Diana A Dey

**** ******* **** ***

Conyers, GA **012

404-***-**** / 678-***-****

acr2ob@r.postjobfree.com

Linkedin.com/Diana Dey

SUMMARY OF QUALIFICATIONS

Over 15 years’ experience in Business Office Administration, Customer Service and Electronic Payroll

EXPERIENCE

The Home Depot, Tucker, GA December, 2014 –Present

Cashier

Provide customers with fast, accurate and safe service

Process Checkout and/or Return transactions

Proactively seek product/project knowledge;

Provide information to customers and identify selling opportunities.

Cashier of the Months – August & September, 2015

Lutheran Services of Georgia, Atlanta, GA January– June, 2013

Employment Program Intern

Provide basic administrative and programming support

Assist refugees to complete and submit forms for application

for employment. Create Resume for clients.

Participate in newly hired employee orientation

Georgia State University, Nursing Department January 2012 – December 2012

Student Assistant

Typed documents for the department

Run errands

Deposited department cash at GSU Accounts

Literacy for Youth Foundation, Atlanta, GA November 2010 – January 2011

Project Coordinator Trainee

Raised funds for the company

Wrote monthly, newsletter highlighting activities for the youth

Managed employees’ database, including working with

Manager on correspondence.

Initial Contract Services, Atlanta, GA May 2005 – October 2010

Payroll Coordinator

Used Paycom Electronic Payroll system to process company payroll;

Managed and processed 600 employees’ payroll and adjustment; reducing company cost

Worked with managers to schedule employees’ vacations and payment

Received Customer Service Award

Initial Contract Services, Atlanta, GA September 2002 – April 2005

Head of Administration

Processed new hire documents, files, including terminations and unemployment hearings

Performed superior administrative functions

Reviewed and processed employees’ medical insurance

Managed and processed 400 employees’ payroll and adjustment – used ADP Electronic System

Advance Insurance Solutions, Alpharetta, GA January 2001-December 2001

Billing Clerk

Processed insurance premium with accuracy

Conducted research and information gathering

Office Depot, Norcross, GA February 1997 – December 2000

Customer Service Associate

Provided exceptional in-store customer service experience

Drove incremental sales opportunity

EDUCATION

Georgia State University, J. Mack Robinson College of Business, Atlanta, GA

(Managerial Sciences / Minor – Computer Information System), Graduation Date: Dec. 2016

Graduation: 2016 - Overall GPA: 3.0/4.0

GSU Award - 2014-15 “Who’s Who Among Universities and Colleges”

GSU Nomination for 2015 Martin Luther King Jr. Humanitarian Award

Georgia Nurse Aide Training – Premier Medial Careers, Conyers, GA – July 2014

Georgia State University, Certified Nonprofit Professional – Nonprofit Leadership Alliance, August 2011 – Present

Competency based program focusing on nonprofit leadership skills (fundraising, board management

Marketing/PR, financial management, program development/ evaluation, etc.)

Herman J. Russell Sr. International Center for Entrepreneurship at Georgia State University

Certificate of Completion – 2010 Business Plan Development Seminar Series

Georgia Perimeter College, Atlanta, GA

Certificate in Payroll Accounting, March 2005

Atlanta Technical College, Atlanta, GA

Certificate in Business Office Technology, June 2003

University of Ghana, Ghana, BSc in Business Management, December, 1991

SKILLS&Community Involvement

Volunteer – Teacher Assistant - Hands on Atlanta Discovery Program for Elementary Schools

Microsoft Office –2010, 2013 (proficient in Excel, Word, Access, Power Point) & Windows 7 and 8

Founder &President, American Association of University Women (AAUW) at Georgia State University – Collegiate Branch-2011; Board Member – 2012 to Present.

Member - Georgia State University, Nonprofit Leadership Alliance, Georgia State University, Atlanta

Founding Member - Delta Epsilon Iota Academic Honor Society – Georgia State University, Atlanta, GA

Member – The National Society of Leadership and Success - Georgia State University, Atlanta, GA

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