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Customer Service Technical Support

Location:
Texas
Posted:
October 09, 2015

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Resume:

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ERIC J. FORTENBERY

901-***-****

acr0y8@r.postjobfree.com

Education

University of Memphis, Memphis, TN 2013-2015

International MBA

Katholische Universität Eichstätt-Ingolstadt, Ingolstadt, BY, Germany 2014-2015

(As part of IMBA Exchange Program)

German

Analytical Customer Management

Service Management

Service Operations

University of Georgia, Athens, GA 2003-2007

Bachelor’s Degree in English

Universidade Federal Fluminense, Niterói, RJ, Brazil 2006 Portuguese

Third World Development

Skills

Computer

Ruby on Rails, Microsoft Word, Excel (including linear regression analysis), PowerPoint, QuickBooks, HTML, WordPress, CSS, Photoshop, FTP, Command Line User in Windows and Linux

Languages

Conversant in Portuguese and Spanish

Basic knowledge of German

Experience

Ducks Unlimited, Memphis, TN March 2015-Present

Information Services

Developed web app for creative services department project management PC support specialist

Community Foundation of Greater Memphis, Memphis, TN June 2014-August 2014 Marketing Intern/Website content developer

Managed social media and coordinated events

University of Memphis Special Collections Department Memphis, TN August 2013-May 2014 Digital Repository Manager

Designed new database for digitized media

Audio technician

2

Ijustwanttofitin.com February 2010-May 2013

Editor-in-chief

Writer/Content developer/Website designer

Otterbox, Fort Collins, CO August 2011-October 2011 Customer service/Technical support

One Coast Northeast, New York City, NY June 2007-June 2008 Sales/Administrative assistant/In-house technical support Black Wings Management, Athens, GA 2004-2010

Founder/Owner

Band management, promotion, and booking



Contact this candidate