Rashida Elting

**** *********** ***

Charlotte, North Carolina 28227

704-***-****

acr5py@r.postjobfree.com

Highly motivated customer relations professional, engaging team members with the overall goal

to increase the revenue for organizations while providing great customer service.

Proficient in Microsoft Applications; Word, Excel and PowerPoint

Her Imports Charlotte; Charlotte, North Carolina

Manage $10k in monthly revenue

Maintain company website generating over 100k hits per month

Develop marketing campaign to include print materials social media and in-store signage

Provide product education and information to clients via workshops, seminars and hands

Expand visibility and revenue by partnering with local salons and attending regional trade

American Red Cross; Charlotte, North Carolina

Increased blood donations by 1,257 donors within a year through cold calling individuals,

churches, schools and various organizations

Contact previous special or whole blood donors to increase the frequency of donations

and increase the number of donors and blood products

Trained team members on systems and phone etiquette

Ross Stores Inc.; Fort Mill, South Carolina

Coordinated the daily operations of internal support staff to maintain and enhance

Educated the general public about products and services the company offered

Increased clients sales and revenues while establishing a repeat customer base in retail

Communicated with key members of each unit to ensure quality control and meet

Addressed concerns with courtesy and professionalism

Answered routine inquiries from customers; vendors and buyers

Continental General Tire of NA; Charlotte, North Carolina

Organized and managed logistics involved in training activities

Scheduled appointments for service maintenances

Educated customers of high quality brands, products and warranties

Maintained and updated a filing system

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