Chi raag Patel

Bus i nes s Ana l y s t

704-***-**** / acr0y3@r.postjobfree.com

Business Analyst with over 5 years of successful experience in eliciting, analyzing and documenting requirements for business processes, policies and information systems. Excellent organizational, analytical and problem solving skills. Experienced in all facets of software development life cycle from analysis and design through development, testing, & implementation. Self-motivated and highly accomplished with a track record in fields such as analysis and information gathering, business process mapping and the development of interactive prototypes.

T E CHN I CA L

SK I L L S

PROGRAMS : MS Office (Word/Excel/Visio/PowerPoint), Visual Basic, Carto CSS, Adobe Suite Software, SQL.

OP ERAT I NG S YS T EMS : Mac OS X, Windows 2000/XP/Vista/7/8 PROF E S S I ONAL

SUMMARY

Communicating with the client and helping them determine or clarify their needs.

Dataflow analysis using diagrams and use cases

Requirement elicitation techniques like brainstorming, focus groups, and interviews

Thorough understanding of Business Process Flows (BPF), the Software Development Life Cycle (SDLC), and Business Analysis.

Full life cycle analysis and documentation, including Terms of Reference, Business Requirements, Functional Specifications and Implementation Plans.

Unified Modeling Language (UML) analysis, including use case documentation and business modeling.

Able to document and present the results of analysis clearly and concisely, using effective written reports and diagrams

Use of standardized project methodologies (Agile, Waterfall methods)

Effective management of stakeholder relationships at all levels of the business

Project governance, including day-to-day management and resolution of risks, issues and dependencies

Analysis ‘as is’ and ‘to be’ business processes and produce gap analysis reports

Creation and maintenance of traceability matrix documentation

Hands on experience in creating and maintaining project plans, tracking and monitoring of project deliverables, resource management, & task management

EDUCAT I ON BACHE LOR OF SC I ENC E : DeMontfort University (U.K) – Electrical Engineering and Management (Minor).

PROF E S S I ONAL

E XP ER I ENC E

K L I ENF E LDE R, NC . 201 3 - 2015

Business Analyst

Project 1: Online adjuster informational utility created to allow adjusters to keep track of their own licensing and personal information.

Project 2: Creation of an entirely new website that incorporates the new mapping software, the new adjuster information utility, and pre-existing website elements into a functional, cohesive website.

Responsibilities:

Worked with the client to find out their desired requirements for the project.

(BRD)

Organized idea meetings with the lead programmer and the heads of the client company throughout the development cycle.

Worked as a go-between to facilitate understanding between the client’s needs and what was expected from the programmers given the set budget and resources.

Aided the programmers with visual needs. Including but not limited to photographs & icons for the website, mapping visuals for the new Xactimate GEO program, and overall layout and color scheme for the new website.

Performed User Acceptance Testing (UAT).

Created an interface flow using Visio in order to better communicate the needs of the client to the programmers.

Executed basic SQL queries to pull data.

E CS CAROL I NAS 2010- 2 0 1 3

Business Analyst

Project 1: Worked with client to assess their business needs and to revamp their supplier management program.

Responsibilities:

Tracked and managed tasks assigned to various members of the project team.

Gathered and documented client’s requirements. (BRD)

Created a gap analysis report after analyzing the 'as-is' and 'to-be' processes

Analyzed the current ranking criteria and provided a robust framework to rank suppliers and product pricing

Performed User Acceptance Testing (UAT)

Recommended solution options that would enable the client to rate product and supplier quality

Created a dataflow diagram (DFD)

PROF E S S I ONAL

CONTACT S

RAJ RAJESHWAR

Program Manager 510-***-**** acr0y3@r.postjobfree.com TIAA-CREF

Kalpesh Patel

SAP Data Analyst 480-***-**** acr0y3@r.postjobfree.com AVNET

Contact this candidate