CRAIG A. MANCINI

** ****** ****** ********, ** **920

401-***-****

acr9e1@r.postjobfree.com

EXPERIENCE

Sr. Operations & Logistics Manager

Alex and Ani, Cranston, RI 01/2013-09/2014

Responsibilities

Managed all aspects of day to day operations within the Manufacturing/ Distribution Warehouse

Managed the E-commerce Business line and worked with the Supervisors when releasing work to the pick lines

Oversaw all logistics functions across all 3 business channels within the warehouse to assure proper and on time shipments.

Negotiated with the VP of Logistics the new UPS yearly rate contract for all shipments for the warehouse

Created and maintained production KPI’s to drive daily production and ensure efficiency.

Partnered with vendors to purchase and install warehouse equipment.

Instrumental in setting up the new warehouse and purchasing of the new ‘put-to-light’ system.

Negotiated with new suppliers for consumables used within the warehouse operations to cut costs

Worked with MEGA Disposal & Rand Whitney to recycle plastics and cardboard waste

Placed supply orders for the office and warehouse teams.

Created the new integrated packing slip for the B2C line and negotiated a cost savings of 15 cents per sheet.

Executed power equipment training at warehouse.

Approval of employee weekly timesheets and submission to payroll.

Member of the Softeon software integration and training teams.

Wrote and delivered 90 day reviews and yearly performance reviews for managers, supervisors and warehouse staff.

Directed and supported all 3 shift Managers and their Supervisors with adjusting staffing levels when required for peak season.

Placed requisitions with local Staffing Agency when temporary employees were needed.

Direct contact between Customer Support and the Warehouse Operations Teams

Created the current Warehouse Security Policy along with HR.

Organized and executed the East Greenwich warehouse move to the current Operations location.

Sr. Operations Manager, Global Supply Chain – Service Division

American Power Conversion (APC), A Schneider Electric Company, W. Kingston, RI 2/2002 – 9/2011

Responsibilities

Managed Service Spares for direct support of North American operations with 400 Service Engineers

Distribution management to Latin American Engineers and 3rd Party Service Agents

40 Direct reports, both Salary and Hourly

Oversaw the Purchasing and Planning Teams who maintained the spare parts inventory levels

World-Wide order maintenance to maintain flow of Spares to customers globally

Contributed to Service Cost Reduction program and improved delivery time to customers

Managed proactive reporting of back-orders and shortages to assist scheduling of planned maintenance

Achieved 95% Same Day shipping on over 2000 parcels per week with overall rate of 1.2 days per order, contributing to the First Time Fix Rate of the Field Service Team

Improved Inventory accuracy through cycle counting with results of 99.8% overall and eliminated quarterly Physical Inventories

Designed / Created spare parts kits to reduce order processing, shipping cost, and insure all parts for a set procedure are on site as needed

Directed the Planning Team, worked with Buyers to expedite material shortages, and assisted with build plans to insure customer ship dates were met

Supervised the manufacturing cells responsible for production of spare parts kits and service assemblies

Interfaced with 3PL’s to insure Service Level Agreements are met

Published KPI’s and monitored results to insure continuous service levels and consistent improvement

Project support for Oracle Implementation and upgrades

Worked directly with Supervisors to reduce overtime

Oracle 11i NCA (PROD), also used Oracle 10.7

Senior Material Planner / Buyer

Swarovski North America, LTD-Cranston, RI 10/2001- 2/2002

Responsibilities

Material planning to support manufacturing. Interfaced with customer service to achieve customer satisfaction.

Developed an Excel MRP spreadsheet to drive purchasing proposals to order the daily and weekly material.

Worked with local and international venders to secure raw materials and provide the Purchasing Department with quantities and pricing

Adjusted customer due dates to match the production dates

Supported the stockroom and IT Department in preparation for implementation of SAP ERP. Was operating on three systems, SDS, WDS, and EMS. All three were combined under SAP

Senior Production Control Planner

Sanmina Corp. – Woburn, MA. 3/2000- 10/2001

Responsibilities

Master scheduling work orders in a high paced contract manufacturer of computer chassis, complex PCB’s, multi-layer backplanes, and related parts. Service revenues of $10 million quarterly

Published daily ship requirements and Interfaced with Program Managers to meet customer requirements

Preformed material analysis and provided the Purchasing Department with material shortages

Production Control Supervisor

Lee Engineering - Pawtucket, RI 6/1992 - 3/2000

Responsibilities

Managed Scheduling, Material Control, Purchasing, Shipping / Receiving, and Manufacturing

Controlled Purchasing of material for both modified and standard customer orders

Supervised the release of customer orders to the Shop Floor based on production capacities

Responsible for personnel in all Departments both in the Office and on the Shop Floor, 1st and 2nd shift

Quality control of all cut materials for preparation of welding and assembly of electric and manual hydraulic lifts and stackers

Other Qualifications

Executive Board Chairman

Smithfield Sportsman’s Club- Smithfield, RI 2/2009 – 1/2012

Organized the executive committee and prepare monthly reports covering policy, admin and operational issues

Set club policy and reviewed expenditures before they were sent to the body for a vote

Handled special announcements and planned community and group events

Partner / Manager

Continental Bait & Tackle - Cranston, RI 5/1979 – Present

Operate a full scale retail outdoor sporting goods establishment

Accountable for all aspects of inventory i.e. - stock orders and special orders.

Perform rod and reel repair

Continue to run the retail end of business - customer service & sales and inventory purchases

EDUCATION

South University Candidate for Bachelors of Science, Supply Chain Management 8/2010 – Present

Allentown College of St. Francis Desales - Center Valley, PA 9/1982 - 1/1984

Courses studied: Business Management / Computer Programming

Member of APICS, completed the 5 APICS training classes

Preparing for APICS tests

ISO 9002 certified auditor

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