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LEE JIA YI

Seremban, Handphone No: 017-*******

Negeri Sembilan. E-mail: acr7fp@r.postjobfree.com

PERSONAL PARTICULARS:

Age : 23 years Date of Birth : 12 November 1991

Nationality : Malaysian Gender : Female

Permanent Residence : Malaysian Marital Status : Single

OBJECTIVE

I am looking for a full/part-time job position from your company where I can make use of my skills, and learn to put my knowledge into practice and make a contribution. I believe that with my good personality and working experiences in the past few years definitely be fully utilized into your company.

EDUCATION

University of Malaya, Kuala Lumpur, Malaysia

Bachelor of Business Administration

Dean’s list Awards

CGPA : 3.82/ 4.00 Major: General

Related courses : Human Resources Management, Marketing, Management, Finance & Banking

Graduation Date : October, 2015

Activities:

Actively participated in various sport activities (i.e: basketball, marathon, badminton) and competitions (i.e: investment challenge, Allianz insurance competition).

SMK Tunku Ampuan Durah, Negeri Sembilan, Malaysia

STPM

Year : 2010

CGPA : 3.83 / 4.00

Awards:

#1st - Quiz Economic

#2nd - Quiz Business Study

#3rd - Photo Competition

SMK Bukit Mewah, Negeri Sembilan, Malaysia

SPM

Year : 2008

Grade : 7 (1A), 2 (2A), 1 (3B)

Activities & Awards:

Distinction - Malaysian National Chemistry Quiz

#1st - Word Puzzle

Participated in half marathon, “Pena Creative”, “Competition Consumerism”, & badminton competition.

WORKING EXPERIENCE

Mar 2015- Present

Allianz Malaysia Berhad, Malaysia

Executive

Responsible for the following functions:-

Responsible for quality customer care services delivery in the branch

Assist in overall branch operations and administration

Assist in implementation of branch business plan & budget

Responsible for timely, accurate and efficient cashiering function

Responsible for decentralization of policy services by promoting actively quality customer care to policyholders and agencies

NB cases scanning and data entry

Responsible for the overall smooth running of branch operations and administrative matters, which includes:-

Office maintenance

Capital expenditure and Management Expenses

Office automation, features and fittings

Critical licenses/memo are renewed and displayed at designated place

To ensure Money Insurance is renewed

To represent and report on branch operational matters

Other related matters

To ensure compliance of Insurance Act 1996, branch SOPs, guidelines and policies issued by relevant bodies

Provision of cooperation and support to fellow colleagues

June 2014- Feb 2015

NXP Semiconductors, Negeri Sembilan, Malaysia

Human Resources Officer

Involved in Recruitment, ER and C&B sections.

Handling new intake/ hiring orientation for the employees.

Handling transportation for female operators: make arrangement for them, handle complaint, to improve the satisfaction towards the transportation (safety purpose), good connection/ contact with the drivers.

Prepare monthly transport payment.

Prepare MTS.

Handling lockers distribution to all employees.

Handling the cafeteria issue.

Handling/ Update the registration system for employees (data entry).

Handling the Change of Status (COS) action on behalf of the employees.

Assist in payroll and distribution of payslip to employees.

Assist in any ad hoc event related to HRM/ organized by HR Dept.

Update the badges to new/current employees & in system.

Handling in preparation of offer /promotion/confirmation letters, certificate recognition awards.

Using SAP, E-HRM, and Workday/ Data Catchup System.

Update notice board for latest announcement

Prepare Service Anniversary & monthly Birthday List

Handle HeadCount (HC) Report (weekly)

Handle phone calling

Do filing

Handle the employees' motor/car vehicle interest subsidy

Prepare the active list of employee within company

Collect documents from new hire employees

Assist in preparing EICC Report

Do the Absenteeism Monthly Report

Handle employee confirmation (probation)issue

Handle termination action for employee

Contact/make/offer the salary package to candidate

Handle ad hoc event

Make arrangement for interview session for auditors

April 2007–February 2014

Family Store, Negeri Sembilan, Malaysia

Cashier/ Sales Girl (Part- time)

Handled cash register transactions and assisted with customer relations.

Accomplished tasks given and obeyed to instruction.

May- August 2011

Dancing Teacher (Part-time)

Responsible to teach students dancing technique to participate a competition.

2007– 2009

Promoter (Part-time: Julie’s biscuits, drinks)

Offering superiority service to customers and improve sales growth rate in certain region.

Assisted in promoting new products in marketplace.

Ensure to sustain a good reputation of the company products.

LEADERSHIP SKILLS

2012 – 2014 Group leaders, discussions/assignments

2009 - 2010 Biro Info & Publication, Student Representative Council (MPP)

2009 - 2010 Secretary Assistance, Camera Club

COMPUTER SKILLS

MS Office, Excel, Power-point, SAP, Workday system, OPUS system

LANGUAGE SKILLS

Able to spoken and written Mandarin, Malay, English, Hakka and Cantonese languages.

REFERENCES

Mr. Shahrin Saaid Bin Shaharuddin

Lecturer

Department of Banking and Finance

Faculty of Business and Accountancy

University of Malaya,

50603 Kuala Lumpur,

Malaysia.

Tel: 03-7967 3837

Email: acr7fp@r.postjobfree.com

Ms. Azni Binti Haji Ahmad

Lecturer (Japanese Course)

Faculty of Languages and Linguistics

University of Malaya,

50603 Kuala Lumpur,

Malaysia.

Email: acr7fp@r.postjobfree.com

Contact this candidate