service Technician, 02/1992 to 05/1995

Air Mac – Grand Prairie, TX

Service calls / preventive maintenance / overhaul rebuilt / delivery and set up industrial air compressors, blowers, vacuum pumps, refrigerated / dessicant air dryers, rebuild controls, tubing, plumbing, electrical, installed various piping in customer locations ie: 1/4" - 2" black steel, 1/2" - 24" PVC, 5" - 8" stainless steel tubing, pipe threader, scissor lift, overhead crane, sand blaster, heated vat with corrosive chemicals, fabricated and assemble after coolers, attend OSHA and safety classes, lock out / tag out, 240 - 480 volts

Installed machinery, equipment and new and replacement parts. Serviced systems for air handling, hydraulic, electrical, valves, circuits and pumps. Maintained shop, company equipment and inventory.

Correctly and safely used a variety of hand tools, saws and cutting equipment to carry out job duties. Ran stainless, aluminum, steel and PVC piping.

Certificate of Completion 4.0 GPA: Refrigeration, 1996 Lindsey Cooper School of Refrigeration - Irving, TX Cerificate of Completion 4.0 GPA: Stick and Mig Welding, 1994 Mountain View Community College - Dallas, TX

EDUCATION