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Project Customer Service

Location:
Texas
Posted:
October 09, 2015

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Resume:

William E. McHenry, Jr., J.D., PMP

682-***-**** • acr0zb@r.postjobfree.com • https://www.linkedin.com/in/wmchenry COMPETENCIES

Project Management

Corporate Training

Quality Assurance

Document Management

Financial Modeling

Customer Service

SELECTED PROFESSIONAL EXPERIENCE

BROWNGREER, PLC (New Orleans, LA) 2012-Present

o Legally Trained Financial Claims Reviewer V, 2014-Present Selected to operate as project subject matter expert that is responsible for providing guidance on the Business Economic Loss (BEL) project to all employees of the firm. Consults with management concerning improvements to the processes affecting the BEL project and trains all employees that either transfer into or are hired into the project from other projects. Key Contributions:

Responsible for creating and presenting BEL training material to over 100 employees in the BEL project in the New Orleans office.

Nominated for recognition in the Stellar Performer program for Q4 2014 and for Q1 2015. o Legally Trained Financial Claims Reviewer IV, 2014 Promoted to supervise and serve as a source of guidance for a four person group of BEL project claims reviewers, and provided assistance with the BEL project processes for all claims reviewers working on that project in the New Orleans office. Key Contributions:

Attended supervisor meetings concerning updates to the BEL project processes and presented those updates to supervised claims reviewers on a weekly basis.

Operated as part the Reconsideration team that re-reviewed Claims that previously received a final determination in order to either confirm or overturn the previously determination. o Legally Trained Financial Claims Reviewer III, 2012-2014 Hired to utilize financial models and to perform detailed analysis on various financial and non- financial records, including Profit and Loss statements and contracts, in order to determine whether BEL claims were entitled to compensation under BEL Project guidelines. Key Contributions:

Operated as part of the Quality Assurance team that reviewed Claims that were previously reviewed by other reviewers in order to ensure that Claims were processed accurately.

Awarded the 2013 Certificate of Best Practices for providing suggestions to update the claims review system that were implemented.

WORLD TRADE CENTER OF NEW ORLEANS (New Orleans, LA) 2012 Membership and Trade Programs Project Assistant

Compiled a database containing the contact information for businesses involved with international trade for the purpose of performing outreach in order to gage interest of involvement with the WTC. Assisted with preparing presentations to individuals representing businesses affiliated with the WTC. William E. McHenry, Jr., J.D., PMP – Page 2

682-***-**** • acr0zb@r.postjobfree.com • https://www.linkedin.com/in/wmchenry SELECTED PROFESSIONAL EXPERIENCE CONTINUED

GREATER NEW ORLEANS, INC. (New Orleans, LA) 2011

Business Development and Research Associate

Performed research on various current Greater New Orleans economic development topics, including on existing comparable medical complexes to the one being built in New Orleans. Drafted a new summer intern employment contract for the organization. NEW ORLEANS DEPT. OF PROPERTY MANAGEMENT (New Orleans, LA) 2011 Intern

Drafted lease and sales contracts between the city of New Orleans and private parties. Prepared an ordinance that accelerated the disposition and redevelopment of blighted New Orleans properties. JACKSON STATE UNIVERSITY OFFICE OF THE General Counsel (Jackson, MS) 2010 Law Clerk

Drafted various university policies, including NCAA Division 1 Compliance Policy. Generated legal memoranda related to termination procedures, trademark infringement, and the confiscation of illegally obtained funds. Reviewed university contracts, including those with IBM and Sprint. Researched and drafted a proposal to establish a Student Advocacy Program. EDUCATION AND TECHNICAL PROFICIENCIES

Tulane University

Juris Doctor (J.D.) 2012

International Law Certificate 2012

Jackson State University

Bachelors of Business Administration in

Marketing (B.B.A.), Cum Laude 2009

TECHNICAL SKILLS

Microsoft Office (Outlook, Office, Excel, PowerPoint), Microsoft DM PROFESSIONAL MEMBERSHIPS AND CERTIFICATIONS

Project Management Institute (PMI), Member

Project Management Professional Certification (PMP) SELECTED VOLUNTEER WORK AND RECOGNITION

Tulane University Pro Bono Certificate (158 hours) 2011 Independent Police Monitor (New Orleans, LA) 2010

Mississippi Volunteer Lawyers Project (Jackson, MS) 2010 Habitat for Humanity (Jackson, MS) 2008



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