Ramona Lynn Mangrum

acr8ku@r.postjobfree.com

216-***-****

Career Summary

Resolve complex contractual issues applying well-reasoned solutions based on research of related data,

governing regulations, best practices, and established organizational standards. Lead in negotiation, drafting,

and administration of contractual agreements. Extensive hands-on experience in business processes

partnering with cross functional team members and management to ensure quality services, compliance, and

efficiency. Act as point of contact for internal and external clients.

Professional Competencies

Gather, Analyze, Apply, and Maintain Data Compliance with Government Regulations Conduct Meetings

and Deliver Presentations Protection of Licensing, Intellectual Property, Copyrights, and Publication Rights

Former Technical Writer Professional Service Agreements Medical Research Agreements Commercial

Agreements Clinical Trail Agreements Construction Agreements Scopes of Work Vendor Agreements

Material Transfer Agreements Confidentiality Agreements Memoranda of Understanding Vendor

Agreements Joint Venture Agreements Track Budgets Word, Excel, Outlook

Professional Experience

American Cancer Society 08/2015-Present

Volunteer

Coordinate volunteer drivers with patients needing transportation to and from doctor and treatment

appointments.

Visiting Nurses Association 10/2014-

05/2015

Volunteer

Visited hospice patients to provide their caregivers with an opportunity to run errands or to just get

some time off.

Wolters Kluwer, Health, Hudson, Ohio

10/2013-6/2014

Contracts Manager

Prepared and negotiated licensing agreements for the licensing of published data.

Ensured timely contract review and execution in accordance with business guidelines.

Contributed to the development of policies, procedures, and processes related to contracts to

improve efficiency.

Prepared and maintained contract records and files.

Drafted contracts ensuring business terms, particularly non-standard terms, and conditions were

properly captured in accordance with the understanding of the business team and customers.

Liaison to business team clarifying needs and the nature of requests, as well as providing guidance on

contractual questions and issues.

Concero Resources/Sedgwick Claims Management Services, Inc., Cleveland, Ohio

10/2012-10/2013

Claims Associate (Temporary)

Investigated claims for insurance coverage under the benefits agreement. Analyzed and collected

documentary evidence related to the incident which was the subject of the claim. Updated status of claims in

database. Performed customer service contact.

Stanley Staffing/Litigation Management, Inc., Cleveland, Ohio

10/2011-08/2012

Record Acquisition Support (Temporary)

Located and ordered medical records for multiple cases being litigated.

Apprised team of the status of record location efforts via written updates and entry of data.

Consistently located hard to find records and healthcare providers using Internet searches.

Researched accuracy of provider information utilizing an extremely complex database system to

evaluate the accuracy of information on file. Updated status of records in database.

Ramona Lynn Mangrum Page 3

Saturday Tutoring Program 08/2011-

11/2013

Volunteer

Tutored elementary school children on subjects where they needed assistance.

John Parker, Esq., Cleveland, OH

11/2010-5/2011

Legal Defense Team Member (Temporary)

Identified and evaluated relevant events contained in video evidence in preparation for a high-profile criminal

trial.

Cleveland Dialysis Center 06/2009-11/2010

Sunshine Lady - Volunteer

Visited with patients and engaged them in various activities. Sent out birthday cards on birthdays. Decorated

waiting room to celebrate various activities.

TRS Staffing Solutions, Inc. (Fluor Corp.), Toledo, OH

11/2007-08/2008 Contracts Administrator (project-based)

Managed contractual relationship on a $500M construction project for a leading construction

management company. Proactive with sub-contractors ensuring contract compliance; negotiated

disputes; maintained status of work progress and contracts in database; maintained all records in the

information management database; drafted progress reports; oversaw budget--projecting funding

needs and tracking spending; negotiated and drafted scopes of work.

Saved client over $200,000 through the resolution in verifying the accuracy of invoices. Conducted

weekly progress, bid review, and contract kick-off meetings.

Compiled and analyzed performance and financial data and generated associated reports.

Aerotek (Client Confidential), Houston, TX

02/2007-4/2007

Contracts Compliance Officer (project-based)

Investigated sub-contractors compliance with contract terms enforcing identity protection and homeland

security requirements.

Developed outline for risk management services to clients.

Constructed and executed work plans for audit.

Advised internal client on risk allocation, indemnification, and information security.

Gathered data, reviewed documentation, and inspected facilities in the performance of an audit.

Drafted final audit report.

Prepared memorandum applying federal law to contract obligations.

CB&I (formerly The Shaw Group, Environmental and Infrastructure), Houston, TX

04/2006-8/2006

Contracts Administrator

Negotiated and drafted contracts for a construction company. Coordinated with project managers, within

engineering and construction disciplines when drafting and negotiating commercial construction and

professional service contracts.

Performed risk assessment and reviewed risk management plans.

Interpreted contract language and scope of work requirements for internal clients and subcontractors.

Oversaw the preparation of bid packages.

Responded to RFPs.

Drafted summaries of the terms and conditions of a variety of contracts. Recommended contract

changes to protect liability interests and to manage risk exposure.

Ensured all team members followed corporate procedures in carrying out work.

Liaison to project managers, insurance department, legal department, and sales team.

Ramona Lynn Mangrum Page 5

Baylor College of Medicine, Houston, TX

04/2003-1/2006

Contracts Associate

Key negotiator with pharmaceutical companies, clinical research organizations, and research institutions in

drafting, amending, and modification of clinical trial and medical research agreements. Handled all contractual

agreements for twelve departments protecting intellectual property interests and licensing rights. Clinical trial

agreements involved trials in all phases of development.

Developed and applied expertise in intellectual property, indemnification, copyrights, confidentiality,

publication rights, and liability issues.

Created and maintained files in Access database.

Devised a questionnaire for scientists and doctors to improve the efficiency of the contract drafting

and negotiation process, and to protect potential future revenues.

Handled an average of 40 contracts a week in various stages of development.

Ensured compliance with federal regulations and internal policies and procedures and monitored

federal laws.

City of Houston, Houston, TX

08/2000-3/2002

Senior Staff Analyst

Managed the negotiation and drafting of contracts and planned special projects. Established and managed

contract compliance group.

Negotiated and drafted vendor and professional service agreements.

Successfully built team which developed compliance program in half the scheduled time.

Developed contract compliance standards, including processing, auditing, reports, and reporting

procedures.

Supervised and trained compliance staff.

Researched relevant law and devised plans to finance the construction of a parking garage on park

land.

Developed plan for cleaning debris from a man-made lake.

Legal research and analysis of federal, state, local, and case law.

Served as liaison to non-profit organizations and other city departments.

Drafted reports, correspondence, and legal memoranda.

Educational Background

Case Western Reserve School of Law, Cleveland, OH

Juris Doctorate

Heidelberg College - Tiffin, OH

Bachelor of Arts, English

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