R. Sathish Kumar

Email : - acr3vj@r.postjobfree.com

Mobile Number : - +91-988**-*****

CAREER OBJECTIVE

To build a successful career and empower continuous growth of the organization through proactive

approach and teamwork by applying new ideas and methods, which results in exploring myself and

utilize my potential in challenging environment.

MAJOR STRENTH

Ability to work individually and closely with others to accomplish assigned goals, good judgment technologies and technique

EDUCATIONAL QUALIFICATIONS

• Bachelor of Commerce (B.com) – D B Jain College, Chennai - 2003.

• HSC - 60% Sri Ramakrishna Mission HR Sec School

Work Experience:

Organization

Date of

Joining

Date of

Reliving

Designation

Duration

(months)

Ancient Realtors

Jan -2014

June - 2015

Client Relationship

17

Sun Business Solutions

April-2011

Jan-2014

Quality analyst

34

Bharati Airtel Services

Feb-2007

March-2011

Team leader

(field support)

50

AMTEX Systems Pvt Ltd

Sep-2006

Jan-2007

CSR

5

IND Telecom

Oct-2003

Aug-2006

Marketing executive

35

Total Duration

141 Months

TOTAL: - 11.8 years

Job Description:

Ancient Realtors – Jan 2014 to June - 2015

Designation: - Client Relationship

Buying and Selling the Resale Properties

Site visiting with Clients & Setting up meetings with the Clients

Coordinate all public open houses and broker open houses

Oversee all aspects of sellers transactions from initial contact to executed

purchase agreement

Consult & coordinate with sellers all property photos, repairs, cleaning,

access requirements & marketing activities

Input all listing information into marketing websites and update as needed

Submit all necessary documentation to office broker for file compliance

Sun Business Solutions– April 2011 to Jan 2014

Designation: - Quality analyst and Ops support

Auditing the calls regularly on a monthly basis activity

Updating the audit details to agents on a daily basis activities

Trained new hires on products, company policies and call center procedures

Recognized for achieving best call quality and customer service excellence

Regular Team Meeting with Executives to improvise the process level and also

gives more ideas to execute the quality wise development

Provide more ideas to improve the quality of the product to satisfy the customer needs

Provided effective and timely resolution to accounts on diversified product inquiries

Knowledgeably provide information on new products and services

Utilized call center support applications to access information and assist customers

Bharati Airtel Services Ltd - Feb 2007 to Mar 2011

Designation: - Team leader – Field support

Expertise in Retaining the customers, who are waiting to opt, out of the network

Expertise in handling the customer and sorting out the issues

Adept in internal functions of preparing report and analyzing with old reports

Possess excellent interpersonal and organizational skills with proven abilities in

team management and customer relationship management.

An effective communicator with strong team management, analytical and

problem solving skills

AMTEX Systems Pvt Ltd - Sep 2006 to Jan 2007

Designation: - CSR

Project – MIS Reports and Query Processing

Satisfied customers requirements and reached the TARGETS in time

Monitoring the sales and business promotion

Encourage the team members to move up in organization hierarchy as per the

career part

Co-ordination with sales manager and customers service officer

IND Telecom - Oct 2003 to Aug 2006

Designation: - Marketing executive

ABOUT MYSELF:

I strongly believe in hard work and honesty. I am confident in whatever I do and strive to achieve the best under all circumstance love to work as a member of a team and at the same utilize talent to give the right input and synergy.

PERSONAL DETAILS:

Date of Birth

:

01-10-1980

Sex

:

Male

Marital Status

:

Married

Languages Known

:

English, Hindi, Tamil, Telugu

Permanent Address

:

Old No 9, New No 48, 2nd Cross Street, C.I.T. Nagar,

Nandanam, Chennai – 600035 Tamil Nadu.

I hereby declare that the above-furnished details are true and brief to the best of my knowledge.

Kindly consider my application sympathetically and provide me an opportunity to serve in your organization for which act of kindness I shall be very grateful to you.

Place: Chennai

Date: (R Sathish Kumar)

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