BRENDAN CALLINAN
Cortlandt Manor, NY 10567
acr18t@r.postjobfree.com
EDUCATION THE STATE UNIVERSITY OF NEW YORK COLLEGE AT ONEONTA
Bachelor of Science in Criminal Justice, Minor in Business Economics, expected May 2016
GPA: 3.26/4.00
EXPERIENCE INFORMATION TECHNOLOGY SERVICES- SUNY ONEONTA, Oneonta, NY
IT Customer Support Consultant, 8/2014-Present
Responsible for end-user support to assist faculty and students with trouble shooting system and network problems
Set up new user accounts and help with password issues
Assist clients through a series of actions to help resolve issues
Prioritize and manage numerous open cases at one time
Brewery Ommegang- Cooperstown, New York
Productions Assistant, 5/2015-8/2015
Assisted in the packaging and bottling of customized products
Oversaw the bottling operations and removed items not did not meet product specifications
45 WEST 54TH STREET APARTMENT BUILDING, NEW YORK, NY
Summer Relief Employee, 5/2013- 8/2014
Managed and maintained the building/grounds for a safe environment for residents and guests
Responsible for overseeing activities of contractors working within the building
Accepted and transported deliveries of supplies, furniture and other materials
Welcomed visitors and determined nature of business
STOP & SHOP, Peekskill, NY
Cashier and Customer Service Attendant, 12/2010-8/2012
Assisted front end managers accomplish daily tasks to ensure efficient managing
AFFILIATIONS Phi Kappa Psi Fraternity, NY Kappa Chapter, 1/2014-Present
Finance Chair, 11/2014-4/2015
Supervised over all financial transactions in compliance with the budget
Organized events to fund the chapter
Participate in “Saturday’s Bread”, which serves food to the less fortunate
Order of Omega National Honor Society, Sigma Nu Chapter, 4/2015- Present
Public Relations Chair, 5/2015- Present
Managed and updated information and engaged with users on social media sites such as Twitter and Facebook
Administered all public relations issues
Proficient with Microsoft Word, PowerPoint, Excel, Outlook, as well as Call Logging,
SKILLS & Anti-Defamation League Certified: Diversity training model that addresses prejudice RECOGNITION and discrimination, promoting respect for all