Kenneth R. Dow **** Place Bourassa, Brossard, QC

514-***-****

E-Mail - acr9te@r.postjobfree.com

PROFESSIONAL RESUME

Operations Professional with over 20 years experience across various Consumer Products industries, Extensive experience, delivering bottom-line results by developing vision, strategy and supporting tactical plans. Demonstrated proficiency in improving profitability and customer satisfaction, through process optimization and Total Lead Time Reduction. Over 15 years of International experience in Operations, Quality and Supply Chain across Europe, Asia, North/South America. Recognized expert in Lean Enterprise/6 Sigma strategies, Best Practices and Benchmarking.

Expertise: Strategic planning/deployment, Safety systems, Best Practice processes, General Management, Profitability improvement/recovery, Global Supply Chain Management, Logistics, Quality Systems, Lean/6 Sigma, Cultural change management, Project Management, Organizational & Process optimization, enhanced employee involvement, GMP/FDA, ISO/QS 9000, MBNQA, EFQM/BQA

E-1 – VPO (Vice President of Operations) & Managing Director Primary Tie Zone Asia

Start up - Beauty Technology Company - New York, NY

Sept 2013 – Present

Responsibilities:

Reporting to the President and CEO my responsibilities include Finance, IT, Leading the Capital Financing Campaign, Logistics, Operations and the development of the Supply chain strategy for North/South America, Europe and Asia.

Strategic planning, Tactical plans, budgets and Capital planning

Identification, selection and partnership management of strategic investors & Alliance partners

Executive Management Committee and Board of Directors

Financial management and Comptrollership

Leader of Primary Tie SWIPE enterprise platform (Data to Delivery)

Sustainability Policies

Method and System Patents

Departmental support of Enterprise Platforms

Over site of IT strategy, linking consumer data to parent company and Supply chain

Operational Leadership for Alpha and Beta in salon proof of concept test markets

Operational Leadership for World wide Marketing, Mfg, distribution and delivery

Over site of formulation, packaging, artwork and performance specifications

Electrolux – Major Appliances North America – Plant Manager & Lean Systems Specialist

L’Assomption, Quebec, Canada (Closure),

Jan, 2012 – Sept 2013 – Manufacturer of Cooking & Refrigeration Appliances

Responsibilities:

Reporting to the Senior Vice President of Operations, my responsibilities were the controlled and efficient closure & transition of L’Assomption QC factory, to a Greenfield project in Memphis TN. Develop and drive strategy into a 1,100-1,400 employee, $700MM Major Appliance Manufacturer. Primary responsibility for the P&L, budget management and profitability improvement.

Developed Strategies, tactical plans and budgets

Organizational planning, succession planning, hiring, retention, training and development

Developed Lean/6 Sigma implementation strategies across numerous sites. Best Practice sharing and Benchmarking processes

Supply Chain strategies – VMI (Vendor Managed Inventory), consignment, Inventory reduction

SKU rationalization and parts reduction programs – New Product Development

Implemented Lean tools such as Value Stream Mapping, 5S, TPM, Quick Changeover, Visual Factory, Standard Work, DMAIC, RCCM, High performance Work Teams, Multi-skilling, etc.

Set records for Safety, Quality, Cost, and OEE/Reliability, Improved EBIT by 20% while closing.

KDC - Vice President Lean Systems

2009 – Dec 2011 (Contract Manufacturing – OTC/Rx/Cosmetics)

Responsibilities:

Reporting to the President/CEO, my responsibilities span across 5 sites. Primary responsibility is the development and deployment of a division wide MOS (Management Operating Systems) program as the infrastructure for a Lean/6 Sigma Enterprise implementation strategy. Additional responsibility is the profit recovery of a financially and operationally distressed Manufacturing Plant located in Quebec.

Developed MOS/Lean implementation strategies across 5 sites

Development of corporate wide Quality Strategy

Implemented Lean tools such as Value Stream Mapping, 5S, TPM, Quick Changeover, Visual Factory, Standard Work, DMAIC, High performance Work Teams, Multi-skilling, etc.

Improve OEE/Reliability performance by 30%

Improved EBITDA performance 18%

Labor reduction, OEE and cost reduction savings across the division of $5MM

Compress lead times by 25% - Supply Chain Strategies including JIT, Consignment programs, Vendor Managed Inventory programs, Free Markets, to reduce supply chain/inventory cost by 30%.

Corwood Labs General Manager ( 3 Sites)

2008 – 2009 (Contract Manufacturing – OTC/Rx/Cosmetics)

Baltimore Aircoil Chief Quality Officer & Lean Systems Specialist

2006 – 2008 HVAC Company – Cooling towers & Evaporative Condensers & Ice Thermal Storage

KIK Custom Products Vice Operational Excellence (Corporate - 6 Sites) &

2004 – 2006 General Manager – Danville Operations – (Interim - profit recovery)

(Contract Manufacturing – OTC/Rx/Cosmetics/Aerosol)

OSG 2001-2004 (7 Sites)

Vice President Quality Systems OSG- Corporate

(Contract Manufacturing – OTC/Rx/Cosmetics/Aerosol)

2003- 2004 Vice President Operations - Kolmar Division

and Vice President Quality Systems - OSG Corp - Dual role

2002- 2003 General Manager (Precision Packaging & Services- Ohio)

Vice President Quality Systems - OSG

EMERSON Corporate Director of Operational Excellence (Tools Group)

1997-2001 Inter-Metro (Ridge Tools, Closet-Made, Louisville Ladder)

ALCAN 1987-1997

Lawson Mardon Packaging - North America (Labels, Cartons and Flexibles)

15 Locations in the US, Canada, Asia and Europe

1995-1997 Corporate Director of Quality and Continuous Improvement

1993-1995 Director of Quality - North America - Labels Division

1990-1993 Director of Continuous Improvement - Labels Division

1989-1990 Operations Manager

1987-1989 Quality Assurance Manager

D.A. Plastics Quality Control Manager

1984-1987 Production Manager

EDUCATION

B.Sc - LaSalle University

E-MBA – Penn State / Emerson

PROFFESIONAL CERTIFICATIONS

Certified Lean Champion (Emerson / Productivity Inc.)

Certified Lean Front Office Administrator - (Administrative Lean Practitioner Certificate – Productivity)

6 Sigma Black Belt (Emerson / Productivity Inc.)

CQM - Certified Quality Manager (ASQ - American Society for Quality)

CQA - Certified Quality Auditor (ASQ - American Society for Quality)

CQE - Certified Quality Engineer (ASQ - American Society for Quality)

RAB Registered Lead Assessor (ISO/QS 9000)

MBNQA Registered Assessor (Malcolm Baldridge National Quality Award)

Certified Team Facilitator (Tennessee Associates International)

PERSONAL: Language – 1st English and conversational French

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