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Microsoft Office Active Directory

Location:
Burlingame, CA
Salary:
57
Posted:
October 12, 2015

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Resume:

Shakil Chaudhary

*** *. ******** ******

San Mateo, CA 94401

Phone: 650-***-**** – Home

Email: acr18c@r.postjobfree.com

Summary

Customer-focused IT Support Technician with more than year of success in a variety of computer operating systems, applications, and hardware. Analytical and adept at resolving network issues. Critical thinker who addresses customer support issues promptly and who consistently exceeds performances standards.

Summary of Skills

Knowledge of:

Microsoft Windows Win7/8

Microsoft Windows Server 2008/2012

TCP/IP Configuration

HTML and CSS3

Virtual Machines ( VMware Workstation and Hyper-V)

Administer CMS websites

Microsoft Office 2010/2013

Remote (RDP) and Peripheral Support

Mac OS X

Cpanel

Web hosting

DNS,LAN,DHCP

FTP

Experience

Desktop and Peripherals Engineer

February 2015 to June 2015 – Datec Fiji Ltd, Suva Fiji

Demonstration of new hardware to Customers and Users

Configure printer sharing and troubleshooting

Active Directory tasks

Making delivery within deadlines to customers and clients

Provide monthly maintenance to SLA Customers, on Peripherals and Desktop

Acquire Monthly reports on leased printers form SLA Customers

Installation of Enterprise printers and configuration

Liaise with partnered vendors for external support

In-house Desktop and Peripheral support

IT Support

November 2013 to September 2014 – The Fiji Times Ltd, Suva Fiji

Implementation and configuration of operating systems on PC/Laptops

Update drivers, softwares and hardware installation

Inventory of organization computers and external peripherals

Configuration of emails on smartphones

Rectify and provide onsite, phone, emails and remote support for users

Software documentation for user reference

Active Directory related tasks such as;

Facilitate new users to domain with logon script and followed by configuration to exchange

Facilitate password reset on request

Group policy implantation

Facilitate connectivity to servers, printers and intranet for client users

Updating of Fiji Times Online news contents, classified advertisement and daily galleries

Liaise with third party vendors for support

Education

Diploma in IT Networking – Fiji National University (TAFE), Suva Fiji.



Contact this candidate