Robert Troy Brown

*** ********* *** * *********, IN, 46143

317-***-**** t acr1pt@r.postjobfree.com

Facilities Director/Manager

A Recognized Expert in Oversight and Service of Major Commercial Facilities

Results-driven, customer-focused Facilities Director/Manager with nine years of experience in multi-site facilities management for a major retail chain and an additional six years in retail management. Proven ability to build, motivate and lead cohesively-functioning teams that collaborate to effectively perform vital processes and complete projects on-time and within set budgets, resulting in the achievement of set company goals. Demonstrated track record of effectively promoting and implementing brand culture.

CORE COMPETENCIES

HVAC Systems t Hand Tool Use t Preventative Maintenance Programs t Vendor Management

Team Management t Project Management t Cost Containment t Team Leadership

Employee Development t Training Facilitation t Mentoring t Process Execution/Improvements

Performance Management t Opportunity Identification t Relationship Building t MS Office

EXPERIENCES AND ACHIEVEMENTS

TARGET CORP., Minneapolis, MN 2001-2015

Property Management Business Partner 2006-2015

Oversee the execution of facilities management directives and company programs, ensuring proper compliance and use of best practices. Manage work orders, assigning technicians to complete jobs. Lead Store Facilities Technicians in development and management of local vendor relationships. Identify global building, equipment and site opportunities along with chronic repair issues, partnering with key stakeholders to develop successful solutions. Execute Facilities Management Best Practices Partner Visit Guide, thoroughly assessing performance and compliance among program participants. Monitor financial controls, procedures and budgets, ensuring effective expense management and financial goal achievement. Conduct Stores Assurance visits. Serve as active participant in facilities management working groups and on special projects as needed. Supervise the execution of disaster recovery procedures related to facilities in the event of emergency. Provide support in store openings, remodels, store closings, cyclical projects and field projects.

Key Accomplishments:

tSpearheaded the establishment of culture focused on financial and legal risk mitigation, resulting in increased compliance, integrity and safety.

tDrove the implementation of new facilities management initiatives, providing thorough instruction and coaching to staff, ensuring proper execution and high levels of competency.

tPlayed a key role in measurable improvement among Store Facility Technicians through proactively leveraging available tools, reporting and best practices.

tImplemented headquarter-driven initiatives, resulting in reduction in number of external vendors used to complete projects.

tInitiated district-wide operational process improvements, leading to enhanced efficiency and effectiveness in facilities management activities.

tCollaborated with headquarters in the development of new facilities training programs, resulting in company-wide rollout.

tSpearheaded writing of new best practice for facilities brand execution for early morning flow stores.

Executive Team Leader 2001-2006

Served in leadership roles including Logistics, Sales Floor and Front End. Provided mentoring to executive district leaders. Built and developed new talent, ensuring continued operational success.

Key Accomplishments:

tImproved in-stock rate by 98%, based on guest comments and surveys.

tMaintained a record of running consistently green metrics logistics process.

EDUCATION

Bachelor of Science, Business Administration, Indiana Institute of Technology, Indianapolis, IN

Certificate, Heating, Ventilation, Air Conditioning and Refrigeration, ITT Technical Institute, Indianapolis, IN