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Customer Service Manager

Location:
Texas
Posted:
October 20, 2015

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Resume:

Jose G. Padilla

***** **** ** – Conroe, TX *****

281-***-**** acr5hi@r.postjobfree.com

Dear HR,

Throughout my career I have gained great knowledge and experience in Accounting, Sales, Management, Logistics, Supply Chain, Production as well as in Marketing.

I have maintained the highest performance standards within a diverse range of administrative functions; which is clearly demonstrated by my past success.

While a Warehouse/Logistics Manager at Kerry Ingredients I reorganized the warehouse operations while the expansion of such, without sacrificing the inbound and outbound operations, elimination interruptions in production and customer deliveries. I also helped reduced freight damages by 60%. As a Supply Chain Supervisor, I traveled to various locations and assisted in the integration of acquired plants as to train the warehouse personnel on company systems and procedures. I was also a member of the team in charge of planning and opening a 250,000 sq/ft distribution center. As a Realtor at Martinez Realty Corp, I created and managed a floor time schedule to accommodate all associates to be on site in order to cover all incoming calls to assure perfect costumer service. Additionally, at U-haul Co. of Illinois while serving as Shop Foreman, I modified and implemented an efficiency program that took the shop’s budget from a negative production to a positive income production. Further qualifications I offer include the following:

Strong background in all aspects of office management.

Negotiating skills

Successful track record.

Demonstrated capacity to develop and maintain comprehensive administrative processes that improves the efficiency of day-by-day operations.

I recently relocated to the Houston area and I am currently an Insurance Producer and Realtor. I am looking for a company that can benefit from my Food & Beverage expertise with excellent organizational and communication skills, an outstanding work ethic, and the ability to work equally well in both team-oriented and self-directed environments.

I would welcome an opportunity to meet with you to discuss my qualifications and how I can be a great asset to your company. Thank you for your time and consideration. Sincerely,

Jose G. Padilla

Jose G. Padilla

27109 Orth Ln, Conroe, TX 77385 - 281-***-**** acr5hi@r.postjobfree.com Objective:

To obtain a position within a company that will provide the opportunity of professional growth and will utilize my skills and education.

Education:

Champions School of Real Estate – Houston, TX

Realtor, 2015

American Intercontinental University – Hoffman Estates, IL. Associates in Business Administration, 2012.

Chicago Real Estate Academy – Chicago, IL

Realtor, 2002

Professional Experience:

Excellent management, leadership, communication and teamwork skills.

Warehousing, Supply Chain, and Logistics.

Production, Food manufacturing, safety and sanitation.

Budgets, Invoice Approvals, Schedules and Payroll.

Inventory Control and Cycle Counts.

Continuous Improvement, 5S, SOP’s and KPI’s.

Sales, Customer Service and Marketing.

Real Estate, Insurance and Income Tax.

Skills Summary:

Customer Service

AS400 system, Kronos and Lotus Notes user

Microsoft Office Savvy

Bilingual (English/Spanish)

General Office Skills, Scheduling, Basic Accounting

TMS user (Traffic Management Systems) and Multiple Customer Portals user Employment History:

SIS Group LLC – Houston, TX.

Realtor and Tax Professional, October 2014 to Present. Kerry Ingredients – Jackson, WI.

Warehouse/Logistics Manager, June 2012 to September 2014. Kerry Ingredients – Itasca, IL.

Supply Chain Distribution Supervisor, June 2009 to June 2012. Martinez Realty and Tax Service – Cicero, IL.

Realtor and Tax Professional, January 2003 to May 2009. U-Haul Co. of IL – Forest Park, IL.

Shop Foreman, October 1993 to October 2003.

References:

Available Upon Request.



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