**** **** ******, ***** ****** V*A *B*

604-***-**** acr19r@r.postjobfree.com

DANIEL STEVENSON

B.A.

CAREER PROFILE

Customer focused Manager who is change-agile, fast and flexible, with a high sense of urgency and who leads by example. High energy, self-motivated leader, with excellent communication skills and who works well under pressure. Superior multi tasking skill set. Maintains very high standards of quality assurance.

Extensive background in warehouse and operations management, distribution and customer service. Stellar safety management results. Strengths include good common sense and excellent people skills, highly reliable and results orientated.

PROFESSIONAL EXPERIENCE

Manger Operations, Western Canada Express/Portside Warehousing 2011-Present

Manage Canfor and Millar Western export accounts, working closely with admin team and Drayage Company to ensure timely receipt and delivery of product to port. Coordination of both inbound rail and outbound ocean containers.

Oversee Acklands Granger account with the desired result of increased customer confidence and inventory accuracy. Daily contact with customer to eliminate service failures and address changing priorities as requested. Coordination of inbound ocean container and domestic receipts as well as customer orders.

Set up and run day to day operations of the trans load accounts for Princess Auto and Winners/TJX: Directing a team of 60 RWU and temp employees towards the efficient and accurate processing of up to 190 ocean and domestic containers per week.

Responsible for Union /management communication including progressive discipline, terminations, hiring, shift selection and more.

Quote on and set up of new customer accounts.

Daniel Stevenson page 2

Maersk Distribution Services Inc. Delta, BC - 2006 - 2011

General Manager Operations - Hopcott Facility Oct. 2007 - 2011

Reporting directly to Senior Director Operations and to on site customer (IKEA Manager) directed the operations of this 500,000 square ft. facility with a further 120,000 square ft. of storage at 2 other offsite locations. My team consisted of an Operations Manager and 5 supervisors supplemented by 6 admin personnel. 100 union and temp employees received, sorted and shipped product to all western Canada IKEA stores in BC, Alberta and Saskatchewan as well as to stores in Washington and Oregon states. Operations required a 24 hour /day /7 day/week schedule. - Upon exit of IKEA to Tacoma in July of 2008, reconfigured facility to accommodate Home Depot, Wal-Mart PGP, The Bay and Marks Work Warehouse trans-load accounts as well as Millar Western and Mercer International pulp export accounts.

Chair Joint Health and Safety Committee meetings and arrange all training for First Aid Attendants and Equipment Operators including shunt. - Over 2 and half years with No Lost Time Accidents!

Compile all operational costs and report monthly to customer for review/justification.

Create and maintain facility P and L, reporting weekly to President North America Maersk.

Develop jointly with IKEA manager; 7 point production and quality based pay for performance system for colleagues delivering efficiencies and value to both Maersk and customer.

Investigated customer claims for damages and shortages at the store following through on corrective actions. Reduction in claims of 17% year over year.

Set up new export accounts in concert with transportation department to augment triangulation opportunities and add value to customer drayage accounts.

Worked closely with trucking department and outside carriers to ensure all export customer bookings met.

Consistently received highest scores on monthly Safety and Housekeeping Review and inspections conducted by Maersk Canada Safety manager.

Worked closely with union staff to ensure customers KPI’s met and Pay for Performance goals achieved resulting in a more engaged workforce: Productivity increase of 12 % over previous year.

Manage all aspects of building and MHE maintenance and repair.

Operations Manager Cross dock Maersk River Road Facility. May, 2006 - Oct. 2007

Reporting to Facility Manger, responsible for managing an 80 door trans load facility with 5 supervisors, 6 admin staff and upwards of 120 union and temporary staff working across 3 shifts, 7 days/week. Responsibilities also include shunt division which encompasses hiring, training and scheduling of drivers as well as vehicle and yard maintenance.

Larger Customer accounts include Wal-Mart, Marks Work Warehouse, Proctor and Gamble

Daniel Stevenson page 3

Operations Manager Cross dock Maersk River Road Facility.(cont.)

Maintain efficient and accurate employee records for training, production, load/unload errors, safety infractions, absenteeism and discipline.

Direct supervisory staff in day to day operations including shift scheduling and prioritizing freight according to customer’s requirements (L.O.S.), discipline and safety investigation.

Work with Logistics Manager to ensure adequate outbound equipment is available according to volume, freight type and destination.

Liaise with Customer Service Manager and Director Operations to ensure both customer driven and operational KPI’s are met.

Daily inspection of warehouse, cross dock and yard with supervisors to ensure Safety and Housekeeping KPI’s exceeded.

Work closely with Business Process Improvement Manager to ensure new customer requirements are mated with proper work procedures and efficiencies maximized while maintaining safety of the workers.

Attend shift meetings daily to discuss production goals and achievements with unionized staff and temporary workers.

Develop and implement Pay for Performance program with HR manager resulting in production increases of 20%.

Unisource Canada, Annacis Island, New Westminster, BC 1998- 2006

Warehouse Supervisor/Safety Coordinator/Inventory Control

Responsible for managing the safety program of a single-source, just-in-time supply operation with a staff of 120 unionized staff of Order Pickers, Receivers, Truck Drivers, and Shipping Clerks. Larger customer accounts included the Cruise Ship Industry ( Holland America and Princess Cruise lines), Starbucks Coffee, Save on Foods, Lilydale Poultry, Benwell Atkins and Hemlock Printers.

Chair monthly safety meetings, recording and distribution of OHSC minutes to both union and office staff.

Coordination and scheduling of WCB recognized safety training for Safety Committee members as well as FAA’s.

Development, writing and dissemination of safety procedures.

Train new hires and coach employees, including fellow supervisors, with regards to duties, procedures and safety.

Liaise with Merchandisers, Customer Service and National Accounts to ensure maintenance of accurate inventory levels. This included inventory adjustments and investigation of discrepancies reporting directly to VP Operations.

Contributed to successful implementation of “Optum” Warehouse Management System. Personally responsible for most complicated portion of the system in dealing with returns/customer credit.

Daniel Stevenson page 4

EDUCATION

Simon Fraser University, Burnaby B.C.- 1989 - 1993

Bachelor of Arts degree; French Literature and Linguistics, minor in Economics

St. Thomas More Collegiate, Burnaby, B.C.- 1974 - 1978

Football, Track and Field. First and Second class honors throughout.

Maersk in House; Core Values Training-2006, Harassment Training (Manager Component)-2007

WHMIS Certification - 2004

Transportation of Dangerous Goods (TDG) certification - 2004

Supervisory leadership course - Unisource Canada - 2002

B.C. Safety Council Occupational Safety and Health Committee training.

EXTRACURRICULAR ACTIVITIES

Skiing, Cycling, Coach Daughter’s soccer team. Motorcycling

REFERENCES

References Available Upon Request.

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