RESUME

SHAGUL HAMEED.N

Mobile: +971-*********

Email:acr4ra@r.postjobfree.com

OBJECTIVE

To obtain a Technical Position in your company where I can utilize my technical and professional experience in order to provide the solid technical support.

SUMMARY OF QUALIFICATIONS

•Highly skilled in providing support for Home and Office electronics

•Over Fifteen years of extensive technical experience in Electronics industry

•In depth knowledge of providing services for Audio and Video systems like High Depth audio amplifiers, LED TV, Plasma and all type of video Projectors.

•Trouble shooting and repairing of all type of Major Electronic devices such as Televisions and audio systems and CCTV.

•Track record of collaboration with co-workers to achieve maximum efficiency and full system functionality

•Proficient in driving improvements in technology and relates procedures

•Perfect knowledge on MS-office products and all applications

PRIMARY SKILLS

•Install, Configure and Manage the Network projectors, CCTV cameras

•Troubleshoot the software and hardware for Desktop, Laptop and Tab devices

•Provide E-Mail and Telephonic Support remote customers

•Creating Corporate security, audio and video environments

•Managing Network and Local Printers and Troubleshooting

•Fixing and installing the Higher end of Home theatres and Office audio systems

•Connecting with all type of Common AV Systems.

SECONDARY SKILLS

•Making AMC(Annual Maintenance Contract) with the clients who need the extended and immediate support

•Providing the quotations for the customers for all selling products from the company

•Making good relationships with the customers using happy to serve policy

•On time service and repair for audio, video and visual systems.

•Making delivery with installation of LED, LCD and Video projector products.

•Making time to time inventory report for all day to day jobs.

EDUCATION

•MBA in Human Resources 70% in Tamilnadu Open University, India

•BBA in Computer Application 65% in Tamilnadu Open University, India

•Electronics and Electrical service course in Thiruveni Technical college, India

EXPERIENCE

Prime Tech Engineering (Samsung Authorized Dealer)-Thanjavur, India.

Service Engineer (June 2011 – August 2014)

•Servicing the LCD,LED and Smart 3D TV

•Service on client side and Service center using warranty

•Service and Support for Samsung Printers, Laptops and HiFi audio systems

•Making calls and Register the services entries using Logbooks

•Demonstration on showroom for Technical and User Manuals for Samsung Electronic devices

•Service on call basis and using company procedures

Sigma Services (LG Authorized Dealer)-Kumbakonam, India.

Service Engineer (January 2005- January 2011)

•Servicing the CTV and LCD televisions

•Servicing the HD Home Theatres and Home audio systems

•Provide technical solutions and troubleshooting services on need basis

•Service on client side and Service center using warranty

•Assisted the clients with technical issues, troubleshooting, installation and configuration

•Service on call basis and using company procedures

Balagi Electronics (Thomson Authorized Dealer)-Trichy, India.

Service Engineer (January 2002- January 2005)

•Servicing the CTV and DVD players

•Servicing the Home Theatres and Home audio systems

•Provide technical solutions and troubleshooting services on need basis

•Service on client side and Service center using warranty

•Assisted the clients with technical issues, troubleshooting, installation and configuration

•Service on call basis and using company procedures

Thomson Multimedia India PVT Ltd-Trichy, India.

Service Engineer (January 2000- January 2002)

•Servicing the CTV and VCD players

•Servicing the VCD Home theatres

•Provide technical solutions and troubleshooting services on need basis

•Service on client side and Service center using warranty

•Assisted the clients with technical issues, troubleshooting, installation and configuration

•Service on call basis and using company procedures

PERSONAL DETAILS

Hobbies :

•Internet Surfing

•Social Networking

•Online Book Reading

•Read and Review Technologies Based Forums

•Strategic mind games

Date of birth : 16.09.1978

Father’s Name : Navab John

Nationality : Indian

Marital Status : Single

Languages Known : Tamil, English

Visa Type : Visit Visa

Visa Expire : 25th December 2015

Current Address : 426,35thB St.,Al Karama,Dubai,U.A.E.

Permanent Address : 952A,CSI Backside,Thillai Nagar,Vilar Road,Puthuppattinam,

Thanjavur,Tamilnadu,India-613006.

DECLARATION

I hereby declare that the above furnished information is true to the best of my knowledge.

Yours Sincerely,

Shagul Hameed.N

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