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Customer Service Administrative Assistant

Location:
United States
Posted:
October 13, 2015

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Resume:

Brittany Barnes

***** ****** ****** ** *** M** Humble,TX 77346

acr2ni@r.postjobfree.com

318-***-****

Qualifications Summary

Seeking a career with a progressive organization, that will use my education, skills, abilities, and experience where I can effectively contribute to operations in any capacity. Communications Support Specialist experienced working in fast paced environments, demanding strong organizational, communication, technical skills. Committed to superior customer service. Able to multi-task effectively.

Experience Highlights

Dispatcher/ Clerical Support

Monitored several safety radio frequencies, received and processed 911 calls

Used a Computer Aided dispatch system to enter, update and retrieve information.

Created forms, templates and other HR-related documents.

Trouble shoot and resolved problems, and handled customer complaints.

Performed secretarial and support functions to all units on duty.

Operated various programs such as Microsoft Word, QuickBooks, Excel, PowerPoint.

Scheduling appointments, Attending phone calls, Receive and relay fax messages, handling various queries, Accepting payments, making necessary entries in the data management software.

Employment History

June 2013- August 2014

Mansfield Police Department Dispatcher

Mansfield, LA

July 2010 -October 2012

Desoto Parish Sheriffs Office Dispatcher

Mansfield, LA

April 2008- June 2010

US Support Company Administrative Assistant/Customer Service Rep

Shreveport, LA

Education

2007-2009 UNIVERSITY OF LOUISIANA AT SHREVEPORT- GPA: 3.0

2006-2007 UNIVERSITY OF LOUISIANA AT MONROE- GPA: 3.5

2006 LOGANSPORT HIGH SCHOOL- Diploma, Salutatorian, GPA: 4.2



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