Scott Beetham, MBA

**** ***** *********, ******** *******, CO 80907

Phone: 719-***-****

Email: acr5y9@r.postjobfree.com

Linked In: http://www.linkedin.com/pub/scott-beetham/54/53b/97

OBJECTIVE

Utilize my professional experience in efficiency planning, project management, and cost containment in a challenging and rewarding environment.

SUMMARY OF QUALIFICATIONS

Managed stakeholder communications.

Performed cost benefit analysis.

Performed risk analysis.

Established and managed project timelines.

Documented project scope and plan based on customer requirements.

Managed project costs and balance them with available resources.

Completed projects within project scope, cost constraints, and on time while meeting and exceeding the customer’s expectations and values.

EMPLOYMENT

T. Rowe Price, Colorado Springs, CO (October 2013 to July 2015)

Technical Change Integration Management Business Analyst

Project Management

Managed 40 to 60 retirement plan projects for multi-million dollar clients ranging from source deployment to fund exchanges.

Exercised judgment and discretion while analyzing business processes or inefficiencies that are identified as immediate or critical problems.

Served as a consultant and business partner with Internal and external business stakeholders and process owners to clarify and understand the scope of project reviews and manage beginning to end project phases.

Utilized knowledge of business process improvement skills and tools to analyze issues and develop recommended solutions to complex problems.

Utilized project management skills to document progress and analysis for determining client solutions.

Hewlett Packard, Colorado Springs, CO (April 1992 to July 2012)

Technical Solutions Consultant (2007 to 2012)

Project Management

Scoped customer requirements and mapped them over to a solution meeting service level agreements.

Managed stakeholders by managing clear and concise communications through all phases of the project.

Managed risks by identifying roadblocks and removing them minimizing change orders needed.

Managed timelines by creating Gantt charts and work breakdown structures.

Managed the procurement of materials needed to complete the project while maintaining strict controls over costs to bring the project to a close within budgeted amounts.

Analyzed systems architecture against applications and process workflows to ensure the overall success of projects.

Analyzed metrics to determine if systems and applications were being used to full potential.

Created end user application technical documents to ensure a positive a experience.

Analyzed business needs compared to system/application requirements to ensure the overall success of the project.

Accomplishments

Designed and deployed 3 to 5 global call centers per quarter simultaneously.

Managed small to medium sized projects having a cost benefit of $50,000,000 or less reducing the number of projects flowing through Hewlett Packard’s information technology plan of record process while increasing the number of projects requiring information technology project and program managers.

Created web based training sessions for self-paced agent and administrators which covered customer relationship management applications, telephony usage, and metrics gathering.

Financial Systems Analyst (2002 to 2007)

Six Sigma Lead

Used six sigma principles to identify projects to submit for a black belt sponsorship then led the project as a green belt.

Developed and maintained key performance indicators and established service level thresholds.

Identified areas needing improvement by tracking trends and providing analysis on regular and irregular observations.

Accomplishments

Led an efficiency study utilizing time and motion methods to identify inefficiencies in call center agent processes, analyzed results, and then made recommendations that saved the call center $300,000 annually.

Obtained my Greenbelt certification in Six Sigma.

Operations Accountant (1996 to 2002)

Accounts Payable Process Specialist (1992 to 1996)

EDUCATION

MBA, Operations Management Regis University, Colorado Springs, CO

BS, Production Operations, Management DeVry Institute of Technology, Phoenix, AZ

Certified Six Sigma Green Belt Hewlett Packard BPO Quality, Colorado Springs, CO