Nicole M. Plant

****B North **th Street ~ Philadelphia, PA 19122

Phone: 267-***-**** ~ Alternate: 267-***-****

Email: acr17z@r.postjobfree.com

Assertive, self-motivated, professional, attention to detail, ability to focus, organized and efficient, computer literate and skilled, quick learner of software and various information systems, Able to make educated judgment calls, excellent communication, interpersonal, demonstrate ability to consistently meet deadlines.

Skills summary

•Proficient knowledge of Microsoft Word, Excel & Outlook, SAP, CMS1, Monarch, eRepository, Apro & a Variety of other data bases

•Proficient knowledge of Medical Terminology and Abbreviations

•Proficient in CMS-1450 and CMS-1500 Insurance Claims

•Proficient in ICD-9 CM and CPT-4 Coding

•Excellent customer service skills

•Typing speed of 40+ wpm

•Data entry Alpha speed of 10500 Numeric 15000

Professional Experience

Administrative Coordinator Monarch/GSK Philadelphia, PA 05/14-current

Cost Center Report Project – Research Intercompany/Cost centers, Entity & Subledger numbers. Made the necessary changes in Apro & on the Excel Report. Formatted all Intercompany nbrs. (JD Edwards EnterpriseOne, Via email Updates & the Cost Center list)

Data Gap Project - Researched employee id nbrs., Email addressed, Home & Host countries, Assignment policy, Home/Host/Previous/Personal Salary Grades & effective dates. Next role status, title & pay grade and third country locations. (Global People Soft, Apollo PeopleSoft and the Share drive) Enter all missing info in Apro and Excel reports

Added all new assignee’s & employee’s into Resources within Apro program. Add, Edit and/or updated assignments

Share drive clean-up – Organize, Format, Add, Remove, Combine and Delete each assignment on the Share drive. Tmep Active & Inactive, Temp Commuter Active & Inactive, Temp Business Traveler & Inactive, Immigration, Permanent International Relo’s Active & Inactive (5000 + files)

Tax payments/repayments - Picked up checks, made copies of checks, mailed out checks, mailed out notifications, updated GSK CBS report and filed paperwork

Supervisor/Production University Wellness Phila, PA 04/12-current

Make herbal formulas such as Kidney Bladder, Diabetes, Liver Detox and more

Weigh out herbs, Mix herbs together according to our Herbal Formulas

Fill pill trays, Operate pill machine, Package pills and label them

Respond to customers inquires via phone, email and Social networks

Place orders, Fill orders, Deliver orders, Take inventory, Order supplies, Stock shelves, Attend Demonstrations, Make appointments for the Kenexologist

Oversee a team of three

Inventory Analyst Cortech/Coco-Cola Phila, PA 11/13-3-14

•Key in RAF’s Invoices, Convert the data into the Pivot Table. Print out paperwork and transfer data into SAP. Run Report from SAP. Find and Reconcile any Variances.

Key in Warehouse & Delivery Breakage, Damage, Out of Date and Repack sheets. Run Report from SAP. Find and Reconcile any Variances.

Get Unproductive Doc in Settlement in Basis. Convert in Monarch to Excel and print it out. Compare and verify Drivers daily routes deliveries and cancellations using eRepository.

Get Daily Reconciliation in SAP and convert them in Monarch to Excel.

Unidentified Hot Sheet, get Daily variances in SAP and convert in Monarch. Put Data in Unidentified Hot Sheet. Do the same for Weekly OTH variances. Enter in Top two Gains & Loses. Determine what category our Gains & Loses fit in. Email Unidentified Hot Sheet to Management.

Put any problems from the Warehouse, Production, Shipping & Receiving into Action Register. Email it to the Action Register Team. Enter Action Register Team responses into the Action Register.

Check Loads out in SAP.

Email, Ping, Fax, File and Refile.

Electronic Editor Advertising Specialty Institute Trevose, PA 10/11-2/12

Input information from different catalogs. Edit old catalogs according to the changes that the company needed changed. Worked out of a system named Proof.

•CSR/Data Entry Tech.Contemporary Staff/BC BS Phila, PA 07/09-09/11

•Answered incoming phone calls inquiring about Chip and Adult basic insurance.

•Manually input insurance applications

•Contact new applicants via outbound calls and or mail to verify missing or misunderstood information

•Processed new insurance applications and renewals

•Processed and Cleared CAO list daily

•Pulled and filed new and old applications and renewals

•Mailed out notices to applicants with the outcome of insurance benefits, changes and updates

Assoc. Claims Tech. Coventry Healthcare King of Prussia, PA 10/08-3/09

• Processed Workmen Comp Claims.

• Processed medical bills for Doctors and Hospitals.

• Manually inputted HCFA and UB paper bills into Powertrak.

• Ensure all information is correct, verify HCPC codes and modifiers are correct, ensure the doctor is billing for the correct services and correct pricing according to the states fee schedule.

• Denied any bills that were incorrectly submitted.

• Force pay bill at percentages and discounts that apply to the physician and hospital at there request. All rules apply for bills that are scanned in.

Medical Office Assistant Bettinger/ Temple Hospital Philadelphia, PA 05/07-10/08

• Check patients in.

• Ensure patients have all the proper paper work (such as prescriptions, pre-certifications, insurance and referrals) in order to be prepared to be registered by the registrars

• If patients did not have the correct paper work, I would make outbound calls to obtain this information for them, fax or email.

• Provided excellent customer service for Doctors, Patients and Insurance representatives.

• Verify in IDX Rad to verify that patient had a schedule appointment.

• Answer phones and take messages.

Tax Examining Clerk/Data Entry IRS Phila, PA 12/04 - 01/06

• Researched a variety of sources, analyzes, and initiates actions on tax issues obtain applicable returns.

• Entered taxpayer information in the IRS computer data base, to correct and code W-7 forms, review tax forms,

• Examined a variety of ID to see if taxpayers qualify for a ITIN #,

• Correspond with taxpayer for missing, incomplete or unclear information,

• Assign ITIN# to those who quality.

Education & Credentials

Temple University Medical Office and Accounts Training

Certified in Medical Coding as of April 12, 2008, Medical Coding (ICD-9-CM and CPT-4), Medical Office (Word & Excel); Data Entry, HIPPA Guidelines, Payment posting and EOB Certificate pending for Medical Records and Accounts with emphasis on Medical Abbreviations/Terminology; Medical Insurance Terminology; Medical Insurance Forms (CMS 1450 & 1500); Certificate completion January 2008.

Temple University Philadelphia, PA 2008

Certified Medical Coder

Thomas Edison High School Philadelphia, PA 1992-1996

Diploma

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