ROBERT S. PRIMEL

216-***-****

acr2dv@r.postjobfree.com linkedin.com/in/rsprimel

OPERATIONS SUPPLY CHAIN DISTRIBITION

Operations leader with over 10 years’ successful experience in all aspects of supply chain, distribution, manufacturing, inventory and quality control. Expertise in information systems relating to logistics. Building and managing multiple teams of employees. Successful at implementing projects, developing training programs, and meeting customer needs. Key skills include:

Warehouse Management Systems

Project Management

Logistics

Process Implementation

SAP

Team Development

Operations Management

Six Sigma

RF Voice Pick Technology

Continuous Improvement

Labor Relations

New Product Launch

Compliance

Process Improvement

Transportation Advisor

Quality Control

Business Acumen

OSHA & DOT compliance

PROFESSIONAL EXPERIENCE

Pepsico-Frito-Lay Cleveland, OH 2002-2014

CSR Leader (Logistics Manager) (2007-2014)

Managed all aspects of transportation and logistics for over 100 Route sales runs for the greater Cleveland area as well as the internal supply chain from manufacturing plant to retail store door.

Effective liaison between sales and operations that established guidelines for implementing sales initiatives.

Led successful launch of new products while remaining in compliance with operational goals.

Successfully developed Route Sales Representative (RSR) check in process, reducing reverse shipments by 40%.

Improved product shipping compliance and order accuracy, resulting in Cleveland being recognized as #1 in region for both categories.

Prepared transportation department for internal Department of Transportation audits, resulting in 3 consecutive Audit scores above 98%.

Project Manager for all new process improvement and information technology roll outs, improving operational efficiency and excellence.

Advised senior sales executives daily on the status of various products and their relation to achieve business goals.

Operations Manager (2002-2007)

Managed the distribution, storage, and inventory of Frito-Lay food products including 50 warehouse and production employees as well as four supervisory leads, and supporting clerical staff for three overlapping shifts.

Increased productivity in a failing operation by 60% which ultimately led the Mid -America region to win the national “C.E. Doolin Award of Operational Excellence” two years consecutively.

Developed on-board training program for new employees that greatly increased probationary performance evaluations, resulting in improved employee retention rates.

Conducted time studies and made recommendations in regards to efficiency standards, key performance measures as well as employee accountability.

Served as internal consultant and trainer in the utilization of state of the art picking systems such as Viper Voice Pick and Pre Pick.

Facilitated Continuous Improvement meetings which generated employee engagement and advanced overall team rating to a level three out of four levels.

Created Master Sanitation schedule and “No Debates Expectation Policy” which kept the facility above the 98% rating in all AIB (mock- Food and Drug Administration) inspections.

Robert S. Primel Page 2

Xpedx (International Paper) Valley View, OH 1995-2001

Distribution Coordinator

Coordinated the shipping, receiving, inventory, and quality control of printing paper, industrial paper products, and graphic supplies.

Performed inventory investigations, cycle counts, and damage control tasks, eliminating the need for a year end physical inventory.

Effectively supervised cross- docking procedures from other facilities, resulting in zero downtime for delivery drivers and minimizing customer imposed press time fines on company.

Piloted quality control program for deficient customers to maintain order accuracy above 98%, eliminating the cost of utilizing outside same day delivery services.

Initiated a packaging department that increased productivity among order pickers, reducing warehouse overtime by 25%.

Assisted the Transportation Manager in reorganizing department, bringing it into compliance with Department of Transportation standards.

Service Wet Grinding (Granton Inc.) Cleveland, OH 1994-1995

Operations Manager

Successfully managed the distribution, customer service, and inventory for 4500 retail food service and industrial accounts across Northeast Ohio.

Revamped the trafficking of sales routes according to geographical locations and customer delivery windows, reducing the fuel costs and hours on road for company sales team.

Accessed public information and personal referrals to open new accounts, maximizing growth in selected territories.

Built a database to centralize employee personnel and production records, establishing an efficient method for tracking productivity and conducting performance reviews.

Micro-managed the weekly updating of customer master files with their fluctuating inventory needs, allowing them to operate more effectively.

Rising Sun Martial Arts Academies Northeast, Ohio 1986-1994

Interest that became a business while attending college.

President, Chief Instructor

Planned and implemented martial art instruction for groups and individuals for approximately 1500 students over a several year period across six locations.

Developed marketing strategies targeting specific groups that increased student enrollment by 50%.

Choreographed presentation and wrote proposal leading to first martial arts pilot program with Cleveland School System.

Developed creative financing program, student retention by 80%

Organized demonstrations and hosted events increasing company revenue and public awareness.

EDUCATION

Baldwin Wallace College Berea, OH

Bachelor of Arts

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