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Customer Service Microsoft Office

Location:
Augusta, GA
Salary:
10.50 hr
Posted:
October 20, 2015

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Resume:

Georgia Ann Vinson

*** **** ******** ***, ***** Augusta, South Carolina 29841

706-***-****

acr5na@r.postjobfree.com:acr5na@r.postjobfree.com:acr5na@r.postjobfree.com

Objective: To secure a position that is both rewarding and mutually-beneficial and that can utilize my experience and broad range of organizational and interpersonal skills, persistence, and dedication.

RELEVANT SKILLS AND EXPERIENCE

Experience in Personnel Management

Extensive Experience in Administrative Roles

Excellent Customer Service Skills

Proficient in Microsoft Office Suite

Ability to Handle Many Simultaneous Tasks

Ability to Work Independently or in Teams

Extensive Banking Industry Training

Extensive Financial/Banking Experience

Experience in Fraud Detection/Prevention

PROFESSIONAL EXPERIENCE

SRP Federal Credit Union – North Augusta, South Carolina

Operations/Member Relations-- 2013-2015

●Reviewing and approving all checks, ATMs, and RDC transactions

●Making required or requested adjustments to members’ accounts

●Filing daily and monthly reports

●Balancing totals from all branches

SRP Federal Credit Union – North Augusta, South Carolina

Phone Center--2012-2013

●Receiving and directing incoming calls while ensuring excellent member service and providing information and support to fulfill individual member’s needs

●Accessing members’ accounts and coding all incoming mail

University Hospital – Augusta, Georgia

Access Department--2013-2013

●Receiving, handling, and directing of incoming calls

●Scanning of physician orders

●Inputting of outpatient lab orders

●Receiving IMM signatures

Edward Jones Brokerage Firm-Augusta, Georgia-- 1993-1995

●Managed the daily operations of the investment office

●Worked independently and with little direct oversight

●Serviced customer accounts

●Handled all the administrative activity

J. Riggins – Augusta, Georgia

Assistant Manager--1992-1993

●Managed all employee schedules, training, time, and attendance

●Financial bookkeeping

●Cashier/Financial transactions with customers

REFERENCES

Jordanan Curtis – SRP Federal Credit Union, 706-***-****

Dee Davis – SRP Federal Credit Union, 803-***-****

Robert Burchfield - Harris Teeter Senior Admin, 704-***-****



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