DARLENE H. YOUNG
*** ****** ****** ****: 843-***-****
Summerville, SC 29483 Cell: 843-***-****
Email: acr5nr@r.postjobfree.com
SUMMARY
Experienced office assistant professional, skilled in Windows, Microsoft Word, Excel, multi-tasking,
phone triage, typing, faxing, filing, scanning, ten keys, copying, and credit card machines. Focused, organized,
conscientious individual, motivated self-starter, with meticulous attention to detail, aptitude to learn and quickly
utilize new skills. Dependable trustworthy, customer service oriented individual. Core strengths include:
Excel, Microsoft suites
Multi task
Dependable
Team Player
Customer Friendly
Confidentiality
PROFESSIONAL EXPERIENCE
2008-2009 Data Entry Specialists, Registrar’s Office - Charleston Southern University, Charleston, SC
Answered department phone using the triage phone system
Processed drop/add, registration forms, verification letters, faxes, and deferment forms for students
Processed transcript requests, withdrawals, web address changes, and name changes for students
Scheduled degree check appointments for the Registrar and provided charts as needed for appointments
Ensured the availability of department forms and catalogs for current students, perspective students, and faculty
Provided students identification numbers, printed schedules, and assisted students in scheduling classes
Cleared student library and housing holds as directed by the Registrar
Entered grades, scanned documents, filed confidential documents, and assisted professors as needed
Provided professional, customer friendly service to students, parents, professors, and co workers
1998-2009 Head Clerk, Voters Registration Election Commission - Dorchester County, St. George, SC
Supervised and coordinated crew to work in the precinct in an orderly manner
Managed the set up of voting machines to operate correctly and properly
Opened and closed the polls promptly in a timely manner and according to guidelines
Provided customer service to voters as they arrived
Verified voter eligibility for the precinct
Resolved conflicts as necessary
Collected and returned all confidential data, documents, and voter’s registration book to the main office
1996-2003 Home School Parent - Summerville, SC
EDUCATION/TRAINING
2010-2011 Trident Technical College, North Charleston, SC
Medical Billing and Coding program. Certificate of completion.