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Customer Service Medical

Location:
Boston, MA
Posted:
October 13, 2015

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Resume:

Stephanie Hanley

* ***** ******, ******, ** *****

Phone: 617-***-**** Cell: 617-***-**** acr2lh@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Newton Eye,Wellesley MA

Ophthalmic Assistant

7/2015 10/2015

Working up patients in Electronic Medical System

Performing diagnostic testings such as VF, OCT, Pachymetry, Fundus photography as well as Optomap photos.

Schedule appointments, verified patients insurance and eligibility.

Obtaining medical history from patient including the presenting complaint, present/ past ocular history, illnesses, medications, allergies, and reactions to drugs, etc.

Braintree Eye Associates, Boston, MA 3/201*-**-****

Ophthalmic Assistant

Responsible for greeting patients, and escorting them into the assigned exam rooms.

Assure that quality services were provided to meet patient needs and the clinic.

Prepare treatment rooms for patients.

Provide support to the clinician on duty with various vision and diagnostic tests.

Schedule appointments, verified patients insurance and eligibility.

Collect co-pays or other fees at time of visit

Assist in various duties as assigned.

Randolph Medical Center, Randolph, MA 1/2014 2/2014

Medical Assistant - Externship

Performed various direct patient care activities under the supervision of the physician.

Collected non-invasive body fluid specimens and gathered vital signs.

Documented patient interactions.

Interviewed patients, measured and recorded patient s vital signs.

Walgreens Drug Store, Boston, MA 8/2012 8/2013

Cashier

Provided excellent customer service support as first point of contact.

Cash management

Assisted with stocking merchandise when needed.

Dunkin Donuts, Dedham, MA 10/2010 8/2012

Customer Service/Sales

Assisted customers with their orders.

Provided sales support.

Handled cash register.

Maintained a neat and well stocked store.

EDUCATION/TRAINING

Porter and Chester Institute, Canton, MA

Certificate in Medical Assisting, Awarded 12/2013

Medical Assisting-900 hours of clinical and administrative training

Physician assistance with minor surgical procedures including basic microbiology.

Diagnostic Imaging.

Vital signs and charting including Electronic Medical Records (EMR) and Electrocardiography.

Physical/specialty exam assistance and physical therapy modalities.

Intro to laboratory, lab safety and specialty lab testing; instruction in phlebotomy.

CR/BLS certification with AED.

Medical records, scheduling, telephone techniques, patient reception and relationship building.

Build, define, and apply medical terminology describing diseases,

treatment modalities, and diagnostic procedures.



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