Christine Adams, 559-***-****
***** *** ******, *******, ** 93230
Objective: To obtain a position within an Organization where my leadership experience, service, and relationship building skills will add value and profitability.
Professional Summary:
Goal-oriented Professional dedicated to high levels of customer satisfaction and meeting aggressive business goals.
Superior work ethic and strategic approach with specialized knowledge in Commercial Insurance including Package Policies, specialized coverages, Workers Compensation, Commercial Auto, Umbrella and Excess Liability.
Skills and Attributes:
Social Perceptiveness Service Orientation Active Listening
Critical Thinking Persuasion Complex Problem Solving
Work Experience:
Sales Executive, Select Accounts, Travelers Insurance, Walnut Creek, CA, 07/2006 – 05/2015
Developed strategic relationships with independent agents to develop partnerships that achieved our mutual goals.
Led Underwriting team to ensure we were strategic and prudent in our use of resources and met our goals.
Assist and encourage agents to utilize web-based technology to quote and issue policies.
Resolve issues regarding sales and service.
Represent company at meetings in the region.
Attend company meetings to exchange product information and coordinate work activities with other departments.
Set annual goals and develop strategies and tactics to achieve those goals.
Account Manager, Agricenter Insurance, Fresno, CA 03/2003 – 07/2006
Coordinate with sales to obtain details of commercial risks to find the appropriate coverage with the appropriate company to serve the need of the client.
Serviced large commercial accounts.
Loss Control Inspector, Progressive Risk Control – Ottawa, Ontario, Canada 05/1995 – 06/2002
Performed Loss Control Inspections throughout Eastern Ontario and Western Quebec, made appropriate recommendations as needed, created reports for insurance companies on specific risks, performed building valuations for insurance purposes.
Created and maintained relationships with insurance carriers and persuaded them to utilize our services.
Education: Bachelor of Arts, University of California at Santa Barbara
Carleton University: Risk Management Certificate
Associateship, Insurance Institute of Canada
Community Service:
Volunteered for many years with the Youth Group in Constance Bay, Ontario, Canada. We created and presented programs, we volunteered our time as a group for various community activities, as well as participated in many recreational activities. I am an oil painter. I donate my paintings to fund-raising auctions such as the Central Valley Children’s Hospital, the City of Porterville, and the National Association of Insurance Women. I am an equestrian. I competed for many years in Ontario and Quebec in various disciplines. I donate regularly to charities assisting cancer patients, animals and children.