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Customer Service Data Entry

Location:
Stockbridge, GA
Posted:
October 13, 2015

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Resume:

Linda F. Greer

*** ***** ***

Stockbridge, GA ***81

Phone: 678-***-****

Email: acr2nu@r.postjobfree.com

OBJECTIVE:

To obtain a position in the facility where I will get the opportunity of utilizing my experience in administrative functions, exceptional communication skills, educational background and hardworking capabilities to deal effectively with clients, and staff. I have a teachable spirit. I have strong analytical and critical thinking skills. I work well in team settings as well as alone. And I have the ability to multitask effectively in a fast paced environment. And Strong organizational skills, verbal communication, customer relations skills, and the ability to adhere to schedules and follow departmental procedures within set time frames as required. Ability to multi-task, excellent communication, Organizational.

EDUCATION

1983- Momence High School

1987- Atlanta Medical & Dental Careers

KCC, Psycho Social

COMPUTER SKILLS

Word, PowerPoint, Excel, Data Entry, SharePoint, AS400

WORK EXPERIENCE

Source HOV Veteran Administration- Newnan, GA

General Clerk 1-2014

Inputting lists of items, numbers, or other data into the computer, or completing forms that appear on a computer screen. Do Data Entry, and manipulate existing data, edit current information, or proofread new entries to a database for accuracy.

Performs the data entry function to update automated records; verifies accuracy of work

Route documents to the correct business unit on information obtained in the mainframe.

Admitting Info-Batches documents/ Customer or technical support

Keys data from source documents in a timely and efficient manner

Performs acceptable volume of work in timely, efficient and accurate manner and in order of scheduled priorities to

Meet or exceed client expectations of processing schedule

Performs verification duties as required

Keys correcting entries as indicated by verification or other warning

Trouble shoot problems

May operate peripheral equipment

May assist in development of production formats and keying procedures

Assist in Orientation & testing employees/Training New Employees

Completes all job tracking paperwork and/or input work data into appropriate Systems timely and accurately.

Data Entry/Customer Service

Metro Atlanta Counseling/ NMCS -Riverdale, GA

Office Manager 2012-2014

Admitting Patients/Assessments of Patients & Interviewing Employees/Data Entry

Developed and maintained departmental filing systems/Customer Service

Improved company productivity; recruiting staff for different positions/interviewing

Supervise office employees & Managed day-to-day operations & assist with scheduling employees

Provided administrative support to CEO & Clinical Director

Input all new patients & employees in formation into the data base Registration

Managed office employees on a daily basis/Assist with employee schedules

Check Medicaid monthly & Check Referrals & Intake packet/Collections

Do presentations for new employees, conduct employee orientation

Assist with Intake process/Core & ACT programs & Customer Service (assisted some IFI cases)

Orientation-create and update job descriptions

Handled telephone inquiries and routed calls/answer multiple phone lines

Providing a commitment and value of added services to external and internal customers

Assisted in helping QA & UM before and during audit HlPPA Privacy guidelines

Assists management with recruiting efforts including coordinating advertising mediums, scheduling and/or conducting interviews

Processing new hire paperwork, scheduling training classes, coordinating drug testing and fingerprinting and verifying background references

Dr. Haggai MD, LLC -Atlanta, GA

Developed and maintained departmental filing systems

Revised data entry information daily

Provided Bookkeeping/Data Entry

Accomplished all project goals within time constraints-collections

Maintained personnel files

Actively participated in external sourcing through career fairs and other community related functions

Faxed papers, made copies, scanned paperwork, create files/charts, etc.

Prepared folders and maintain records of newly admitted patients

Files medical records of hospital or in doctor’s office

Verified patients information/ Discharge patients

Assertive Community Svcs. LLC- Decatur, GA

Developed and maintained departmental filing systems/Data Entry/Customer Service

Confirmed patients appointments

Answered phones & schedule appointments

Assisted in hiring, recruiting and staff dismissal

Managed day-to-day operations

Managed office employees on a daily basis

Order office supplies as needed

Create and update job descriptions & Health insurance enrollment

Resurgence Orthopedics- Snellville, GA

Scheduler

Handled telephone inquiries and routed calls/answer multiple phone lines

Recruiting staff for different positions

Developed and maintained departmental filing systems Data Entry/Customer Service

Improved company productivity; recruiting staff for different positions

Managed day-to-day operations

Managed staff data base

Managed Office employees on a daily basis

Maintain monthly budget

Momence Meadows Momence, IL

Psycho Social Assistant

Developed and maintained departmental filing systems/Data Entry/Customer Service

Input all new employees & consumers information into the data base

Managed Office employees on a daily basis

Assist Clinical team with client needs

Provided supportive counseling to patients

One on one counseling as well as group counseling with patients from 5 to 15 in a group at a time.

References: Available upon request



Contact this candidate