RUSSELL L. SIMPSON

**** ******* ****

KELLER, TX 76248

(Home) 817-***-**** (Cell) 469-***-****

Email: acr7fj@r.postjobfree.com

IT Professional

Consulting/Insurance/Finance/Retail/Telecommunications

Project Life Cycle

Release Management

Process Modeling

Quality Metrics

Project Management Methodologies

Strategic Planning

Testing Life Cycle

User Acceptance Testing

Cloud Hosting

Professional Experience

VERIZON COMMUNICATIONS 2012 - PRESENT

Verizon Enterprise Solutions – Global Industry Leader in Cloud Hosting

Quality Assurance Manager (October 2012 – Present)

Consultant (March 2012 – October 2012)

Built common test management methodology, defining testing standards and established a curriculum for all testing disciplines

Built and managed the team of 20 testers by coordinating their activities, mentoring them and providing them with guidance and direction to lead them to success.

Applied strategies and approaches for identifying risks with implementation, assessing their likelihood and initiating strategies to test for those risks

Provide leadership, performance management, performance reviews, and career development and quality related training needs for team members.

Creating project visibility for upper management through quality system documents and software testing metrics.

Developed and performed performance reviews for direct reports, including performance counseling, career path and career advancement planning

Worked with project managers to develop project schedules and resource allocation models for QA related projects and other activities such as software deployment

Responsible for the creation and adherence to Testing Quality Gates within the Software Development Life Cycle

RACKSPACE CORPORATION 2009 - 2011

Rackspace Cloud – Industry Leader in Cloud Hosting

Quality Assurance Manager (September 2009 – August 2011)

Oversee all QA activities including, developing, defining and implementing QA standards, processes and procedures for the team.

Built and managed a team of 25 testers by coordinating their activities, mentoring them and providing them with guidance and direction to lead them to success.

Implemented sound leading-edge practices, methodologies, standards, and procedures throughout each phase of the Development Life Cycle

Performed budget analysis, planning and forecasting to insure proper staffing and project funding

Provide leadership, performance management, performance reviews, and career development and quality related training needs for staff members.

Collect metrics and utilizes other effective approaches to measure quality whereby reducing waste, streamlining the development processes and improving product quality.

Creation and execution of test plans that aligned with the defined business requirements. Defined benchmarks and measures and documented the results

RELMS CONSULTING 2008- 2009

YPOWPO – Premier Global Leadership Network, Handango - A Global provider of smart phone content

Quality Assurance Manager (March 2008-August 2009)

Built and managed the team of 10 testers by coordinating their activities, mentoring them and providing them with guidance and direction to lead them to success.

Coordinates the testing efforts of the Quality Assurance team to ensure adequate product testing of all software prior to implementation.

Provide leadership, performance management, performance reviews, and career development and quality related training needs for staff members.

Created the Software Testing strategies and processes to facilitate software releases of the company-wide Software Standardization project

Oversee all QA activities including, developing, defining and implementing QA standards, processes and procedures for the team.

Monitor test progress throughout the project release cycle, provides test results and detailed status reports.

CADBURY-SCHWEPPES 2007- 2008

Cadbury Schweppes - A Global company specializing in Confectionary and Beverage products.

Senior Consultant/Regional QA Manager (August 2007-February 2008)

Created the Software Testing approach for supply/demand planning processes and related systems

Built and managed the team of 25 testers by coordinating their activities, mentoring them and providing them with guidance and direction to lead them to success.

Responsible for building the Automation testing framework, assembling data, analyzing performance, identifying problems and developing metrics for supply chain planning and operations

Assisted the Supply Chain Program managers in developing User Acceptance scenarios that utilized existing data application design and system controls

Creation and execution of test plans that aligned with the defined business requirements, defined benchmarks and measures and documented the results.

Created metrics using analytical and quantitative methods to understand, predict and enhance SC processes.

CAPGEMINI, US 2005 – 2007

Capgemini US - A multi-billion dollar company specializing in Consulting services.

Senior Consultant (July 2005-August 2007)

Built and Managed the team of 40 testers by coordinating their activities, mentoring them and providing them with guidance and direction to lead them to success

Coordinating all aspects of software testing including developing test plans, work plans, matrices, test case reviews, and mentoring of testing staff.

Implemented a full range of testing methodology including: Functional Testing, Regression Testing, Performance Testing, and Automation in the implementation of standardized testing.

Created the Software Testing strategies and processes to facilitate software releases and managed work efforts of multi-shore Testing teams

Measure and monitor progress at clearly defined points to ensure that the project release is delivered on time. Created and delivered Testing approach and plan for UAT of release

VERIZON COMMUNICATIONS 2002 - 2005

Verizon Communications - A multi-billion dollar telecommunications provider.

Business Analyst/QA Testing Consultant (July 2002-July 2005)

Participate in all facets of the Quality Assurance Testing process, including Test Planning, Test Case Creation from Requirements, Execution of Test Cases, Implementation of Testing Processes, and Creation of Procedures and Standards.

Created the Software Testing strategies and processes to facilitate software releases of the company-wide Software Standardization project

Participate in Review Processes (SAP, TAP, Design & Engineering Reviews, & Acquisition) to ensure conformance of all new projects with the IT Standards.

VERIZON WIRELESS, Westlake, TX 1998 - 2002

A multi-billion dollar telecommunications provider.

QA Release Manager (September 2000 -June 2002)

Built and Managed the team of 15 testers by coordinating their activities, mentoring them and providing them with guidance and direction to lead them to success

Managed all areas of the Release Life Cycles. Consisting of 3 major and 3 minor releases per year.

Led activities associated with Project Life Cycle, Project Initiation, Requirements and Analysis, Preliminary and Detail Design, Testing Methodologies, Deployment and Post Deployment.

Created Initial Project work plans which included: Resource Management, Work Effort Estimates, Work Activity Dependencies, Critical Path Assessments, and Schedule Dates.

Built Client Relationships with Third Party Vendors as well as Collaborated with Functional Managers and Subject Matter Experts (SME).

Managed User Acceptance Testing in corporate-wide conversion effort during merger, including Customer Approval of Requirements, Detailed Project Work Plan, WBS, Issue Tracking, Risk Management, Quality Management, Communication Process for Project team and Project Stakeholders and Progress Measurement and Reporting

Consultant (March 1998 – September 2000)

Defined Functional Requirements addressing: New Functionality, Modified Functionality, Screen and Report Design, and Interfaces between Systems.

Acted as liaison between developers and business analyst to identify constraints and assumptions.

Created design specifications from business requirements to develop call center front-end software.

FOOTACTION USA, Dallas, TX 1993 - 1998

A Multi-million dollar active-wear retailer.

Senior Technical Analyst(July 1993 – February 1998)

Managed Detailed Functional testing including: Infrastructure Development, Migration/Integration Design

Created Technical Design and Construction including: Code Development, Unit Testing, Training Plan, and Documentation Development

Designed, developed, and enhanced internal payroll system to streamline payroll process.

Enhanced and maintained existing financial and retail systems to increase quality of management reporting.

Education

Information Systems, New Mexico State University, Las Cruces, NM

Project Management Institute, George Washington University

Leadership and Management Strategies & Software Quality Assurance

ITIL Foundations v3.0

Technical Skills

OPERATING SYSTEMS: Windows 98/NT/2K/XP/VISTA, Ubuntu 10.04 LTS and UNIX (MPRAS)

WEB TECHNOLOGIES: J2EE, PHP, XML, JSP, HTML,VB 6.0,JavaScript, VB Script, Shell 2.6.Perl6.0.

DATABASES: SQL Server, Oracle, Sybase, MS-Access and MS SQL server.

DB TOOLS: TSQL, SQL Navigator 4,6.1, TOAD, Teradata MultiTool, SQL Developer.

WEB SERVERS: IIS Server, Tomcat/Apache Server

APPLICATION SERVERS: WebLogic 8.1,10.3,IBM WebSphere.

DEVELOPMENT LANGUAGES: Java, C, C++, COBOL, Mumps, Powerbuilder

DEFECT TRACKING TOOLS: Test Director, Jira, Test Trac, Mingle, Redmine

TESTING TOOLS: HP Quality Center 9.0,10.0, Rational Suite, WinRunner 7.x,QTP 8.2,Load Runner 8.x, Selenium RC 0.9.0,IDE 0.8.7, TestLink, Junit3.8,4.4,JMeter 2.3.4, SOAP UI, REST

OTHER: SAP, Siebel, RUP, UXL, SnagIt8.0,MS Office,VM Player,StarTeam6.0,MyEclipse 7.0.1.

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