Vicki Russell

719-***-**** • acr52m@r.postjobfree.com • http://www.linkedin.com/in/vickirussell

Web, Collaboration, Content & Communications Specialist

Accomplished and high ranked individual contributor. Successful delivery of projects on time and within budget. Expertise in content communication channels including web and all social media.

Content production/management/strategy • Collaboration platform management, support, training and engagement • Communications • Vendor management • Training & Development • Editor/Writer • Process improvements/documentation • html newsletters • presentations • Image, video, audio creation/editing

PROFESSIONAL EXPERIENCE

SAP America, 2008 to April 2015

Accomplishment Highlights:

• Global Communications University: Co-led creation and launch of curriculum, new training methods and completion tracking. Liaise with other university leads for cross-communication of new role-specific courses and needs/requirements. Member of the Global Mandatory Legal training team to centralize and standardize training creation and communication.

• Internal news localization: Led creation and launch of global internal news localization to WordPress. Included processes for migration plan, training materials, support and best practices.

• Germany Immersion: 2 month stay in Germany to learn culture, language and bond with team members (SAP is a Germany-based company with a strong employee culture)

Intranet Content Manager & Communications Specialist - 2010 to 2015: Content management and consulting for multiple areas of the employee network, including employee portal, WordPress and JAM. Manage implementation of new platforms and provide training and materials. Consult on best approach for communication requirements looking at using old technologies and platforms in new ways.

Web Content Manager - 2008 to 2010: Managed editorial, development and production for the SAP BusinessObjects, Ecosystem and Corporate Development web site. Write and source content, manage editorial calendar, run, review and summarize statistic reports to determine best future editorial approach and formats.

Hewlett-Packard Company, 1992 to 2008

Accomplishment Highlights:

• Social Media: Development of social media strategies & guidelines for podcasts, internal blogs, and RSS.

• Podcasts/RSS Feeds: Developed and implemented first external hp.com and internal podcast programs in 2005 and hp.com RSS feeds for news releases, feature stories, podcasts and press kits.

• Revenue tracking: Implemented Omniture revenue tracking for hp.com feature stories/news releases.

hp.com Web Developer & Content Communications Specialist - 2001 to 2008: Managed 4 person production/development team for HPs Company Information area, led Social Media implementation, internal/external podcast programs, and technology management with a $300K/year budget.

hpNOW Web Developer - 1997 to 2001: Managed production of content updates for HPs employee news portal.

Marketing Sales Communications Specialist - 1994 to 1997: Managed implementation and migration of sales communications content to Electronic Sales Partner (web database), worked with vendor to create an automated content delivery system. Assisted marketing on communications of new products and services.

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