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Customer Service Security

Location:
Woodbridge, VA
Posted:
October 11, 2015

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Resume:

SOHRAB KESHVARROSTAMI

**** ****** **. ***# ***

Woodbridge VA, 22192

Cell: 703-***-****

E-mail address: acr1qn@r.postjobfree.com

Objective: To obtain a challenging position utilizing my Information Technology degree and technical skills. As a Navy veteran I have learned to manage and handle challenging situations in professional settings, allowing me to utilize my Persian - Farsi language skills, and military security experience.

Summary of Qualifications

Troubleshooting and network diagnostics.

Excellent customer service qualities

Proficient in the use of various technological software and hardware applications, Proficient in computer skills especially in Microsoft Office suite, Strong hardware/software

Creative problem solver with the ability to resolve complex conflicts, improve morale and exceed operational goals

Familiar with electronic systems

Strong organizational, planning and project management skills, Cooperative and professional team player.

Aviation Support Equipment Technician

Fluently speak, read and write Persian / Farsi at a Native Level or equivalent to DLPT score of 3/3/3

Knowledgeable of Force Protection and Security Administration Procedures

Knowledgeable of SecNav Instruction 5510.36

Experience

Electronic Technician, Burke Electronics Inc. September 2007- Present

Evaluate, test, troubleshoot, and repair commercial and home electronic systems

Utilize schematics, blueprints, and wiring diagrams

Conduct circuit and component repairs of electronic systems

Analyze deficiencies in electrical and electronic equipment to determine cause of problems

Setup and test systems-subsystems, applying knowledge of electronic principles

Familiar with using electronic tools to include multimeters, oscilloscopes, and soldering irons

Perform equipment maintenance on a regular basis to ensure system/subsystem performance and efficiency

Work in a team environment and maintain constructive relationships with co-worker

Maintain highest level of customer service to ensure client satisfaction

Security Specialist (Active Duty, U. S. NAVY) August 2000- August 2005

Translated Persian / Farsi documents while on deployment in the Middle East

Provided translation services in Persian / Farsi while supporting elite U.S. Special Mission Units in Afghanistan

Provided translation of Persian / Farsi while on tour in the Persian Gulf

Coordinated with division staff members, security specialists and command leaders at subordinate commands concerning security procedures and policies.

Implemented and executed Department of the Navy and Marine Corps Security and Operational Risk Management Policies.

Executed a physical security plan to safeguard the numerous ships and local commands.

Exercised crisis management and decision making under stressful and short fused situations.

Supervised security of the company’s 152 plus weapons and/or weapon systems.

Exercised prudence to resolve sensitive and potentially high profile cases expeditiously.

Translated and interpreted intelligence information during transit through Persian Gulf and Strait of Hermosa aboard a Nuclear Aircraft Career.

Provided security and safety for Senator Brimer Kim, Chief of Naval Operation (CNO) John Clark Ambassador in Saudi Arabia and Diplomats from Saudi Arabia and various Diplomats from Middle East.

Provided translation and escorted prisoners of war/detainees while serving in Afghanistan.

Handpicked by the ship Security Officer to assist NCIS in effort to collect information from the locals in United Arab Emirates.

2005-2006 W.F Gillespie construction

2006-2007 Schlabach Security and sound

2007-present Burke Electronics

Professional Training

Risk Management

Personnel Security Management

Handling of Classified Materials

Crisis, Personnel Management and Counseling Workshop

Microsoft and Windows Applications

Information Security

Geneva Convention rules referring to the prisoners of war.

Education

Associate of Science Degree with a major in Information Technology

Northern Virginia Community College (NVCC) – Woodbridge, VA

High School Graduate; 2000; 3.6 GPA; Stone Wall Jackson High School, Manassas, VA

Aviation Support Equipment Technician Course Class (A1) Naval Education

Professional Ratings, Awards and Recognitions

Navy-Marine Corps achievement medal.

Good Conduct Medal.

Armed Forces Expeditionary Medal.

Global War on Terrorism Expeditionary Medal.

Navy Meritorious Unit Commendation.

Personal Commendation by Commander Carrier Group Eight, H.D. Starling II Rear Admiral U.S. Navy for outstanding achievement.

Letter of commendation from Naval Criminal Investigating Service in the Middle East field office.

U. S. Military Service Information

Active Duty: August 2, 2000 – August 9, 2005

Service: U. S. Navy

Honorable Discharge



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