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Customer Service Sales

Location:
New Delhi, DL, India
Salary:
20$ per hour
Posted:
October 10, 2015

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Resume:

BHARAT SARNA

**** ******* ****** ****, *******, ON M4L 1Z5 C: 416-***-**** acr1ao@r.postjobfree.com

PROFESSIONAL SUMMARY

Driven business development professional who effectively builds loyalty and long-term relationships with customers while consistently exceeding sales targets.

SKILLS

-Business development - Sales techniques

- People-oriented - B2B sales

- Dependable - Recruitment/staffing

- Flexible - Excellent listening skills

- Enthusiastic about networking - Effective negotiator

WORK HISTORY

Pan/Para Am Games Bus Coordinator, 06/2015 to Current

Pacific Western Transportation Ltd– Toronto, ON

Accurately record the time of arrival of all Bus Systems vehicles.

Reinforce the instructions given to all Games Bus Systems Drivers while they are awaiting departure

Accurately capture the number of passengers disembarking and boarding all Games Bus Systems vehicles.

Coordinate with dispatch to correct any adverse scheduling issues that arise with any Games Bus System vehicle.

Understand / communicate details of the Games Route Network ("GRN") / Alternate GRN to Games Bus Systems Drivers.

Customer Service Ambassador (Part Time), 05/2014 to 06/2015

TTC- Toronto Transit Commission – Toronto, ON

Handling face-to-face enquiries from customers

Responsible for handing out TTC Ride Guides, pamphlets, etc. to customers at various subway locations

Responsible for providing customers with directions to nearby attractions

Responsible for assisting customers with general information

Other duties as directed by supervisor or other superiors

Brand marketing Specialist (Intern), 01/2014 to 04/2014

Northern World entertainment Software– Toronto, ON

Written content for websites

Create and modify documents using Microsoft Office, Excel and PowerPoint

Assisted in the final preparation for marketing materials; proofread, editing, posting on sites

Assisted in the research of and creation of proposals for new business plans

Social Media Marketing in building and presenting social media strategy.

Sales Manager, 12/2012 to 04/2013

A.S Agencies – New Delhi, India

Managed the sales process for new prospects, from initial contact through to closure

Handled customer enquiries face to face, over the phone or via email

Contacted prospective customers and discussing their requirements

Achieved all revenue targets & objectives in line with the Area Business Plan

Worked closely with the marketing team to produce any sales collateral required for the target market

International Sales Representative, 03/2012 to 11/2012

FCS Software Solutions (I.T Staffing) – Noida, India

Business Development through Cold Calling, Email Campaigns, and Internet searches

Identified potential candidates through existing database

Validated the profiles as per the client’s requirement

Presented job opportunities to qualified candidates

Preliminary screened the candidates to ensure they met client’s requirements

Liaising between the clients and the candidates for various issues

Screened all applicants based on their qualifications and background.

EDUCATION

PG Diploma: Strategic Relationship & Marketing, 2014

George Brown College - Toronto, ON

Bachelor of Technology: Computer Science, 2011

MAIIT - Kota, India



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