DONNA M WILLIAMS, MS, HS-BCP

**** **** **** ******

Los Angeles, CA 90062

323-***-**** voice

323-***-**** cellphone

Email acr1dw@r.postjobfree.com

QUALIFICATION SUMMARY

An agent to assist and or empower individuals, group families and communities to prevent alleviate or to better cope

with crisis, change and stress to enable them to function more effectively in all areas of life and living. Humans Services professional with a solid background in managing individuals, projects and leadership.

EXPERIENCE

Junior Blind of America

Part-time Case Manager 2015 2015

As liaison between serving residents with developmental disabilities and other needs families, service providers

and the community including medical, psychological, educational and other service resources.

Coordinated clinic schedules, patient appointments and follow-ups.

Performs social case history on each individual entering the Group Home and write reports as required

Assists with Group Home In-takes, Evaluations and Discharges and completes 30 day Individual Program Plan

(IPP), needs and Service Plans and Discharge Summary reports in a timely manner

Prepares case studies monthly and presents to Group Home management and/or clinical teams.

Participates in weekly multidisciplinary team meetings and Group Home team meetings.

Provides consultation to Group Home staff in order to aid in preventing, identifying and treating personal and

social problems. Attends daily group home staff shift change meetings to facilitate communication of the resident’s

needs.

Provides direct intervention case and group work with residents and families in order to assist the individual to live

Independently as possible

United Cerebral Palsy of Los Angeles/Ventura Countries

Part-time Community Trainer 2011-2014

Improved client’s quality of life; proactively identified client’s needs, partnered with CLS, team members

and program director.

Light Housekeeping Medication Reminders Meal preparation

Personal Laundry Dressing Community outings

Companionship Cooking Transportation

Bathing/Showering Medication monitoring Shopping

Logged in scheduled daily tasks performed Exercised professional demeanor and diplomacy with client

Amity De Los Angeles Residential, CA

Counselor/Case Manager 2007-2008

Counselor /California Rehabilitation Center (CRC) Norco 2008-2009

Amity Foundation working with both male/female in domiciliary living unit formerly-incarcerated clients in

a therapeutic community rehabilitation program. Responsible for clients screening information, compiling

intakes and assessments, treatment planning development, counseling work, crisis intervention monitoring

medications, reviewing documentation .Targeted life skills coaching. Client relations with a large multi-cultural

diverse population.

Incarcerated individuals that are on parole or probation in rehabilitation treatment

Establishes rapport with patients, determines diagnosis and discusses treatment

Write review reports, Discharge summaries and IPP plans, intakes, assessments

Understanding of plan provisions to provide timely and accurate client services

Resolve issues and inquires with conflict mediation

Motivational Interviewing skills

Counseling up to 20+ individuals’ in group setting

Project Impact, Lynwood, CA 90262

Part-time In-Home Outreach Counselor 2011-2012

Assessments and proper diagnosis of dysfunctional family systems with a primary focus on family strengths;

progression of family functioning through the term of the program. Substantial reduction, elimination identifying

behavior treatment or interventions before reporting on-going abusive behavior

Coordinate clinic schedules, patient appointments and follow-ups

Prepared in-take evaluations and preparation of reports.

Coordination of meeting arrangement with family support and Family preservation management team

CWS with family to discuss appropriate case plan for clients

Notify the Department of Children and Family Services Child Hotline Center of reported abuse

Associated Comprehensive Therapy, Glendale CA

Independent Life Skills Instructor 2004-2007

A non-profit agency supporting adults with disabilities providing a service to adults with developmental

disabilities while living independently in their own homes.

Intakes and client assessment

Assisting clients with daily living tasks

Money management instruction

Maintained client documentation for reports

Department of Veteran Affairs Healthcare, Los Angeles CA

Psychology Technician/Case Manager/Social Worker Associate 2003-2006

Provided a broad range of social functions to support AmeriCorps U.S. Veterans Initiative Program. Treated

Veterans suffering from drug and alcohol addiction; conducted intakes interviews, obtained patient medical

histories, and prepared assessment and plans of care. Case managed veteran’s records. Assisted homeless veterans

by providing referrals to shelters and single-residence occupancies. Planned and conducted group therapy

sessions, as well as methadone support groups, in conjunction with psychologists. Coordinated educational

sessions on variety of topics, including HIV/AIDS education and relapse prevention.

Aided veterans in enrolling for substance abuse treatment outlined by Proposition 36, offering first-and

Second-time, nonviolent drug possession offenders access to treatment rather than incarceration

Significantly expanded educational curriculum by preparing and conducting additional lectures on

developing life skills; identified and solicited speakers and obtained educational videos, while ensuring

compliance with curriculum guidelines.

Coordinated clinic schedules, patient appointments and follow-ups.

Prepared charts for clinic, answered patients questions and worked with primary physicans

Prior to 2002, held position as Production Control Specialist, Property Analyst, Diversity Coordinator with Hughes

Aircraft Space and Communications Group. Served with Aerospace for more than 22 years prior to entering the field

Of Human Services.

Education, Certification & Training

Certification - Professional Child Visitation Provider

Certification - Training Institute of Addiction Counselor, Lakewood, CA

Certification - Humans Services Board Certified Practitioner, Greensboro, North Carolina

Bachelors of Arts - Antioch University, Culver City, CA, Liberal Arts/Psychology

Master of Science - Springfield College of Human Services, Inglewood, CA

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