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Customer Service Project Manager

Location:
Tomball, TX
Salary:
$150,000
Posted:
October 24, 2015

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Resume:

* * * * *

REQ *****

JAMES HOGAN CPC, AIC

***** **** **** **

Cypress, Texas 77429

acr67m@r.postjobfree.com

832-***-****

Offering 20 years of executive experience and polished delivery of $2.6-billion of commercial, multi-family and industrial projects in several markets with an impeccable safety record and emphasis on quality.

Leadership strengths include:

Strong business acumen as Executive and Owner Representative overseeing development, design, and construction process.

Exemplary delivery of projects through efficient communication with all stakeholders to drive timely decisions to exceed client’s expectations.

Astute staff selection and development, decisive problem-solving skills and proven track record of profitable and timely project completion. EMPLOYMENT EXPERIENCE

PBK Architects – Houston, Texas 2014 - Present

Director of Construction Services

Lead the Construction Administration Department for the 2nd largest K-12 Architectural and Engineering firm in the US. Ensure the highest level of quality and customer service is provided on all projects through document control, change management, internal-coordination, team-building and pre-installation meetings. Act as primary Liaison with Partners, Owners, Registered Architect, Engineers, Directors and Staff.

Manage field representatives responsible for over $1.5-billion of work in Texas.

Re-organize field to minimize travel time and improve customer relations.

Improve customer service with in depth pre-install meetings and quality management of trades means and methods.

MBA CONSTRUCTION COMPANY LLC – Magnolia, Texas 2011 – 2014 Project Director

Provided leadership to Team for FEED and EPC services, project management, and quality and cost management in accordance with Contract. Delivered executive approvals and decision-making for Prime Costs and ensured Contract compliance with- in budget for upstream and midstream Oil and Gas clients: Univar, Calfrac Well Services, Nabors Completion, Oasis Petroleum, Key, Williams Energy, Continental, Wood Partners and Secure Energy.

Over 200,000sf design-build Office/Warehouse for numerous clients - $110-mill

60,000sf three-story Medical Office Building - $14-million 2 P a g e

NATIONWIDE HOSPITALITY LLC - Detroit, Michigan 2005 – 2011 Managing Member

Founded General Contractor & Construction Management firm providing wide range of collaborative services from Program Director on hi-rise condominiums to Safety Leadership to implementing NCCER training to achieve high craft productivity.

22-story lakefront condominiums - $45-million

Three-story Marriott Renovation and 347 Restaurants in Buckhead - $25-million JL JUDGE CONSTRUCTION SERVICES LLC - Detroit, Michigan 2002 – 2005 Vice President of Operations and Preconstruction Services Responsible for Owner and Architect relations, preconstruction services, Prime Costs, HSE officer for charter schools, casinos, sports complexes, multi-family, public works and site development. Developed project set-up standards and negotiated Contracts and Change Orders for minority-owned business.

Increased company revenue by over 15% per year for three years

Established standard operating procedures for company ALTMAN DEVELOPMENT COMPANY INC. - Boca Raton, Florida 1998 – 2002 Senior Project Manager/Owner’s Representative

Hired for upstart ocean hi-rise condominium division for established luxury apartment builder. Developed design policies and standard finishes and systems for units and common areas. Provided executive reporting for Board each month.

12 each 3-story 242-unit intercoastal luxury condos - $110-million

5 each 9-story 545-unit intercoastal luxury condos - $219-million

2 each 22-story 390-unit luxury condos on the river - $265-million TRAMMELL CROW COMPANY - Boca Raton, Florida 1996 - 1998 Senior Construction Manager

Primary roles and responsibilities as Owner’s Representative for $500-million in commercial developments. Report to Managing Director and manage hard costs of Pro Forma, designer and contractor services solicitation and procurement and coordination and interfacing with Land Acquisitions, Leasing and Property Management. EDUCATION

TEXAS A & M UNIVERSITY – College Station, Texas 2010 - 2012 PhD Candidate – Architecture

EASTERN MICHIGAN UNIVERSITY – Ypsilanti, Michigan 1988 - 1998 Master and Bachelor of Science - Construction Management



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