Customer Service Sales
Resume:
Lisa Pelletier
acr4vy@r.postjobfree.com
Work Experience
Nutrafarms Inc
Barrie Ontario
Customer Service/Office Manager
February 2007 - Present
Manage staff, prepare work schedules and assign specific duties.
Determine staffing requirements, interview, hire and train new employees.
Set goals and deadlines for the department.
Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
Hire and terminate clerical and administrative personnel.
Responsible for daily plotting and scheduling of deliveries for four trucks and 7 branch offices throughout Ontario
Created spreadsheets to track sales and assisted in maintaining them on a monthly basis.
Entered Sales Contracts, reviewed paperwork including credit applications to ensure accuracy prior to delivery.
Liaised with our Financial Lending Company to ensure proper funding documentation was acquired prior to delivery.
Negotiated bulk rates with major freezer supplier to lower costs for product earning the company approximately $55k per annum as a return.
Entourage Technology Solutions
Barrie Ontario
Executive Assistant
June 1998 - July 2002
Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
Answer phone calls and direct calls to appropriate parties or take messages.
Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
File and retrieve corporate documents, records, and reports.
Make travel arrangements for executives.
Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
Coordinate and direct office services, such as records, departmental finances, budget preparation, and personnel issues.
Set up and oversee administrative policies and procedures for offices.
Interpret administrative and operating policies and procedures for employees.
Municipal Trust
Barrie Ontario
Executive Assistant to the CFO
September 1990 - April 1997
Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
Open, sort, and distribute incoming correspondence, including faxes and email.
Make travel arrangements for executives.
Prepare responses to correspondence containing routine inquiries.
Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
Manage and maintain executives' schedules.
Compile, transcribe, and distribute minutes of meetings.
Set up and oversee administrative policies and procedures for offices.
Education
University of Windsor
Windsor Ontario
Completed coursework towards BA, Dec 1999
Additional Skills
Proficient in Word/Excel. Taught Excel level I & level II on Base Borden in 1998 & 1999
Contact this candidate