Professional Summary

A highly motivated Quality Assurance Software Manual Test Engineer, with experience in end-to-end functional testing, as well as user interface, installation, upgrade, and regression testing. A proven performer in exceeding the quality standards set by product management for release of products with main focus on customer ease of usability and functionality.

Experience

Braves Technologies Contract:

SoftwareTest Engineer (Febuary 2015 – Present)

Preforming manual UI and functional test’s on new software, for converting transportation software for bus/ferry/train, from several transit authorities, to software that can be used by Clever Devices down level products.

Assisting in development of automation test software as well as running the automation software as it is developed, verifying that it is working as expected.

Using JIRA for escalation tracking and bug tracking.

Testing and Development using AGILE Methodology.

Support on bus/ferry/train tracking software in a bus Depot with both hardware and software components.

TEK Systems, Contract:

Software Test Engineer (July 2013 – July 2014)

Working at Microsoft preforming manual UI and functional test’s on cloud based Exchange Protection software.

Running of the UI automation tests, on the cloud based Microsoft Exchange Protection software.

Assisting the automation test team in design of automation tests.

Assisting Product managers with design ideas to make product, user friendly.

Wrote test cases, test plans based on product design specifications.

Microsoft, Hauppauge, NY

Software Test Engineer (July 2005 – 2013)

Leveraged knowledge of manual testing experience, and independent judgment to verify accuracy of software in the absence of test cases and specifications.

Recognized for customer focus, with the ability to recommend and influence changes in several products. Served as point person that the engineering team used when products were being designed, and provided suggestions to make the product customer friendly.

Managed and tested the Rapid Update Service with both new and additional changes.

Wrote test plans and test cases for specific feature components of the Forefront antivirus products and Forefront Management console.

Performed manual test of install, upgrade, functionality, and uninstall of Forefront for Exchange, Forefront for Sharepoint, and Forefront Management console. Built Exchange environment to preform testing the Forefront for Exchange product line.

Received 2 Gold Stars, one for finding one third total bugs when testing release FPE, and the other for finding the most bugs as well as adding design changes, when testing FPSMC.

Worked with both localization and globalization of several projects.

Released successful and high quality Enterprise products year after year.

Sybari Software Inc. - East Northport, NY July 2002 to June 2005

Quality Assurance Engineer

Executed manual tests on Antigen antivirus for Lotus Domino using the Antigen user’s manual.

Tested Antigen 7.5 with new AntiSpam feature while maintaining project timeline objectives.

Tested and released Service Releases of Antigen 7.0 for Lotus Domino Notes Servers 5.X and 6.X on four different OS platforms, namely NT, AIX.

Tested and released Service Release of Antigen for Exchange 2003.

Eshare - Hauppauge, NY

Quality Assurance Engineer Feb 1997 to June 2002

Preformed manual Test of Web-Based Support Software.

Tested a Visual Basic version of the configuration software to verify that it was the same as the version designed and running using the IE browser.

Manually installed and upgraded software, which was using telephony software. Users could call a support person via phone or schedule a phone call, which would automatically call support.

General Automation - Hauppauge, NY

Quality Assurance Engineer / Customer Support June 1995 to Feb 1997

Preformed testing for Customer Support Call Center for Pick operating system on Windows NT, and Pick on Unix, and Pick standalone servers, software and hardware support. Preformed on site installs of Unix and Pick operating system.

Manually tested A.D.D.S Version of the Pick Operating System.

Computer Skills

Functionality, and installation and setup of following:

Microsoft Office

Microsoft SQL Server

Windows NT, 2003, 2008, 2008r2, 8, 8.1

Active Directory

Exchange 2007, 2010, 2013

TCPIP/FTP

DNS

Linux and Unix

Professional Development

Suffolk Community College Introduction to Java Programming,

Military Service

United States Navy Honorable Discharge

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