Resume of Alan Culshaw

Summary

I have personally installed/migrated/supported over 100 servers, email systems and networks around the world. I have also installed/migrated/supported well over 1000 workstations. I’ve been employed and contracted with companies and individuals for computer and computer network problems for over 25 years.

I have extensive business experience and vastly more computer knowledge and experience than the younger IT professionals. Being business experienced, I understand that people want their computer systems up and running today, not tomorrow. I am confident, that your organization would not have a problem hiring someone of my age (73), with such extensive computer and business knowledge and experience.

In December 2014, I sold my IT support client base in Panama City, Florida to a younger IT professional, retired and moved to the Orlando area, so my wife could be near her son and new grandson. Since handing over the client base to the younger IT professional, four of my former clients have contacted me and said “Please come back to Panama City, we need you”, But I can’t go back, my wife would not forgive me.

After three months of accompanying my wife to craft shops, baby shops and garden shops, I decided that retirement was not my thing, so I accepted a part-time position at Disney World where I greet the young princesses and princes as they enter the Magic Kingdom with their family. I enjoy this work and seeing the smiles on children’s faces is truly magical. However it does not satisfy my primary passion which is solving/preventing computer issues and that is accomplished by full-time IT work.

I worked in Australia for most of my life, as an independent IT support contractor. In 2002, my wife and I moved to Panama City to care for my ageing mother-law who was suffering from dementia. I set up my own IT support business called Up & Running Today. Among my many clients in Panama City, were seven Medical Practices, five Dental Practices, a Day Surgery Center, two Land Title Agencies, Panama City International Port Authority, a Charity, a Church, and a Resort complex.

Details

Name: Alan Culshaw

Address: 7748 Water Oak Court, Kissimmee, FL 34747

Phone: 407-***-****

Email: acr32g@r.postjobfree.com

Web: www.culshaw.net

Education

High School Matriculation and University Entrance in Sydney Australia

Qualified as Public Accountant, Australian Society of Accountants

Employment History

Oct 2006-Dec 2014 Up & Running Today

Self-employed IT contractor in Panama City, FL

Some of the tasks performed as self-employed IT contractor in Panama City.

Administered client networks.

Installed multiple networks including wireless networks.

Set up network monitoring systems.

Set up email systems for customers.

Upgraded networks, including Windows and Exchange Servers.

Resolved any IT issue that needed addressing.

Clients in the Panhandle area included; seven Medical Practices, five Dental Practices, a Day Surgery Center, two Title Agencies, Panama City International Port Authority, a Charity, a Church, a Resort complex and a number of others.

Oct 2002-Oct 2006 Dynasty Technology Inc.

Windows Network Engineer

Some of the tasks performed as a Dynasty employee.

Administered client networks.

Set up network monitoring systems.

Set up email systems for customers.

Upgraded networks, including Windows and Exchange Servers.

Resolved any IT issue that needed addressing.

1986- 2002 Networks Today Pty.Ltd.

Self-employed IT Contractor in Australia

Some of the tasks performed as self-employed IT contractor

Managed the acquisition and installation of new file servers.

Installed / migrated multiple Windows server networks and Exchange systems.

Administered multiple Servers.

Set up remote desktop access facilities for users.

Restructured backup procedures to be more secure.

Administered MS Exchange mail systems

Upgraded networks in Qantas Airways travel centers around the world.

Audited Qantas Call Center and Travel Center IT equipment.

Facilitated outages without disruption to day-to-day business.

Managed a team of engineers performing an upgrade of workstations.

Upgraded multiple file servers.

Examined implications of Y2K and made recommendations.

Installed a Windows based system for American Express Foreign Exchange offices in Australia.

Some of the client companies I serviced.

This is far from a complete list. I have only mentioned the more important ones.

Qantas Airways (3 different contracts)

Energy Australia

Telstra Australia Multi Media division

Gould Ralph and Company (3 different contracts)

University of Western Sydney

American Express

New South Wales Fire Brigades

Internet Travel

Australian Gas Light Company

Landcom (NSW State Govt Department)

Faber-Castell

Saatchi & Saatchi Advertising

600 Machinery

McDonalds

Amtote (Australasia)

Employment prior to self- employment

1980-1986 BDS Computers (Australia) Pty. Limited

Sydney Branch Manager

In this capacity I was responsible for the development of plug-compatible mainframe printers into the Sydney market. This was extremely successful. The company's Australian operations were shut down when the parent company in the U.S.A. went bankrupt.

1976-1980 I.B.M. Australia Limited

During my period with IBM I held a number of positions, ranging from Sales Representative, to Product Manager for the old System/34.

1970-1975 Olivetti Australia

At Olivetti I held a number of positions from Sales Representative, banking systems, to Branch Manager Western Australia.

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